머큐어 호텔 라파엘 빈 4성

고객 평점 (ALL 평가) 4.3/5 781 리뷰

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호텔 위치

머큐어 호텔 라파엘 빈

Wallgasse 23
1060 
오스트리아

GPS:48.191929, 16.339215

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.3/5  781 리뷰

TripAdvisor 평가  4.0/5  616 리뷰

Standard Mercure Hotel

트립어드바이저 평점 4.0/5

marclM3060PF 비즈니스 - TripAdvisor 인증 리뷰

A good Mercure standard Hotel - nothing special. The staff is friendly. Within my privilege room the kingsize bed had two mattress, but a single topper. A small fridge was in the room, filled with water and soft drinks - unfortunately Not suger free. Many italia restaurants are in walking distance.

Good location, Nice Room

트립어드바이저 평점 4.0/5

Stewart_McC22 TripAdvisor 인증 리뷰

Went to Vienna for the Christmas markets and stayed 4 nights in the Mercure Hotel Raphael. Arrived before check-in and room wasn't ready but could use the left luggage facilities. Hotel in a quiet area - had a room overlooking Raimund Theatre. Standard Double Room with Bed and Breakfast. Room was clean and bright and relatively big. Breakfast room was small ( but nicely decorated for Christmas) and lucky to get a table every morning. Good selection of food. Breakfast staff could do with training - gave the impression they didn't want to be there. Some reception staff were friendly and helpful - others not so much. Hotel has no bar or restaurant. Hotel in a good, quiet location. 5 mins walk from Westbahnhof trainmetro station and 5 mins walk from the bottom of Mariahilferstraße - the main shopping street in Vienna. Works out better to stay in this area and use public transport than stay in more expensive central Vienna.

Pretty nice

트립어드바이저 평점 5.0/5

Мария К TripAdvisor 인증 리뷰

Our stay was very comfortable. Our room was very clean and well equipped. There was absolutely everything inside that would be needed. The lobby staff was very friendly and helpful. And of course I would like to note separately that the breakfasts during the Christmas period were excellent. A very beautifully decorated area, and a lot of Christmas specialties

Dear Guest, thank you very much for your review about your stay with us. It is a pleasure for us to read that you enjoyed your stay with us to the fullest and that we managed to convince you of our service and performance. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Sincerely from Mercure Hotel Raphael Wien

Lovely staff

트립어드바이저 평점 5.0/5

Missjetsetsolo TripAdvisor 인증 리뷰

The man working on reception (6th oct) didn't catch his name but he was super helpful and really friendly. Room was clean tidy and comfortable. Pillows could do with being a little firmer. Was a little loud outside with a theatre over the road but soon quietened down after 11pm. Comfortable beds. Great location.

A mixed bag but the price is ok

트립어드바이저 평점 3.0/5

Pascal2015 TripAdvisor 인증 리뷰

The Mercure Raphael Vienna Reasons for choosing it: It was an affordable 4 star hotel in the city center of Vienna. Depending on traffic it's 40 Min. from the Airport. If you take the train, the Mercure Raphael is almost adjacent to the trainstation Vienna Mainstation. The Rooms: Our room was small, but clean and had an ok view. The bathroom was adequate for a four star hotel. Yet, there was no room service, no instructions, no fridge just a small boiler to make tea or coffee. The room was also bright and didn't look old - unlike the lifts. Breakfast: Don't expect too much from that breakfast. It wasn't "Viennese" except for the chocolate cake. It was ample and filled up properly but the breakfast room was just a makeshift extension of the evening bar with not enough tables. Also the quality of the food was questionable: there was deli meat, no sausage or cooked bacon. It was just cheap deli meat from Aldi or Billi. The scrambled was ok. The bread tasted like warmed up industrial style bread from the grocery. The non-fresh juice came from the juice provider company. All coffee came from one single coffee machine, that wasn't a better machine than that in any bureau. Nice try! I don't know what 4 Stars means nowadays, but I have seen better - much better! Yet, for the price and location it's not all that bad either!

Dear Guest, thanks for your feedback. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

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그 외 웹 사용자 평가 등급

  • 946 리뷰 9/10 위치
  • 1,098 리뷰 6.6/10 객실
  • 830 리뷰 8.3/10 서비스
  • 26 리뷰 8.2/10 인터넷 가격
  • 699 리뷰 7.1/10 조식
  • 509 리뷰 5.3/10 청결도
  • 203 리뷰 4.2/10 레스토랑
  • 196 리뷰 3.3/10 편의 시설

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