ibis Styles Accra Airport 3 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 1.026 comentários

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Descrição

Extras do hotel

  • WIFI gratuito em todo o hotel.

  • Transporte de ligação gratuito para o aeroporto a cada 30 minutos.

  • Piscina exterior e centro de fitness.

  • Churrasco, banda ao vivo, Kizomba e ioga no hotel.

  • Cozinha do Gana e internacional.

As nossas opções de alojamento

Localização do hotel

ibis Styles Accra Airport

Plot 24 Airport City, Airport City Enclave, .
ACCRA
Gana

GPS:5.60139, -0.177906

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

EWIA

O restaurante Ewia dispõe de 104 lugares e serve um pequeno-almoço de bufete à discrição continental elaborado e uma seleção de refeições à la carte ou de bufete para almoço e jantar. Este restaurante está aberto a hóspedes residentes e não residentes.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  1.026 comentários

Classificação do TripAdvisor  3.5/5  352 comentários

Staff super atencioso

Nota clientes Avis 5.0/5

Rafael S. Famílias - Comentários confirmados de ALL

Aqui está uma sugestão de comentário para compartilhar sua experiência no IbisTive uma experiência muito positiva no Ibis Styles Accra, especialmente em um momento delicado para minha família. O hotel é confortável, bem localizado, e oferece um diferencial incrível com o serviço de transfer do aeroporto, o que facilita muito a chegada após uma viagem longa. Esse cuidado já me chamou a atenção desde o começo. No entanto, o que realmente fez a diferença foi o atendimento e a atenção excepcional da equipe, que nos apoiou de todas as formas possíveis. Minha esposa e eu estávamos com nossa filha pequena, e infelizmente ela adoeceu durante a estadia, precisando ser internada. Durante esses dias difíceis, o staff foi incansável, demonstrando verdadeira empatia e preocupação. Quando retornamos do hospital, fomos recebidos com uma cesta de frutas frescas e um cartão carinhoso que dizia: “Your daughter is the bravest little girl in the world.” Esse gesto tocante nos emocionou profundamente e fez com que nos sentíssemos acolhidos e cuidados em meio a uma situação tão difícil. Cada detalhe da atenção oferecida pelo time do Ibis Styles Accra deixou claro que o bem-estar dos hóspedes é uma prioridade. Desde o suporte na organização dos nossos dias até o cuidado com nossa filha, sentimos que a equipe estava sempre disponível para nos ajudar, o que tornou nossa estadia muito mais tranquila e especial. Recomendo este hotel não só pelo conforto e pela excelente localização, mas principalmente pelo comprometimento e carinho que a equipe dedica a cada hóspede. Minha família e eu somos muito gratos e temos um carinho especial pelo Ibis Styles Accra após essa experiência

Dear Mr Rafael R., Many thanks for taking the time to share your experience following your stay at the ibis Styles Accra. We are humbled to know that you had a good stay and enjoyed the attention and care from the entire team, and especially from Beatrice and Mariama. It is always a pleasure to receive positive feedback. At the ibis Styles Accra, we put customer experience and satisfaction as our priority and your feedback reaffirms the hard work we put in every day. We appreciate you for sharing feedback and we look forward to hosting you again in the near future. Best regards,

Lacks general maintenance and quality control in bedrooms

Nota Tripadvisor 2.0/5

555clarej Negócios - Avaliação com certificação TripAdvisor

I stayed in the hotel twice during my visit to Accra. Both times lack of maintenance and cleaning standards evident in the rooms. 1. Screeching air conditioner so unable to have on overnight making it hot and uncomfortable 2. Large cracks in the sink and wobbly tap 3, Bedside lights had exposed internal wiring and broken 4, Light bulbs not replaced 5. Room door handle came off in my hand 6. Dirty, streaked walls in bathroom 7. Toe nails on the bathroom floor The general areas were different and were comfortable. Communal washrooms also poorly maintained with open plumbing where sinks have been removed. Staff were all very helpful. Good breakfasts with large variety.

Good for staying.

Nota Tripadvisor 5.0/5

SANDEEP S Viagem individual - Avaliação com certificação TripAdvisor

Very supportive staff, quick response by front desk on issues, daily cleaning. The treatment from most of the staff is quite good 👍. Breakfast included in the package complementary tea coffee in room. Breakfast is good for most non-vegetarians but for vegetarian less options in the morning breakfast buffet.

Dear Mr Sandeep, Lovely scores! Many thanks for taking the time to tell us about your experience following your visit to the ibis Styles Accra Airport City. We are delighted to know that you had a wonderful stay, enjoyed the services and found the staff to be friendly and very supportive. It is always a pleasure to receive positive feedback. At the ibis Styles Accra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We have taken note of your comments about the vegetarian options for our vegetarian Guests, and it will be addressed. We appreciate you sharing feedback and we look forward to offering you a flawless service on your next visit. Best regards,

Nasty treatment and attitude with poor customer service even with high price. (thievery)

Nota Tripadvisor 1.0/5

Ben M Avaliação com certificação TripAdvisor

There were cockroaches on the bed and tea station. The jollof and tilapia food was under cooked and extremely poor without flavor. I arrived at late 9pm and was service by a bunch of stupid young men. The was no hotwater for the shower or rather not hot enough. No apologies or refund from the manager or the waitress when I showed them pictures of the cockroaches. Even after the manager promised that she will refund the meal i bought. Obviously she did not care as I was a black Ghanaian man. If it was a person of any other race I'm sure she would have sorted him out before they complained. See the picture for yourself. typical slavery/colonialist mindset.

Dear Mr Ben, Thank you for taking the time to share your experience following your stay at the ibis Styles Accra Airport City. I am sorry your experience did not meet your expectations. Please allow me to express my sincerest apologies. At the ibis Styles Accra, we strive to ensure that all our guests, regardless of their nationality, or race, have a wonderful experience with us. We are sorry you felt otherwise. We have taken note of your comments about the cockroaches on your bed, the problem with the key, the food and the poor service. These are against our service standard. At the ibis Styles Accra, we take customer feedback very seriously; Rest assured management is looking into the matter and the needful will be done to avoid future occurrence. We appreciate you sharing feedback and we hope you give us another opportunity to serve you better in the near future. Sincerely,

Necesita mejorar

Nota Tripadvisor 2.0/5

Gontzal74 Negócios - Avaliação com certificação TripAdvisor

Tiene sus cosas buenas, como que tienes la garantía de que es un Ibis, que está junto al aeropuerto, que tiene un buffet para comer rapido… Pero muchas cosas a mejorar. Las habitaciones necesitan una reforma, apenas tienes enchufes en la habitación, el gimnasio está en muy mal estado y no tiene aire acondicionado (hace calor en Accra…), pocos detalles (parece un lujo pedir un trozo de limon en la bebida). En fin, que creo que debe mejorar mucho

Dear Mr Gontzal74, Thank you for taking the time to tell us about your experience following your stay at the ibis Styles Accra Airport City. We appreciate your feedback and apologize for any inconvenience you experienced with the condition of the room you were checked into, the gym and the problem with the AC. At the ibis Styles Accra Airport City, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Rest assured your comments have been shared with management and the needful is being done. We have also taken note of the other areas that need improvement, and they will be addressed. We appreciate your intervention in bringing these unintentional lapses to our attention and we hope you will not let these problems impair your perception of our service standards and will give us the opportunity to serve you better in the very near future. Sincerely,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 252 comentários 9.7/10 Localização
  • 457 comentários 4.3/10 Quarto
  • 655 comentários 8.5/10 Serviço
  • 23 comentários 7.9/10 Internet
  • 186 comentários 5.2/10 Limpeza
  • 172 comentários 3.5/10 Conforto
  • 132 comentários 8.7/10 Pequeno-almoço
  • 107 comentários 2.9/10 Comodidades

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