ibis Styles Accra Airport

ibis Styles Accra Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,281 reviews

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Hotel extras

  • Free WiFi throughout the hotel.

  • Free airport shuttle every 30 minutes.

  • Outdoor swimming pool and fitness center.

  • BBQ, live band, kizomba and yoga in house.

  • Ghanaian and international cuisine.

ALLSAFE approved hotel

Hotel location

ibis Styles Accra Airport

Plot 24 Airport City, Airport City Enclave
ACCRA
Ghana

GPS:5.60139, -0.177906

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Standard rooms have one queen-size bed, digital satellite TV, tea and coffee making facillities, WIFI, safety deposit box, mini bar and all rooms have showers. Rooms for persons with reduced mobility offer one queen-size bed, digital satellite TV, tea and coffee making facillities, WIFI, safety deposit box, mini bar and all rooms have showers.

Room

1 double bed standard Non contractual photo

Accessible room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Airport view or City View
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,281 reviews

TripAdvisor Rating  4.0/5  332 reviews

Handles still falling off doors, but now the door frames themselves are coming loose

Customer review rating 2.5/5

Oliver Business - Confirmed reviews ALL

Short saty, clean, reasonably comfortable, good breakfast - OK B&B hotel for the money and location Door handle on inside of room kept coming off and the door frame istelf was loose. This is not an isolated incident, since my last stay at Ibis Styles Accra (in a different room) I had exactly the same problem - Basic maintenance is letting this hotel decline

Dear Mr O., Thank you for taking the time to tell us about your experience at the ibis Styles Accra Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the door issue, we would like to inform you our Management is currently working to solve the issue and we sincerely apologize for the inconvenience this may have caused to you. We have taken good note of the other areas which need improvement and please be assured your comments have been taken serious and we will do the needful to serve you better during your next stay. It is through feedback such as yours we are able to improve our service so thank you very much for your feedback. We look forward to welcoming you again. Best regards,

Day room when travelling

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

As usual staff were brilliant but got day room in 205. Room very smelly and asked housekeeping to spray the room , which they did. In fact after 1 hour I got a headache and went down to reception.

Dear Mr Graham James T., Thank you for taking the time to tell us about your experience at the ibis Styles Accra Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Service is now poorer than ever.

Customer review rating 2.0/5

I. S. Solo - Confirmed reviews ALL

There was no dental kit for me to brush my teeth in the morning. Had to walk from the hotel to the mall to get a toothpaste and brush in the morning. Imagine how frustrating that is. All they could tell me was there was no dental kit and I needed to buy some myself, after paying this huge sum of money to spend the night. The foor handle had a problem and they said they will fix it. They didn’t until i left.

Dear Mr S. I., Thank you for taking the time to tell us about your experience at the ibis Styles Accra Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the dental kit issue, no amount of excuse can justify this. Please rest assured investigation has been done and staff members concerned have been dealt with internally. Thank you for bringing to our attention the door handle issue, our Management is currently working to find a solution to avoid futur occurrences. We would also like to inform you that our hotel doesn't accept payment online. Your card is only hold to guarantee your booking. The payment is made once you are checking in. We are sorry for the misunderstanding and the inconvenience this may have caused to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located and good stay

Customer review rating 5.0/5

Helen A. Couples - Confirmed reviews ALL

My pick up and check in was very smooth

Dear Mrs Emelia A., We very much appreciate your comments regarding your stay at the ibis Styles Accra Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible mistake staying in this hotel

TripAdvisor rating 1.0/5

265nabilh Business - TripAdvisor review

I am a frequent visitor of Accra. I booked a suite at 300$/night. The floor was sticky, cockroaches, the safe broken, one elevator broken (had to take the stairs as it took too long). TVs in the room blurry and very small. Second bed was very hard. I stayed there only because Golden Tulip was fully booked. Never going back there again.

Dear Mr Nabil, Thank you for taking the time to give a feedback after your stay at ibis styles hotel. We are sorry your experience did not meet your expectation, please allow us to express our sincerest apologies. We regret any inconvenience caused to you and would have wished to resolve the problems before your departure. Welcoming, safe guarding and taking care of others is at the heart of what we do and who we are. The health, safety hygiene and well-being of our guest remain our top priority and We believe this is an isolated and exception case. Your experience was against our core values and standard and no amount of excuse can justify this. Regarding the elevator, please be assured our team has done the needful and both lifts are perfectly working now. However, we have taken good note of the areas which need improvement which will be worked on. It is through feedback such as yours we are able to improve our service daily. We hope you will give us another chance to better serve you in the near future. Best regards,

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Other web-users rate our hotel

  • 281 reviews 9.6/10 Location
  • 475 reviews 4.8/10 Room
  • 667 reviews 7.9/10 Service
  • 29 reviews 6.4/10 WiFi
  • 229 reviews 4.9/10 Cleanliness
  • 190 reviews 9.1/10 Breakfast
  • 170 reviews 3.9/10 Comfort
  • 97 reviews 4.7/10 Amenities

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