利物浦大西洋大厦美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 589 评论

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利物浦大西洋大厦美居酒店 - Image 1
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Chapel Street, L3 9AG 利物浦, 英国

描述

酒店其他优惠

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vu Bar offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

我们的客房

酒店位置

利物浦大西洋大厦美居酒店

Chapel Street
L3 9AG 利物浦
英国

GPS:53.407618, -2.995191

电话
传真 +44 871 376 9125

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

VISTA RESTAURANT

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  589 评论

TripAdvisor 评级  3.9/5  4,233 评论

卓越奖 2025

Thank you!

Tripadvisor 评级 5.0/5

Suzanne M 经 TripAdvisor 认证的评论

I got married today, it was an intimate affair we chose to come to Liverpool to celebrate with our witnesses. Nya, Kes and Kerry made the special …:..::::::::,:::,,::::,:…..,……………..,,,,,,,,.,……………………………………………………………………………………………………..

Great location

Tripadvisor 评级 5.0/5

Janith H 经 TripAdvisor 认证的评论

Great location. Very nice breakfast. Rooms are clean and have everything we needed. We walked to dining, shopping and the docks. Lo ation seemed safe. We had a view of the docks and historic buildings from our room and at breakfast. Staff was very helpful.

Worlds worst sleep

Tripadvisor 评级 2.0/5

B2877RGcharlotteg 经 TripAdvisor 认证的评论

Absolutely the worst sleep ever due to the most awful sofa bed ,and that’s no exaggeration I had no sleep bad neck and back had to get up early as I couldn’t wait to get away from the bed ,it really does need burning I ask the staff to go sleep on it then they may understand I told the desk as I checked out his reply was I know the sofa beds Arnt great like no poop Sherlock when I paid nearly 250 for one nights sleep I want to enjoy it it’s a shame really as it was in a great place other than not equipping the room for 3 people and the awful bed it would of been a higher rating

Thank you for taking the time to share your feedback. I am truly sorry to read that your experience with us fell short of your expectations. Please accept our sincere apologies for the issues you encountered. If you would like to discuss further, please contact us HA0HA-RE1@accor.com. Regards, Liam Gallagher. Operations Manager.

Beware the booking scam

Tripadvisor 评级 1.0/5

N8722GTwilliamc Couples - 经 TripAdvisor 认证的评论

I have booked a room via what a believed was directly to the Hotel but turned out to be a third party (Booking.com) The rooms I booked clearly came to £216. I have been charged £345 plus a £10 booking rate. The hotel (nice guy) have confirmed the booking, however they will not help me. They insist I call the booking.com but none of their telephone numbers work. Perhaps the hotel cannot help me but I completed the booking fully believing I was in one to one contact with the hotel.... at the end of the day this is a total scam, a rip off and I can't do anything about it.

Thank you for taking the time to share your feedback. I am truly sorry to read that your experience with us fell short of your expectations. Please accept our sincere apologies for the issues you encountered. If you would like to discuss further, please contact us HA0HA-RE1@accor.com. Regards, Liam Gallagher. Operations Manager.

Poor

Tripadvisor 评级 2.0/5

Tpennnn 家庭住宿 - 经 TripAdvisor 认证的评论

A poor overall stay. We booked this hotel thinking that it would be decent as it’s a Mercure. At check in we were told about a free welcome drink that was available and that more info could be found on the App. i checked the app multiple times during the stay but it never seemed to register that we had checked in so there was no info available about the welcome drink. We stayed for 2 nights and arrived at 3pm. As soon as we went into the room the bathroom extractor fan was on, we assumed that the cleaners must have recently finished cleaning and that it would soon turn off. It didn’t. The fan was also covered in a thick layer of dust, it clearly had not been cleaned for a number of months, maybe even longer. We reported the fan to reception on our way back out for the evening and were told that somebody would go up to clean it and they also told us the fans are on a timer and turn off at 9pm. We arrived back in the room at 10pm, the fan had not been cleaned and had not turned off, it did turn off at 10:10pm so good luck if you ever want to get an early night. We contacted reception again and they agreed to clean it the following day which they did. The app/website says there is a radio in the room. There was not. It also said the bathroom was accessible. We are not disabled but it clearly wasn’t accessible. The shower is over the bath and the bath side is quite high and difficult to get in and out of and I am 6ft tall. On the 2nd day, the toilet bowl was very warm which was really strange. The toilet roll holder was loose/on a downward angle so the toilet roll slipped off very easily. The wardrobe doors did not stay closed unless slammed so there were times they would loudly creak open on their own. The phone in the room did not work so when we had to contact reception we had to contact them via WhatsApp or in person. The kettle that was provided had a short power cable which did not reach any plug socket so we had to move the footstool from the chair close to a socket and place the kettle on it. The kettle also didn’t turn its self off once it had boiled so we had to watch it each time it was used. The hairdryer in the room did not work. On our second night, the people in the room next door arrived back at 10:30pm and had lots of people in the room making lots of noise. We reported this to reception via WhatsApp at around midnight and somebody come up straight away and told them to lower the noise. They did for a short period of time but they still continued to make noise and play the TV loudly until around 2am. Most of these issues should be things that are checked regularly and shouldn’t all occur in 1 room during 1 stay. Especially for a company like Mercure.

Thank you for taking the time to share your feedback. I am truly sorry to read that your experience with us fell short of your expectations. Please accept our sincere apologies for the issues you encountered. If you would like to discuss further, please contact us HA0HA-RE1@accor.com. Regards, Liam Gallagher. Operations Manager.

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其他网络用户评价我们的酒店

  • 1,610 评论 9.4/10 位置
  • 2,540 评论 6.2/10 房间
  • 1,941 评论 8.6/10 服务
  • 16 评论 5.6/10 上网
  • 1,091 评论 4.5/10 舒适度
  • 958 评论 5.2/10 清洁度
  • 701 评论 5.7/10 早餐
  • 675 评论 3.9/10 设施

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