诺富特利物浦中心酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,129 评论

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描述

酒店其他优惠

  • 中心位置,毗邻利物浦一号购物中心

  • Leisure facilities including swimming pool, Sauna and gym

  • 酒店已获得绿钥匙认证

  • 家庭房适合最多两名成人和两名儿童入住。

  • 位于汉诺威街的 Q-Park 停车场为诺富特酒店客人提供 7 折优惠,需提前预订

我们的客房

酒店位置

诺富特利物浦中心酒店

40 Hanover Street, Merseyside
L1 4LN 利物浦
英国

GPS:53.403169, -2.984534

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,129 评论

TripAdvisor 评级  4.0/5  3,238 评论

Good location

Tripadvisor 评级 4.0/5

Kalee36 Couples - 经 TripAdvisor 认证的评论

Great location right by the Q car park and city centre. Room was fine, comfy bed, good shower, safe, fridge and iron all provided. Cards are temperamental in the lifts and often took a while to work. Stayed for 3 nights, staff were all really friendly and helpful. Pool and bar area were nice. Didn’t have breakfast so cannot comment on that. Will not hesitate to stay again.

Great weekend place to stay

Tripadvisor 评级 5.0/5

Mark T 经 TripAdvisor 认证的评论

Stayed a couple of times now, last Saturday we had the bottomless brunch (loads of options for both the food and drink) before we went out and couldn't recommend this place enough. The staff were great and the room was spot on again. I will Definitely do the same again.

Dear Mark T, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our bottomless brunch and found both the food and drink options satisfying. It’s great to know that our staff and accommodations met your expectations. We appreciate your recommendation and look forward to welcoming you back for another memorable visit. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Terrible dated hotel, overpriced for sure

Tripadvisor 评级 1.0/5

Santiago G 经 TripAdvisor 认证的评论

Absolutely atrocious, this hotel is advertised and priced as a 4 star, which is really comical considering rooms are falling apart, and you don't even get basic toiletries, it's really unkempt! There are so many far better options, priced the same in the same area, that it's really hard to consider why would we return to it. We are Novotel loyalty members, this is unacceptable.

Very disappointed

Tripadvisor 评级 2.0/5

BellaHughes 经 TripAdvisor 认证的评论

1. In my previous reviews of this hotel, I have consistently reported positive experiences; however, my recent stay from November 24th to 26th was disappointing. The staff were friendly, but the rooms are in need of modernization. The swimming pool and changing facilities were uncomfortably cold, which was particularly disappointing as I had chosen this hotel for my son to swim. Despite the hotel's claim that the water was maintained at a standard temperature of 28 degrees Celsius, both my son and I found it too frigid to enjoy, and other guests shared similar sentiments. 2. Additionally, we encountered an unpleasant situation with a reserved table during our stay. The individuals at the table were rude and confrontational with my four-year-old son, who was simply laughing and having fun around 8 PM. They appeared to be regular patrons, as they seemed familiar with the bar staff. Given the issues with the swimming facilities and the behaviour of some guests, I am inclined to consider this my final visit to the hotel.

No way is this a "Stylish 4 star hotel" barely even deserves 2 stars!

Tripadvisor 评级 1.0/5

Steve S 经 TripAdvisor 认证的评论

This is supposed to be a 4 Star Hotel? How??? Booked the hotel for a short stay (2 days). On arrival was given a key card for the room. First had to work the lift by swiping the card otherwise it wont go - the front panel of the lift is falling apart. Got to the room door and it does not work. Back down I go to the reception for them to try to reprogram the key and go up to the room again. Still doesnt work. Back down I go for them to assign another room because this one doesnt work. Finally I am in the room to discover that the Toilet and bathroom / shower are completely separate. Why? Makes absolutely no sense. The sink gets blocked every time you use it. Shower gets blocked every time you use it. You get no drinking water in the room, so I went downstairs to reception who say: "Ask for a jug of water a the bar". I walk over to the bar - they walk over to the kitchen and come back with a glass bottle that is branded but they refilled it from the tap. Surely they shouldn't do that. Anyway, it gets worse. In the morning I get to breakfast and its chaos. Very busy. They take my name and room number and sit me down in the corner by their "cleaning" area. I ask them to move me and they just shrug their shoulders and say: "We are very busy, this is the only place we have". So while I am eating breakfast right by the loud clanging and banging of plates and cups the staff are cleaning and preparing for tables. I go out for the day - then come back to learn that the key card is not working at all - not even on the lift. So again I go to reception to get it fixed - but they give me 2 keys. So I ask: "So does this mean the other one doesnt work anymore?" And they say: "Oh yeah thats right, the other key doesnt work now". Which means that my partner wouldnt be able to get in the room. What a ridiculous hotel... Swimming Pool is only for show and very very small. The sad thing is that it is in a great location. Other than it is barely a 2 star hotel which should be advertised and priced as that! They are clearly misleading when they say: "A stylish 4-star hotel" absolutely not true at all.

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其他网络用户评价我们的酒店

  • 2,336 评论 9.7/10 位置
  • 2,664 评论 6.8/10 房间
  • 2,119 评论 8.4/10 服务
  • 31 评论 5/10 上网
  • 1,066 评论 6.7/10 清洁度
  • 936 评论 6.8/10 早餐
  • 724 评论 7.5/10 游泳池
  • 500 评论 5.5/10 性价比

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