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Mercure Aberdeen Caledonian Hotel 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 3 053

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Mercure Aberdeen Caledonian Hotel
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O hotelu

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • Ręczna regulacja temperatury
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
  • Portier
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 4
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE aberdeen
wielka brytania

Tel: +441224640233

Faks: (+44)1224641627

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • FIRST BUS : 

  • Samolotem

    ABERDEEN W 10,14km / 6,3 mil

  • Pociągiem

    ABERDEEN W 0,64km / 0,4 mil

  • Pociągiem

    TRAIN STATION W 0,48km / 0,3 mil

Pozycja GPS:57.14628, -2.103435

Nasze pokoje

W hotelu Mercure Aberdeen Caledonian są 83 pokoje, w tym pokoje i apartamenty de luxe. We wszystkich z nich zapewniamy nieograniczony dostęp do sieci WIFI, zestaw do kawy i herbaty, płaski telewizor, suszarkę do włosów, żelazko i deskę do prasowania.

Pokój standardowy dwuosobowy

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Żelazko

Standardowy pokój dwuosobowy z 2 pojedynczymi łóżkami

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Żelazko

2-osobowy pokój typu de luxe

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy(...)

Pokój typu de luxe z 2 pojedynczymi łóżkami

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy(...)

Pokój standardowy jednoosobowy

  • Maksymalna liczba osób: 1
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Żelazko

Nasze restauracje i bary

THE BISTRO

Rodzaj serwowanej kuchni: Brasseria

Nasza restauracja jest idealnym miejscem na podwieczorek, możesz też zamówić dania kuchni międzynarodowej lub lokalnej na kolację

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

THE BISTRO

Zapraszamy na drinki, lekkie aperitify lub przekąski

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 4

  • Maks. rozmiar: 86 m²

  • Maks. pojemność: 75 osoby

  • Maks. liczba uczestników bankietu: 60 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Aberdeen Caledonian Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 3 053

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 222

My usual overnight in Aberdeen in unusual circumstances

Ocena na stronie TripAdvisor 4.0/5

Bill M Business - 29/06/2020 Opinia zatwierdzona w TripAdvisor

Glad the hotel had reopened for key workers on essential business. A limited room service menu was available with soft drinks only, but no gluten free options. A cereal-based breakfast was also an option. Co-op food-store along the road. Service. as always, was excellent, lovely ladies behind the perspex screens, welcoming and friendly.

Hi Bill, thank you for sharing your feedback with us. Glad to note that the team looked after you well. we do have gluten free options available on request. we look forward to welcoming you back to the hotel in the near future for an enjoyable experience. Warm regards, Aamir Mir

Lovely staff

Ocena na stronie TripAdvisor 4.0/5

hm57 09/03/2020 Opinia zatwierdzona w TripAdvisor

I was offered if I would like my breakfast cooked separately as I am coeliac. Joy, no cross contamination risk. Staff were lovely, hotel is pleasant. The only downside was some sort of club playing very loud music till very late, they were based on the other side of the gardens. Hence a low score for sleep quality.

Thank you for your feedback. I am pleased to note that you had an enjoyable stay with us and the team catered well for your specific dietary requirements. We look forward to welcoming you back to the hotel in the near future for another enjoyable and memorable experience. Warm Regards, Aamir Mir

Overnight Stay

Ocena na stronie TripAdvisor 4.0/5

scraig7wb 01/03/2020 Opinia zatwierdzona w TripAdvisor

Booked this hotel for 1 night. Perfect location, 10 minutes from train and bus station and near to the theatre and shopping centres. Lovely old fashioned hotel. Some parts in need of an update. Warm welcome from reception staff. Room was good size but a bit dusty in places. Bathroom had a decent shower. We had breakfast included. There was a good selection - full fry up, fruit, cereals, croissants, toast and fresh pancakes. Only one member of staff and she wasn’t very friendly. When we came in all she said was ‘room number’! No welcome from her. We had never stayed before so had to ask if we could sit anywhere and where the food was. This is part of the welcome in every other hotel we’ve stayed in. While we were getting our food she barked ‘ tea or coffee’ and mugs were on the table when we sat down. She then disappeared and there was no chance of a refill. I’ve been quite generous with the 4 out of 5 but it was really just this one member of staff who let the hotel down. Not sure if I would stay again because of this.

Dear Guest, thank you for your feedback. I am please to note that you liked the hotel and the breakfast on offer. I am genuinely very sorry re the issues experienced with the service at breakfast. this is very uncharacteristic from the team here and rest assured, i have already addressed this with the team. i do hope we will have an opportunity to welcome you back to the hotel in the near future so that we can showcase our service which we pride ourselves in. Warm Regards, Aamir Mir

New Year stay at Caledonian Mercure

Ocena na stronie TripAdvisor 5.0/5

alex213 Couples - 05/01/2020 Opinia zatwierdzona w TripAdvisor

We had an excellent stay for 3 nights and enjoyed it very much. Standard up to what we have come to expect at this hotel. The meal on Hogmanay was first class and all seemed to go according to plan. Dinner in the hotel on New Years evening was also excellent and the service for the whole visit was outstanding.

Dear Alex, Thank you sharing your feedback with us. super buzzed to note that you had an excellent Hogmanay stay with us and you enjoyed the meal and service on offer. we look forward to welcoming you back to the hotel in the near future for another memorable stay. Warm Regards, Aamir Mir

Good location, poor services

Ocena na stronie TripAdvisor 2.0/5

gibletpk Solo travel - 30/12/2019 Opinia zatwierdzona w TripAdvisor

This hotel is ideally located for central Aberdeen. The main issues I had was that breakfast was only served until 9:30am which was not made clear on booking and when I went to the restaurant at 09:45 I was told everything was gone. The bed linen had stains on it which I hope was red wine and not blood. The shower leaked due to insufficient door seal resulting in very wet and dangerous bathroom floor. There was a phone in the room but there was no directory or instructions on how to contact the reception. The reception was usually unmanned, but maybe that was due to staffing issues at this ye of year. If they could get the simple things like cleanliness, repair the leaking bath, have more clearer breakfast times etc then this hotel would be far more welcoming.

Dear Guest, Thank you for taking the time to share your feedback with us. I am sorry to note that you experienced cleanliness and maintenance issues with the room. regarding your comment re the missing phone/services directory in the room, this is something that is currently with our printing company and we should have them in our rooms by the end of this week. I do hope we will have an opportunity to welcome you back to the hotel in the near future for a more enjoyable stay. Best Wishes, Aamir Mir

Great overnight stay in Aberdeen

Ocena na stronie TripAdvisor 5.0/5

Jessica H Business - 18/12/2019 Opinia zatwierdzona w TripAdvisor

Lovely clean and modern single room, good amount of space for a single and decent sized single bed which was very comfortable. bathrooms was spotless and well fitted out. I had a great meal in the bar in the evening as I arrived late and there were a good range of options at breakfast. All the staff were friendly and attentive.

Hi Jessica, Thank you for your feedback. I am glad to note that you had an enjoyable stay with us and the room was to your liking. it is great to know that you also enjoyed the food and service on offer. we look forward to welcoming you back to the hotel in the near future for another memorable experience. Warm Regards, Aamir Mir

Premade tea and coffee!

Ocena na stronie TripAdvisor 3.0/5

Sunshine277187 Solo travel - 06/12/2019 Opinia zatwierdzona w TripAdvisor

The straff were very friendly and helpful. The lift was out of order for my entire stay and having a deluxe room on the fourth Floor was quite a challenge when carrying shopping! The breakfast was very disappointing ..the bread and pastries were quite dry and i have never before stayed in a supposedly 4 star hotel where the coffe and tea for breakfast are innthermal flasks ... needless to say that the tea taster stewed and the coffe old,!

Dear Guest, Thank you for your feedback. I am sorry to note the inconvenience caused by the lift being OOO. this was due a technical fault which as i am sure you will agree is completely outwith our control. I do however fully appreciate and understand the inconvenience caused. Regarding your comments re the coffee and tea for breakfast, this is soemthing we are looking to address in the immediate future. I do hope to have an opportunity to welcome you back to the Hotel in the near future for a more enjoyable stay. Warm Regards, Aamir Mir

consistent high levels of service in acentrally located area

Ocena na stronie TripAdvisor 5.0/5

tonykQ4224MP Business - 11/11/2019 Opinia zatwierdzona w TripAdvisor

the Caledonian always exceeds my expectations with friendly team on reception and the restaurant - rooms are always fresh and laundry always bright an clean. breakfast buffet is always fresh and an excellent choice

Dear Guest, thank you for your feedback. Delighted to note that you had an enjoyable stay with us and the food and service was to your liking. we look forward to welcoming you back to Caley for another memorable stay in the near future. Warm Regards, Aamir Mir

Not expensive... but rather old

Ocena na stronie TripAdvisor 3.0/5

LGSLGS007 Family - 28/10/2019 Opinia zatwierdzona w TripAdvisor

The location is great and the hotel has quite a lot of charm. And the staff is friendly and do its best. However the rooms are basic , the bathrooms are small and the hotel is is bad need of a complete refurbishment. However if you get an inexpensive option, it is worth. Avoid dinner: frozen food and little service. Breakfast under par: frozen bread. Old cheese and basics.

Dear Guest, thank you for you feedback. I am disappointed to note that you didn't enjoy the food on offer and sincerely apologize for that. i do hope we will have an opportunity to welcome you back to the Caley in the near future for a more enjoyable experience. Warm Regards, Aamir Mir

Holiday in Scotland

Ocena na stronie TripAdvisor 5.0/5

ajellisuk Friends getaway - 29/09/2019 Opinia zatwierdzona w TripAdvisor

The hotel was fantastic. It was very clean, and the room was well presented. The hotel is very close to the railway station which was very convenient. The staff were very friendly and chatty, so me and my friend were made to feel very welcome. We were put into room 101 :)

Dear Guest, thank you for your feedback. I am delighted to note that you had an enjoyable stay with us and the team looked after you well. we look forward to welcoming you back to Caley in the near future for a more enjoyable stay. Warm Regards, Aamir Mir

4 Days in Aberdeen

Ocena na stronie TripAdvisor 3.0/5

397greigi Couples - 09/08/2019 Opinia zatwierdzona w TripAdvisor

We use this hotel on a frequent basis because of its location. The room we had on this occasion was on the 2nd floor to the rear of the building. The facilities in the room were fine but it was uncomfortably hot and airless. The fan provided, did bring some relief but it was not that efficient. We did not use the breakfast facilities and we only visited the bar/dinning room once because, in our opinion, the bar area is soulless, lacking in atmosphere and has inflated prices. The hotel is ideally situated in the centre of Aberdeen, has limited parking, which it charges for, but in all round terms I would describe it as functional. A major plus are the pleasant and helpful staff.

Dear Guest, thank you for your feedback. I take your comment re the atmosphere in the bar on board and this is something me and the team will definitely work on improving. i do hope we will have the opportunity to welcome you back to the property in the near future for a more enjoyable experience. Warm Regards, Aamir Mir

Nice hotel in centre of town

Ocena na stronie TripAdvisor 4.0/5

Haynest Couples - 02/08/2019 Opinia zatwierdzona w TripAdvisor

Handy for the station, the Mercure had all we needed for a night in Aberdeen. The staff were friendly, our room (facing Union Terrace Gardens) was quiet, comfortable and clean, and we were within minutes of many of the city's attractions. Breakfast (an extensive buffet selection) was taken in the hotel bar and an adjacent room which was up some steps. The buffet itself was located in a third room which was accessed by steps from the previous room, so very much an up-and-down experience. A grand hotel in a lovely old building and one which we're sure to visit again.

Many thanks for your review. We look forward to welcoming you back! Kendal Matthews Assistant Manager

Caledonian

Ocena na stronie TripAdvisor 4.0/5

Elizabeth B Couples - 31/07/2019 Opinia zatwierdzona w TripAdvisor

We were there on one of the few hot weekends in Aberdeen. Unfortunately the room 310 was extremely hot and stuffy. Partly this was due to the fact that the towel rail in the bathroom was very hot and there was no way to regulate or switch it off. It would have been quite dangerous for any children. The lackof a waste paper bucket was annoying!

Many thanks for your review. My apologies for the heat in the room, I am glad that you enjoyed your visit and look forward to welcoming you back Kendal Matthews

anniversary trip

Ocena na stronie TripAdvisor 5.0/5

I5916KUalexandera Couples - 03/07/2019 Opinia zatwierdzona w TripAdvisor

Stayed for the one night in June. We visit Aberdeen a lot but had previously never stayed here. Central location is ideal for visitors to the city.We were given a complimentary drink for our anniversary which was very welcome. Hotel was roasting but that was the weather outside more than the hotels fault. Fan in the room certainly helped. Did not have dinner but breakfast was perfectly adequate. Overall room was very good and we thoroughly enjoyed our stay. Will definitely stay again.

Dear I5916KUalexandera, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel and congratulations on your anniversary. It was great to read that the team went that extra mile to make sure your celebration was extra special. I will pass on your feedback to the rest of the team which I'm sure they will find encouraging. Once again thank you for your feedback and we look forward to welcoming you back to the hotel in the near future. Kind Regards Victoria Camm

Great Property but paid twice

Ocena na stronie TripAdvisor 5.0/5

Bill v Couples - 30/06/2019 Opinia zatwierdzona w TripAdvisor

Excellent location, breakfast absolute tops. Major problem we had was our pre-paid booking direct to the Accor site made in November last year was not registered. Fortunately it was a Sunday so a room was available, however, we then had to pay again so we paid twice for the same room. Am still working out how to get a refund but its one to watch out for, its totally unexpected since we had paid directly to the hotel the first time.

Hi Bill v, Firstly may I thank you for your kind comments for the hotel and breakfast. I am glad that you enjoyed breakfast. I do apologise that you appear to have been charged twice, if you could email me your original confirmation number I would be happy to investigate this further and if required process the refund. I look forward to hearing from you. Kind regards, Victoria Camm HA0H8-GM@accor.com

Aberdeen Caledonian Hotel -- good, old times

Ocena na stronie TripAdvisor 4.0/5

Voyage00854479740 Family - 17/06/2019 Opinia zatwierdzona w TripAdvisor

Nice, old-fashioned hotel, located close to the communication hub (rail, bus, harbour), spacious rooms, comfortable beds. Toilet was heated even in June (outside temperature 10-12, some call it Scottish summer). The only problem was that there was no information TV in the room, and we could not follow weather reports. Selection of beers at the bar was also a bit poor.

Many thanks for your review. I'm glad you enjoyed your stay and look forward to welcoming you back in the future.

Hotel fine apart from evening meal

Ocena na stronie TripAdvisor 3.0/5

hmaggiejh Family - 09/06/2019 Opinia zatwierdzona w TripAdvisor

Super helpful reception staff. Rooms fine. Location good. Only pub grub food available in the evening. Chips with everything! Very expensive for average burgers and fish and chips. I would suggest you eat elsewhere in the evening. Breakfast however very good.

Dear hmaggiegh, Thank you for your review. I have passed your comments on our menu to our head chef & I do hope to welcome you back to the Caledonian in the future.
Ocena klientów 4.5/5

Anna Pary - 17/04/2019 Opinie potwierdzone ALL

Serwis w hotelu bardzo dobry. Pokoje czyste,obsługa bardzo miła. Jedzenie świeże i bardzo smaczne. Troszke mały parking. Ogólnie hotel wart polecenia.

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Mercure Aberdeen Caledonian Hotel. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Tina Canale-Dow General Manager

Mid week business trip

Ocena na stronie TripAdvisor 4.0/5

Kenneth M Business - 24/03/2019 Opinia zatwierdzona w TripAdvisor

Nice hotel, with great location, helpful staff. Breakfast both mornings was good with selectoon of food kept refreshed. The hotel was generally too warm, both in room and public areas. Room was on the 4th floor so even with radiator off and window open the room was still warm.

Dear Kenneth M, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was pleased to read that you enjoyed your stay with us and I hope to welcome you back to the hotel in the very near future. Kind Regards Tina Canale-Dow General Manager

Beautiful suite

Ocena na stronie TripAdvisor 5.0/5

Navigator08683547220 Family - 16/02/2019 Opinia zatwierdzona w TripAdvisor

Booked a family room for a night in the Caledonian hotel , arrived expecting a room with a double and a sofa bed in same room. We were delighted when we arrived at room to find it was the Burns Suite two large rooms joined by French doors, one with a double bed , the other with sofa bed set out , views over union gardens and with mini bar and Nespresso machine. Made the trip memorable

Dear Navigator08683547220, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I am delighted to read that you enjoyed your stay with us and I will on your kind words to the rest of the team. We all look forward to welcoming you back in the very near future. Yours Sincerely Tina Canale-Dow General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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