メルキュール ホテル MOA ベルリン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 573 件のレビュー

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Stephanstrasse 41, 10559 ベルリン, ドイツ

説明

ホテルのその他の情報

  • 336室のお部屋(スイートを含む、一部は2018年に改装済み)

  • 40のカンファレンスルーム（最大2400 m²）、衛生基準、MOAセーフティシール付き

  • 広さ170m²のフィットネスセンター

  • BER空港およびICCエキシビジョンセンターへの接続 (高速道路経由)/近隣の交通機関

  • サステイナブル ツーリズム／ミーティング ベルリンにより、ハイ パフォーマーとして認定を受けました

当ホテルの客室

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ホテル所在地

メルキュール ホテル MOA ベルリン

Stephanstrasse 41
10559 ベルリン
ドイツ

GPS:52.532171, 13.344161

電話番号
ファックス +49 30 394043997

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT

Moa Eatでは、お客さまのお越しをお待ちしております。レストランは、日曜日および2024年12月24日～26日、2024年12月31日は休業いたします。軽食メニューは当ホテルのバーでご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  573 件のレビュー

トリップアドバイザーの評価  4.5/5  4,696 件のレビュー

2024エクセレンス認証

Not a great hotel…

トリップアドバイザーの評価 2.0/5

Rob W ビジネス - トリップアドバイザー認証口コミ

Feedback already requested and provided: Why am I being asked to write it all again here? Toilet didn’t work. Room difficult to find. Lifts don‘t serve all floors / rooms. Breakfast table cleared every day while still trying to have breakfast.

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the issues with the toilet, room location, the lifts, and the breakfast service. We understand how frustrating this must have been and appreciate you bringing these matters to our attention. We’ve already received your initial feedback, and we are actively working on addressing the points you’ve raised. We’re truly sorry for the repeated requests and for any confusion caused, and investigate what caused the request for feedback came to you twice. Your comments will be shared with the respective departments to ensure these issues are resolved promptly. We value your feedback and hope to have the chance to provide you with a much more comfortable experience in the future. Kind regards, Your MOA Hotel Team

Great Hotel

トリップアドバイザーの評価 5.0/5

repsolrr トリップアドバイザー認証口コミ

Great hotel about 15 minutes out of the City centre which was easily accessible by Ubah station less than 10 walk from the hotel. The hotel is modern and very large with access from the street via lift, the open plan reception area is very impressive as was the design of the hotel. I was very impressed with my room which was very clean, however I did have a problem with noise (being close to one of the lift shafts which was mechanically noisy) so after one night I asked for a change of room, this was done with no fuss, the reception staff were very helpful and friendly. There is a large restaurant and separate bar within the hotel, and at street level a supermarket and coffee shop. The area felt safe and was quiet at night, good choice of places to eat and drink all within 10 minutes walk. I would definitely recommend this hotel and would stay again.

Hello repsolrr, Thank you so much for your positive review! We're really glad to hear that you enjoyed the modern design of the hotel and appreciated the cleanliness of your room. We apologize for the noise issue you encountered and we're happy to know that our team was able to resolve it quickly and to your satisfaction. It's great to hear that you felt comfortable in the area and found everything you needed within walking distance. We truly appreciate your recommendation and look forward to welcoming you back on your next visit! The MOA team

Good location, friendly staff

トリップアドバイザーの評価 5.0/5

DavidandHeiko ビジネス - トリップアドバイザー認証口コミ

I stayed before. Location is perfect for work, room is so spacious, received fruit basket, nice touch

Very Enjoyable Stay

トリップアドバイザーの評価 5.0/5

christophern995 Solo travel - トリップアドバイザー認証口コミ

The reception staff, are very friendly and helpful. My first time in Moabit, as I usually stay at The Mercure Wittenburg Platz, I am already planning to return at the end of November, I’ll have more time to try the restaurant, and export the local area. My room was upgraded, and it was a very pleasant surprise, to experience the quality of my room. I highly recommend this hotel.

Thank you for your feedback. we are very happy to hear that you've enjoyed your stay. The greatest compliment is a returning guest. Hence, we are really looking forward to welcoming you again, soon!

Excellent breakfast and cool hotel!

トリップアドバイザーの評価 5.0/5

Carpenter's C ファミリー - トリップアドバイザー認証口コミ

We picked this spot for location. We walked and took the Bahn. It was a good base to branch out and see tourist attractions. The breakfast was superb, and the grocery store on the lower level of the hotel was very convenient. We used the gym, which was tricky to find, but the best gym we have ever used at a hotel. Since our flight arrived early in the morning they allowed us to store our bags at the hotel until we could check in. There is an amazing breakfast place very close to the hotel that we enjoyed. The service wasn't great but the food and atmosphere made up for it. We had a family suite type room which accommodated 4 of us. The master bed was comfortable. The master bathroom color choice was odd, but functionality was fine. Overall we had a great stay.

Wow - what a feedback. Thank you for taking the time sharing your experience. We are really glad that we could achieve on ce agan our ambition in creating a fantastic guest journey at MOA Berlin.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,209 件のレビュー 9.1/10 ロケーション
  • 1,637 件のレビュー 8.2/10 客室
  • 1,109 件のレビュー 8.3/10 サービス
  • 27 件のレビュー 8.2/10 インターネット
  • 1,143 件のレビュー 9.2/10 朝食
  • 647 件のレビュー 9/10 清潔さ
  • 359 件のレビュー 8.8/10 雰囲気
  • 298 件のレビュー 4.1/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。