La Cour des Consuls Hotel & Spa Toulouse MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 610

Гарантия
лучшей цены
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 1
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 2
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 3
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 4
46 rue des Couteliers, 31000 ТУЛУЗА, Франция

Описание

Особенности отеля

  • Classic architectural elements

  • Гастрономический ресторан

  • Подходит для семей (детская ванночка, нагреватель бутылочек, детский стул на время проживания)

  • Частная охраняемая автостоянка с платными услугами парковщика

  • Разрешается размещение с домашними животными

Наши номера

Расположение отеля

La Cour des Consuls Hotel & Spa Toulouse MGallery

46 rue des Couteliers
31000 ТУЛУЗА
Франция

GPS:43.599411, 1.441731

Телефон
Факс +33 5 34 31 67 34

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LE CENACLE

Le Cénacle - ресторан отеля Consul, где вас ежедневно ждут на деловые и личные мероприятия. Побалуйте себя классическими блюдами французской кухни в необычной интерпретации нашего шефа. Бронирование необходимо.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 610

Рейтинг TripAdvisor  4.4/5  Отзывов: 624

Сертификат качества 2025

A very bad - and expensive booking experience and a disappointing room.

Примечание: Tripadvisor 1.0/5

Berit E Реальные отзывы TripAdvisor

A very bad - and expensive booking experience and a disappointing room: We booked a hotelroom from the hotels webpage and when we received the booking confirmation, the price was suddenly raised 50% - a lot more, than we had agreed to pay, and a lot more than the prices announced on the homepage. When we asked at the reception, the explanation was: “you have booked the room from our old webpage - and there is nothing we can do about that”. The “double priced room” was an attic room with a double bed, a bathtub and a zink in the same room and a toilet in a closet. If you wanted to “enjoy the beautiful view of the city from the luxury room”, you would need to stand on a chair. The only positive thing I can say about this hotel is, that the food in the Brasserie was fine - apart from this, I can absolutely not recommend this hotel.

Dear 619Berite, Thank you for taking the time to share your feedback. We would like to clarify that your reservation was made through an online travel agency. As such, the hotel has no control over the rates applied by these platforms, and unfortunately we cannot modify or adjust them directly. The confirmation of your booking clearly reflects the rate selected at the time of reservation. We are sorry to read that the room allocated did not meet your expectations. However, this room is indeed featured in photos across all our official websites and accurately reflects what we offer. It is also one of our most requested rooms by many guests, who particularly appreciate its unique character. We are pleased that you enjoyed your dining experience at our Brasserie, and we regret that your overall stay did not reflect the experience we strive to deliver. Kind regards

Rooms need upgrading

Примечание: Tripadvisor 3.0/5

NYC_2008_FC Семьи - Реальные отзывы TripAdvisor

I really feel that calling this a 5 star hotel is misleading. We stayed in a junior suite and the carpets in the room smelt and looked quite dirty. It was the same issue in the stairs going up to the room in the annex, the walls had scuffs and signs of damage. The bathroom was fine (I didn’t look too closely at the black marks in the corner) but the bed was quite uncomfortable. Overall this was not a pleasant experience. The staff is nice and that is the only reason why I am giving it 3 stars.

Untrained staff and poor standards. A three star experience at it’s best.

Примечание: Tripadvisor 3.0/5

ziba12 Solo travel - Реальные отзывы TripAdvisor

Extremely Disappointing Stay – Felt Like a 3-Star Hotel This hotel markets itself as five-star, but the experience was far from it. The room was dirty, the carpet stained, and there were flies inside — I killed three. When I reported it, the manager arrived with bug spray and offered to use it while I was still in the room. I refused. That response alone was concerning and unprofessional. The front desk rarely answered calls, and I had to go down multiple times just to get basic assistance. When I finally spoke to someone, I was told, “We’re just busy.” Room and bar service were also disappointing. The menu was extremely limited, and I couldn’t find anything suitable to eat. While the staff were polite, they were clearly untrained and unprepared to manage a five-star property. The overall lack of professionalism and service made this feel more like a three-star hotel — certainly not worth the price.

Dear guest, Thank you for taking the time to share your feedback. We’re truly sorry to learn that your experience fell so far short of expectations, and we regret that your stay did not reflect the standards we strive to maintain. We apologize that you have noticed the presence of flies in your room during the very hot summer season. Nevertheless, we would like to mention that we have treated the hotel against them to avoid this inconvenience. We regret to read that the menu did not satisfy your wishes. However, we propose a large range of products like the Lauragais Bean Hummus, Cassoulet from the Maison Garcia, Veal Blanquette, among many other dishes that are local and high quality. Also, please note that our brasserie is open continuously from 11 a.m. to 10 p.m., and we also have a gastronomic restaurant open from Tuesday to Saturday for lunch and dinner. Finally, we are sorry that you could not have directly access to the receptionist as requested. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Sincerely, Lamia Salah General Manager

Loved staying here.

Примечание: Tripadvisor 5.0/5

dpjulie Couples - Реальные отзывы TripAdvisor

We loved this beautiful hotel. The staff were super friendly and nothing was too much trouble. The valet parking was easy. Great easy walk into the centre and all the beautiful restaurants. The breakfast was great. The courtyard was a perfect place for a drink and also dinner.

Avoid

Примечание: Tripadvisor 1.0/5

kmiotekc Couples - Реальные отзывы TripAdvisor

This hotel was such a complete disaster that we shortened our say there. The room was old and mouldy with stained carpet floor, the bathroom was not clean and ice cold. After complaining, we were not offered another room and temperature in the bathroom was not fixed. Breakfast is to be taken on sofas, which in unpractical, and the buffet was not even worth a 4 star hotel. Some people were having breakfast in their winter coats! After complaint, this improved the next day. Fortunately we had a booking that allowed us to cancel our last night even if the refund was ridiculous. Avoid this place at all cost, it is not 5 stars but only rip-off.

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

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Другие интернет-пользователи оценили наш отель

  • 234 Отзывов 9.4/10 Расположение
  • 380 Отзывов 6.3/10 Номер
  • 492 Отзывов 8.2/10 Сервис
  • 8 Отзывов 9/10 Интернет
  • 150 Отзывов 7.8/10 Завтрак
  • 79 Отзывов 3.4/10 Чистота
  • 53 Отзывов 7.6/10 Напитки
  • 53 Отзывов 3.1/10 Соотношение цены и качества

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