ibis Wroclaw Centrum 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 338

Гарантия
лучшей цены
ibis Wroclaw Centrum - Image 1
ibis Wroclaw Centrum - Image 2
ibis Wroclaw Centrum - Image 3
ibis Wroclaw Centrum - Image 4
Powstancow Slaskich 7b, 53332 Вроцлав, Польша

Описание

Особенности отеля

  • Рядом со Старым городом

  • В 10 минутах от главного вокзала

  • Современный холл со стильным интерьером

  • Вид из современных номеров

  • Бесплатный WiFi

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Расположение отеля

ibis Wroclaw Centrum

Powstancow Slaskich 7b
53332 Вроцлав
Польша

GPS:51.09849, 17.024485

Телефон
Факс +48 71 722 49 55

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Конференции и мероприятия

Количество конференц-залов
6
Площадь самой большой комнаты
50 m²  /  538.195 sq ft
Максимальное количество мест
50
Максимальная вместимость банкетов
0
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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 338

Рейтинг TripAdvisor  4.6/5  Отзывов: 763

Сертификат качества 2024

Decent Hotel

Примечание: Tripadvisor 3.0/5

The_Wanderer1992 Реальные отзывы TripAdvisor

I stayed in this hotel for one night. They are about a 15-minute walk from the train station and 20-minute walk from old town. The bed was hard. There were 2 flat uncomfortable pillows on the bed. They have a water cooler that you can get water from on each floor, which is a definite plus. There is a step into the bathroom that I tripped over several times. I did occasionally hear the tram running outside the window. They do offer earplugs, though. The room was clean. Breakfast costs extra.

Dear Guest, Thank you for sharing your feedback. We’re sorry to see such a low rating, as we always strive to make every stay as comfortable as possible. We’re glad you enjoyed the water dispensers and found the room clean. At the same time, we regret that some aspects of your stay, such as the bed comfort and bathroom step, affected your experience. Your observations have been shared with our team. Regarding the pillows – they follow the standard of the ibis brand, and we do our best to keep them in the best possible condition. We appreciate your comment and will take it into consideration for future improvements. Thank you again for your review, and we hope to have the opportunity to welcome you back and provide a better experience next time. All the best, Alicja Golon Guest Experience Manager

Ratings seem skewed towards Novotel as the Ibis is a 2-star hotel for good reason being dated, no AC and poor breakfast.

Примечание: Tripadvisor 3.0/5

kokes2 Реальные отзывы TripAdvisor

I decided to stay at the Ibis for my 5 day visit. I did so on the many positive reviews. Unfortunately, those reviews seem to relate to the Novotel which is part of the hotel. The distinction between the Novotel and Ibis on the same property is worth noting. As with other Ibis hotels, I was not offered an opportunity to review my stay and I tried to several times. Firstly, the air conditioning was not working property and they had to bring in a fan which only pushed warm air around. I complained and asked for a room change and they told me all the rooms are that way (warm). I then asked to be upgraded to the Novotel section and even though I was willing to pay for the upgrade, the staff member told me that the Novotel was a different hotel, not partnered with the IBIS and that I could not get a room. Secondly, the room was very stuffy and smelt as such as one could not open a window for fresh air. Thirdly, there is a 3 inch rise/step into the washroom where I stubbed my toe several times. Fourthly, the room entry plate and the shower drain cover came off and required repair. Finally, breakfast consisted of watered down eggs, wieners and low quality pork sausages. When I went by the breakfast being served at the Novotel section, I noticed, omelets being made, choice of eggs (fried) with many high quality fixings. The dinners eaten at the Novotel section were amazing. So my advise, do not get a room at the IBIS section and stay in the Novotel at this hotel.

Dear Kokes, Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet expectations and appreciate the opportunity to clarify a few important points. Hotel ibis and hotel Novotel, although located within the same building complex, are two separate hotels with distinct standards and offerings. Novotel operates as a 4-star hotel, while ibis is a 3-star property, which naturally results in differences in room equipment, breakfast variety, and overall service level. Guests staying at ibis do have the option to purchase breakfast at Novotel, and subject to availability, it is also possible to upgrade to a Novotel room by paying the daily rate difference. We’re sorry if this was not clearly communicated during your stay. Regarding the air conditioning and room conditions — we sincerely apologize for the inconvenience. We would be happy to investigate the issue further, but unfortunately, we are unable to identify the exact room or dates of your stay based on the review alone. We kindly invite you to contact us via email (HA073-GR@accor.com) so we can better understand the situation and ensure your concerns are addressed. We truly value your feedback and hope you will consider reaching out to us directly. Our goal is always to provide a comfortable and transparent experience for every guest. All the best, Alicja Golon Guest Experience Manager

Great stay

Примечание: Tripadvisor 5.0/5

Jennifer L Couples - Реальные отзывы TripAdvisor

We had a great 2 night stay, room and amenities like new and very comfortable, staff was excellent at recommending restaurants, very friendly and breakfast was good. Location perfect for train station and walking to old town, tram stop across the street. There is construction site all around but no noise during evening or morning, did not bother us at all.

Dear Jennifer, Thank you so much for your kind and detailed review! We’re thrilled to hear that your two-night stay was so enjoyable and that you appreciated the comfort of the room, helpful staff, and convenient location near the train station and tram stop. It’s great to know that the construction nearby didn’t disturb your experience — we’re doing our best to ensure a peaceful atmosphere for all our guests. We hope to welcome you back to ibis Wrocław Centrum again soon! All the best, Alicja Golon Guest Experience Manager

A great stay.

Примечание: Tripadvisor 5.0/5

HandH77 Реальные отзывы TripAdvisor

This is the best Ibis hotel we have stayed in. The rooms are modern, well-maintained and comfortable. We were pleased to see that in-room tea and coffee facilities were available. The breakfast was great - lots of variety and it was quickly replenished. At the weekend it is also possible to have eggs and omelettes cooked to order at no extra charge by Maciej who did a great job. Guests are even given cookies to take away! The staff were friendly and welcoming - in particular Bartosz at breakfast. The location is also very convenient being a ten minute walk from the main railway station and the old town and in the other direction Aldi is also a ten minute walk. Wroclaw is a lovely city. We had a great stay, Thanks to all the staff who worked hard to make sure that our stay was enjoyable.

Dear Guest, Thank you so much for your wonderful feedback! We're truly delighted to hear that your stay at our hotel was such a positive experience. We're especially happy that breakfast met your expectations – and we’ll be sure to pass on your kind words to Maciej for his excellent service at the egg station, and to Bartosz for his warm hospitality. Thank you again for your recommendation and for appreciating the efforts of our team. We hope to welcome you back soon for another memorable stay in beautiful Wrocław! All the best, Alicja Golon Guest Experience Manager

Short city break

Примечание: Tripadvisor 5.0/5

FarAway15265342002 Реальные отзывы TripAdvisor

Beautiful city, really comfortable hotel in a great location. I was amazed how good the hotel was for the price. We could not have been happier. I will 100% go back.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best, Alicja Golon Guest Experience Manager

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.