Mercure Вроцлав Панорама

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 2 704

Гарантия
лучшей цены
Mercure Вроцлав Панорама - Image 1
Mercure Вроцлав Панорама - Image 2
Mercure Вроцлав Панорама - Image 3
Mercure Вроцлав Панорама - Image 4
pl. Dominikanski 1, 50-159 ВРОЦЛАВ, Польша

Описание

Особенности отеля

  • Местный колорит и расположение в центре города

  • Экологичный отель с актуальными сертификатами Green Key и BREEAM

  • Конференц-центр с современным аудиовизуальным оборудованием и внимательными сотрудниками

  • В спа- и велнес-комплексе вам предложат балинезийский массаж, чтобы расслабиться после встречи

  • В отеле рады гостям с четвероногими спутниками

Наши номера

Расположение отеля

Mercure Вроцлав Панорама

pl. Dominikanski 1
50-159 ВРОЦЛАВ
Польша

GPS:51.108999, 17.03957

Телефон
Факс +48 48

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WINESTONE

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 2 704

Рейтинг TripAdvisor  4.3/5  Отзывов: 1 393

Сертификат качества 2025

Примечание: отзывы клиентов 3.0/5

Olga M. Деловые путешественники - Проверенные отзывы - ALL

Все хорошо, кроме того, что нет возможности открыть окно, рекуперация работает плохо или не работает вовсе, можно поставить какую угодно температуру, но она будет не такой, как выбрали. Очень душно, некомфортно дышать и спать. Уборка, сервис в порядке

Dear Madam, thank you very much for taking the time to share your detailed feedback. I truly appreciate your positive comments regarding cleanliness and the quality of service, and I am pleased to know that these aspects of your stay met your expectations. At the same time, I am very sorry to learn about the discomfort you experienced in relation to ventilation and temperature control in your room. Please be assured that all your remarks have been forwarded to our technical team for thorough verification. We sincerely hope that in the near future we will be able to fine-tune the settings of our air-conditioning and heating systems in such a way that they can be better adapted to the individual needs and preferences of all our Guests. With regard to the windows, I would like to kindly explain that, for safety reasons and to ensure optimal energy efficiency as well as consistent climate control throughout the building, our hotel is equipped with non-opening windows. The ventilation and fresh air supply are therefore provided through a centralized mechanical system designed to maintain proper air circulation and comfort in all rooms. I regret that on this occasion the system did not perform to the standard both you and we expect. Your comments are extremely valuable to us and help us identify areas that require improvement. I sincerely hope that despite these inconveniences, we will have the opportunity to welcome you again and provide you with a much more comfortable and satisfying experience. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Примечание: отзывы клиентов 5.0/5

Faina F. Пары - Проверенные отзывы - ALL

Хорошее расположение, большие и удобные номера, отличный завтрак

Dear Madam, Thank you very much for your wonderful review and for giving us the highest rating. I am delighted that you enjoyed our convenient location, the spacious and comfortable rooms, as well as our breakfast met your expectations. It is always a pleasure to hear such positive feedback, and I look forward to welcoming you back on your next stay in beautiful Wroclaw. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Visit to Christmas Market

Примечание: Tripadvisor 4.0/5

Cavalover75 Реальные отзывы TripAdvisor

We had a family trip to Wroclaw to Xmas Market. The hotel was reasonably near Centre impressive Reception area..helpful staff. We were charged twice for our expensive breakfast which we sorted..the bar staff friendly. The lifts were a problem..only one lift available which was really slow so that needs to be addressed by Management. Beds comfortable double rooms quite small but comfortable enough...Nice view of church from 6th floor.

Dear Madam, Thank you very much for taking the time to share your feedback following your family visit to Wroclaw and the Christmas Market. We truly appreciate your kind comments regarding our convenient location, impressive reception area, helpful staff, friendly bar team, and the comfort of our beds. We are also pleased that you enjoyed the lovely view from the 6th floor. We would like to apologize once again for the inconvenience related to the double charge for breakfast, and we are glad that this matter was resolved during your stay. Regarding the lifts, we would like to kindly explain that one of them had to be temporarily taken out of service due to the replacement of parts by an authorized external company. The safety of our Guests is our highest priority, and for this reason, the lift could not be operated until all required works were fully completed and approved. Thank you for bringing this to our attention, as all Guest feedback is extremely valuable to us. We hope that, despite the minor inconveniences, your stay was an enjoyable one and that we will have the pleasure of welcoming you and your family back in the future. Kind regards.

My stay at Mercure Wroclaw

Примечание: Tripadvisor 4.0/5

I2008JDadamg Реальные отзывы TripAdvisor

This was 1st time here. Top location in the heart of Wroclaw, very attentive hotel staff. I got nig room, well designed but not 100% clean, I hope it was just simply, small mistake.

Dear JDadamg, Thank you very much for choosing Mercure Wrocław Centrum for your first visit to our city and for taking the time to share your impressions. We are delighted that you appreciated our central location and the attentiveness of our team. At the same time, please accept our sincere apologies for the shortcoming in room cleanliness. This does not reflect our usual standards, and we truly appreciate your understanding in considering it an isolated oversight. We hope to have the pleasure of welcoming you again soon and providing a flawless experience on your next stay. Best regards,

Примечание: отзывы клиентов 5.0/5

Good L. Семьи - Проверенные отзывы - ALL

Локация отеля отличная,рядом много остановок автобусных и трамвайных,рядом торговый центр, 7-10 мин ходьбы до старого города. Номер шикарный,большой с красивым видом. Жаль ,что в номере не открываются окна.

Dear Sir, Thank you very much for taking the time to share your feedback! It is great that you appreciated our central location, with convenient access to public transport, nearby shopping, and just a short walk to the Old Town. It is wonderful to know that you enjoyed your spacious room and the beautiful view. We also appreciate your note regarding the windows. Please allow us to explain that the windows in our rooms are designed to be non-opening for safety, environmental, and architectural reasons, while our independent ventilation system ensures a constant supply of fresh and comfortable air. Your feedback is very valuable, and we hope to welcome you back soon for another enjoyable stay in Wroclaw. Warm regards, Marlena Miernik - Guest Satisfaction Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 053 Отзывов 9.4/10 Расположение
  • 1 077 Отзывов 8.3/10 Номер
  • 1 042 Отзывов 9.5/10 Сервис
  • 14 Отзывов 9.7/10 Интернет
  • 790 Отзывов 9.7/10 Завтрак
  • 586 Отзывов 9.4/10 Еда
  • 381 Отзывов 9.2/10 Чистота
  • 48 Отзывов 7.9/10 Напитки

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