Mercure Lisboa Almada 4성

고객 평점 (ALL 평가) 4.6/5 1,272 리뷰

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호텔설명

호텔 추가 정보

  • Located 700 meters from Cristo Rei.

  • Easy access by car to the beaches of Costa da Caparica and Lisbon.

  • Free sheltered parking available.

  • 3 Meeting rooms

  • Situated in a green area overlooking the Tagus River.

숙박

호텔 위치

Mercure Lisboa Almada

Rua Abel Salazar, 9, PRAGAL
2805-313 ALMADA
Portugal

GPS:38.670594, -9.1709387999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Boshq

Restaurant serving contemporary and healthy food. Flexible and moderate, without being too elaborate.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,272 리뷰

TripAdvisor 평가  4.0/5  552 리뷰

2023으뜸 시설

옆에 마트가 있음

고객 평점 4.5/5

P. 가족 - 전체(All) 통지 확인

친절한 서비스 좋은 숙박 다음 리스본 여행에도 이용할 예정입니다.

Business trip

트립어드바이저 평점 4.0/5

Ada E 비즈니스 - TripAdvisor 인증 리뷰

I stayed here accidentally as I thought I’d booked the Mercure Lisbon! It turned out to be a thoroughly pleasant experience. My room was comfortable and clean and it was not at all difficult to get into Lisbon. I ate breakfast everyday at the hotel and had dinner there once. Breakfast was fine, lots of choices and variety. Dinner was also extremely varied. I enjoyed both meals. Overall a convenient and practical place to stay on a business trip.

Tranquil stay not a bad experience. Negative points are not really the hotel's fault.

트립어드바이저 평점 4.0/5

SongMaster TripAdvisor 인증 리뷰

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate "business" and "vacation" guests.)

Dear Guest, Thank you very much for the preference you gave us and for your comment, which deserved our best attention and always with a view to improve our performance. We are very pleased to know that overall, your experience at our hotel was good. Regarding the number of heaters, we take due note in order to try to reinforce the heat source in that space. In terms of meals, we have 2 restaurants at the Hotel, the Boshq Restaurant based on modern dishes with a flexitarian concept, with balanced and healthy dishes made with local and fresh ingredients and the Wild Restaurant with “homemade” burgers, the famous Dynamit Shrimps, among other dishes, which delight customers. We regret the noise from the room next door which, as you mentioned, deserved a quick diligence from our staff, as our primary objective is to provide a great stay for everyone who comes to us. Please accept our apologies for any inconvenience you may have had, unintentionally from us. It will be a great pleasure to continue deserving your preference and trust. With my most sincere and cordial greetings. Duarte Ferreira – The Director

깨끗하고 직원들이 친절하고 교통이 편리

고객 평점 5.0/5

Changgyun K. 가족 - 전체(All) 통지 확인

직원들이 매우 친절하고 청소도 잘되어서 편하게 쉬고 왔어요 교통도 편리해서 다음 기회에 다시 숙박하고 싶습니다 감사합니다

강창균 고객님, 친절하고 만족스러운 피드백을 남겨주셔서 진심으로 감사드립니다. 이는 우리 모두에게 매우 흥미로운 일이었으며 항상 우리가 모든 고객에게 훌륭한 서비스를 제공하는 데 계속 집중하도록 동기를 부여합니다. 우리의 위치는 Almada시의 평온함을 제공하며 단 10km 떨어진 리스본 중심과 가깝습니다. 우리는 리스본으로 연결되는 유명한 25 de Abril 다리와 매우 가깝습니다. 호텔은 다른 지점까지 쉽게 이동할 수 있는 지하철역(Ramalha)에서 300m 떨어져 있습니다. 리스본 중심부까지 편안한 일반 열차를 이용하실 수도 있습니다. 곧 다시 만나뵙게 되어 매우 기쁩니다. 깊은 배려를 가지고 여러분께 작별 인사를 드립니다. 두아르테 페레이라 – 감독

Regretful Experience at This Hotel: Is it really a Mercure an Accor Brand!!!

트립어드바이저 평점 1.0/5

Amit V TripAdvisor 인증 리뷰

I had a disappointing experience with the reception staff here. I requested water bottles for my room, and they informed me that it's complimentary only on the first day; subsequently, it cost 2.50 Euros per bottle. When I inquired why they hadn't informed me earlier, their response was that they don't provide such information, much like they didn't mention the complimentary water on the first day. Moreover, when I wanted to purchase water and requested them to charge it to my room, I was told there would be a 4 Euro tax for in-room delivery. Additionally, for basic requests like ice, which they only had in crushed form and not as cubes, they also charged a 4-5 Euro delivery fee to bring it to my room. The surrounding area lacked restaurants, and everything seemed quite far away. In light of these experiences, I would not recommend staying here. I have three rooms here for 7 nights, and I deeply regret booking this hotel. The lift says it can accommodate 8 people but it's so small that it can take a maximum of 5-6 at most and they have just two lifts, because of which we had an option to either wait for at least 10 mins or climb the stairs. A normal request for iron in the room took more than an hour and yet it was not delivered, the AC in one of the rooms didn't work and the service guy took 45 minutes to come and fix it.

Dear Amit, Your feedback is invaluable in our efforts to enhance our services and facilities, and we genuinely appreciate your input as I had the opportunity to demonstrate personally. Rest assured that we’ve reviewed every mentioned item in your comments with the respective head of departments in order to implement, where needed, some improvement measures. I understand that your experience was far from satisfactory, but I hope you might consider giving us another opportunity in the future. We are dedicated to providing a much-improved guest experience, and we would be grateful for the chance to demonstrate the positive changes we will be making. Once again, I extend my deepest apologies for the inconvenience you faced during your stay. Please do not hesitate to reach out to me personally if you have any further concerns or if you decide to stay with us again. Best regards, Duarte Ferreira (Hotel Manager)

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 474 리뷰 8.5/10 위치
  • 625 리뷰 8.5/10 객실
  • 604 리뷰 8.8/10 서비스
  • 9 리뷰 9.5/10 인터넷 가격
  • 426 리뷰 8.4/10 조식
  • 354 리뷰 8.4/10 안락함
  • 313 리뷰 9.1/10 청결도
  • 222 리뷰 8/10 가격 대비 가치

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