Mercure Ballarat - Hotel & Convention Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 3.0/5 Liczba opinii: 1

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613 Main Road, 3350 BALLARAT, Australia

Opis

O hotelu

  • ALLSAFE Certification

  • Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

Nasze pokoje

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Lokalizacja hotelu

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

Pozycja GPS:-37.578868, 143.86867

Telefon
Faks +61 3 5333 3042

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.0/5  Liczba opinii: 1

Ocena TripAdvisor  4.0/5  Liczba opinii: 680

Basic but good

Ocena na stronie TripAdvisor 4.0/5

nathanfreeman82 Opinia zatwierdzona w TripAdvisor

The rooms are clean and basic. Unfortunately my sons bed had quite a large spider run across it while he was lying on it so not the greatest start. The issue was dealt with and no further spider sightings. Beds are comfortable, basic amenities in the room. Reasonable for the price. Location directly across from Sovereign Hill.

Very Average

Ocena na stronie TripAdvisor 3.0/5

Jason V Opinia zatwierdzona w TripAdvisor

I stayed at the hotel with my family and was disappointed with the overall standard. The Superior Room was acceptable but did not meet the expectation implied by the name. It felt like a standard room that was newly renovated rather than a premium offering. The two-bedroom apartment was old, dated, and clearly in need of refurbishment. While front desk staff were polite, they demonstrated limited knowledge of the local area and were unable to provide even basic recommendations outside the hotel. Guest were giving each other ideas of what to do or where to dine. The breakfast offering was unacceptable for the price. At $30 per person, it represents very poor value. The food was unappealing, poorly presented, and in some cases not fresh. The fruit appeared to be at least a day old. Breakfast staff lacked professionalism and energy, and the service felt disengaged. In addition, the chef did not understand the difference between well-done eggs and runny eggs, which is a basic expectation at this price point. I stayed at the hotel solely because of my Accor membership. Based on this experience, I will not return. Management needs to materially lift standards across accommodation, food quality, and service if the hotel intends to justify its pricing and brand positioning.

Nice surrounds but dated

Ocena na stronie TripAdvisor 3.0/5

LASARTIST Opinia zatwierdzona w TripAdvisor

Stayed 1 night, room was upgraded, although done up contemporary style felt closed in and bland, light globe not working, toilet seat broken, flashing green light on and off throughout night from modem, bed was comfy and had what we needed, dinner in restaurant was nice especially Korean wings, staff were friendly in bar although didn’t feel welcomed in reception on arrival, prob wont stay again in this room.

Old and worn out

Ocena na stronie TripAdvisor 2.0/5

778barbaraf Couples - Opinia zatwierdzona w TripAdvisor

We booked 2BR apartment for 4 nights for a weekend wedding. The accommodation is very much in need of an upgrade. All aspects are 30 years out of date, dark and gloomy, worn, badly patched. We slept and showered there but then escaped to more pleasant surroundings at all other times. Expensive for what it is.

Satisfactory and a successful conference venue

Ocena na stronie TripAdvisor 3.0/5

Elaine S Opinia zatwierdzona w TripAdvisor

This was a pleasant place for a conference. I liked the dispersed layout, and the attention they have given to attractive grounds. The conference catering was good in relation to refreshments, but the food at dinner was poor in my view. I got steak. and it was inedible. This was the same for at least one other on my table. The staff were friendly but I felt sorry for them. There really weren't enough of them, and it was impossible for them too attend promptly to customer's needs. The conference ran very smooth;y, which was in part due to the hotel team. My "Superior" room was pleasant. I didn't like one wall being all mirror. It had a reverse cycle A/C unit, which was great. I could control the temperature and noise - so often a problem in hotels. It was quiet and the bed was comfy.

Thank you for your detailed review. We’re glad to hear the conference went smoothly and that you enjoyed the grounds and your "Superior" room. We're also happy to know the A/C and bed were to your liking. We apologize for the experience you had with the dinner, particularly the steak, and we will review this with our kitchen team to ensure better quality going forward. We're also sorry that the staff was stretched during your visit, and we'll look into ways to improve service efficiency in busy times. Your feedback is valuable, and we hope to welcome you back for a more seamless experience in the future.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 193 Liczba opinii 9.2/10 Lokalizacja
  • 515 Liczba opinii 5.5/10 Pokój
  • 247 Liczba opinii 7.7/10 Obsługa
  • 13 Liczba opinii 4.1/10 Internet
  • 204 Liczba opinii 4.6/10 Czystość
  • 111 Liczba opinii 4.4/10 Klimat
  • 82 Liczba opinii 5.8/10 Dobra oferta cenowa
  • 81 Liczba opinii 4.5/10 Śniadanie

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Ballarat - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.