Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 378
Mercure Hotel Dortmund Centrum
Pozycja GPS:51.512047, 7.467771
Dostęp: 500 m / 0.31 mi 7 min walk / 2 min drive
Zameldowanie od: - Wymeldowanie do:
You will be blown away by the refined way in which our Restaurant Brasserie has interpreted Westphalian cuisine and how delicious the international specialties are. Featuring a winter garden and sun terrace. Open from 12:00pm to 10:30pm.
Zapraszamy do spędzenia relaksujących chwil w 4-gwiazdkowym komforcie w centrum Dortmundu: hotel Mercure Dortmund Centrum oferuje 125 pokoi standardowych i typu privilege z indywidualnie sterowaną klimatyzacją. W każdym pokoju znajduje się biurko, darmowa sieć WIFI dostępna całą dobę, wysokiej klasy płaski telewizor z wieloma bezpłatnymi kanałami oraz sejf. Jedno dziecko do 12 roku życia może bezpłatnie przebywać w pokoju rodziców. Zwierzęta są mile widziane za opłatą w wysokości 12 EUR za dobę.
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Good central hotel close to everything
Ocena na stronie TripAdvisor 4.0/5
mememack Rodziny - Opinia zatwierdzona w TripAdvisor
Stayed here while attending Dortmund football match. Location : Great location, literally around the corner from main shopping district with lots of restaurants and bars to choose from. Great area. The underground train station is around the corner and the main train station about 20 mins walk or less. Rooms: Our room was nice (117) we had 3 in our party so the room had one double bed and a pull out sofa bed which was a double. It left the room with hardly any space to walk around so was quite tight. The decor was nice. However the seal on the window was damaged so you could actually feel the breeze getting in (during snow weather) The tv had only one English Channel so wasn’t great. BE WARNED check if there is any party’s or function on in the hotel if you are staying in this room as there was a party on while we stayed and literally felt like the dj was in our wardrobe the music was that loud. Singing and talking could even be heard clearly. I did say it to girl in reception the next morning and she apologised but literally got no sleep until music stopped. Bar/Food: We did not have dinner in the hotel restaurant so cannot comment. Restaurant decor was ok, very 1920’s feel. There is a very small bar that usually only opens from 5pm-12pm however one of the days they opened for us to have a drink at 3:30pm which was no bother for them, they were very nice and a special mention to Ben the new Barman from the UK. He’s great! Breakfast wasn’t great, but that may be just us that’s used to Irish style food. Not much hot food on offer, pancakes and plenty fab pastries though. If going to a Dortmund match : We travelled to Dusseldorf airport and got the sky train into the main train station on to Dortmund €16.50 each one way. It was difficult to find out correct trains ect as very bad signage at airport and trains so do your homework before you get there. It took us over an hour to figure it out. Train journey from airport was 50 mins. We got a taxi from our hotel to signal iduna park and it took 8 mins and costs €14. Easy to get taxis after match too which was surprising.
Don’t go to this hotel unless you want people to come into your room and urinate in your bathroom!
Ocena na stronie TripAdvisor 1.0/5
kevindF5684OM Couples - Opinia zatwierdzona w TripAdvisor
We went here for the Christmas fair in Dortmund. Came here in the afternoon, the room was fine. When we came back in the evening someone had urinated all over the bathroom. The hotel says nobody has been in the room, but someone clearly pushed the button in the sink and urinated in it. They couldn’t offer another room or a clean up so we left the same evening. They didn’t even think it was strange at all and just explained that they couldn’t find any indication someone had been in the room and still charged the full 180 euro’s from our creditcard anyway. After some calls and mails we can clearly say they don’t care what happened and for them this is a normal thing that can happen in a hotel. So we are now proceeding via legal advisors. This is by far the worst hotel experience ever!
Ocena na stronie TripAdvisor 4.0/5
gerrio2015 Rodziny - Opinia zatwierdzona w TripAdvisor
Lovely hotel, clean, lovely decor, very welcoming staff and extremely very helpful. Great choice of breakfast and really fresh. WiFi not good at all but the great staff at reception got us logged in after we couldn’t connect but it kept dropping after a few minutes and we had to reconnect, we had roaming on our mobile plans so it wasn’t a hassle. Definitely a location hotel perfect for easy transport to Dortmund Signal Iduna Park or a spot of city shopping. This is a city centre hotel so be warned there is a bit of noise and you do hear faint rumble of the underground rail system now and again which is very close by but a seasoned traveller who does their homework would know there is always some sort of noise in a city centre but don’t let it put you off this hotel, I would return in a heartbeat.
Dear Gerrio Thank you very much for your comments on your stay at Mercure Hotel Dortmund Centrum. We are very pleased with your words of praise. We will of course be happy to pass on your positive appreciation to the staff concerned. Your satisfaction is the best reward for our staff, who work day after day to provide you with impeccable service. We hope to welcome you again soon. With best regards
Ocena na stronie TripAdvisor 4.0/5
IlyaS601 Solo travel - Opinia zatwierdzona w TripAdvisor
Room were good, but bathroom need some repair/upgrade. The towels were washed well but were so old that it seems high time to change them for the new ones. Service is perfect because of the perfect staff - kind, effective and helpful
Dear Ilya, thanks for your great feedback. Best regards
super lokalizacja, bardzo wygodne łóżko, uprzejma i pomocna obsługa
Ocena klientów 5.0/5
Slawek Pobyt służbowy - Opinie potwierdzone ALL
wszystko na wysokim poziomie
Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Mercure Hotel Dortmund Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem,
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price