Pullman Maldives Maamutaa, All-Inclusive Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,028 件のレビュー

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Gaafu Alifu Atoll, 20219 MAAMUTAA ISLAND, モルディブ

説明

ホテルのその他の情報

  • 50% off for domestic transfer from Malé-Velana International Airport.

  • All-inclusive beach resort offering a variety of activities and unlimited dining.

  • Within easy access to some of the best biodiverse dive sites in the Southern atolls.

  • Features underwater bedrooms, suites and villas over the water, and other unique beach villas

  • The Four Bedroom Ocean Pool Retreat is the perfect vacation home for up to 10 guests.

当ホテルの客室

スイート

Ocean Pool Suite

  • 3 人/最大
  • 185 m² / 1991 sq ft
  • 寝具 1 x キングサイズベッド
  • ビュー: オーシャン / シービュー

ホテル所在地

Pullman Maldives Maamutaa, All-Inclusive Resort

Gaafu Alifu Atoll
20219 MAAMUTAA ISLAND
モルディブ

GPS:0.847116, 73.4077

電話番号

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,028 件のレビュー

トリップアドバイザーの評価  4.9/5  1,962 件のレビュー

2024エクセレンス認証

Exceptional Marine Life & Heartfelt Moments, but Service Speed Lags

トリップアドバイザーの評価 4.0/5

Liverpool_FC82 トリップアドバイザー認証口コミ

My wife and I recently spent 10 nights in overwater villa at the Pullman Maldives for our babymoon. Having stayed at many 5-star resorts in the past, we have a high standard for service. While there were moments of pure magic, they were occasionally dampened by significant service delays. The Highlights • A Special Gender Reveal: The resort organized a baby gender reveal for us, which made us so incredibly happy. It was a beautiful, personalized touch that we will cherish forever. • The Marine Life & Dive Centre: The house reef is spectacular and truly top-tier. The guys at the Dive Centre are really good—they were absolutely amazing during our sunset cruise and made it a daily highlight for us. • The Staff: The team members are amazing. They are friendly, welcoming, and clearly go out of their way to make guests feel celebrated. Special thanks to: • Mika: The most caring person. • Elias: No matter what happened, he never failed to ensure our requests were handled with a prompt response. • Asaad: Special thank you for addressing our issues during the first couple of days. • Failag: Regardless of the situation, he always had a smile. • Nazeer: What a manager! He is always there for you if you need anything. • Nauaz: Always smiling and welcoming. • Ani: It was always a pleasure to see her. • Kaisun: A bartender who makes sure you have the best drink. • Zaidar: Smiling and a pleasure to see. • Sukumar: Top level of 5-star service. Where the Experience Fell Short As this is a 5-star resort, we expected a certain level of efficiency that wasn't always met: • The Buggy Wait: This was our biggest frustration. We often waited 30 minutes to an hour for a buggy. In our experience at other luxury resorts, a 5-minute wait is the standard. This was especially difficult for my pregnant wife. • Slow Service: We frequently waited up to an hour just for a drink. These delays are not 5-star—or even 4-star—quality. • Service at Souq Oven: Some staff at Souq Oven really need to be more proactive in checking if guests require food or assistance. Many times, I had to physically stand up and go to them to ask for food, even though they were standing around and not busy. Conclusion Will I be visiting the resort again? Definitely. The natural beauty, the wonderful staff (especially those mentioned above), and the way they handled our gender reveal make it a special place. However, the service speed and buggy coordination desperately need improvement to truly live up to the 5-star name.

Great resort with two areas for improvement – would still come back

トリップアドバイザーの評価 4.0/5

Guillaume B トリップアドバイザー認証口コミ

My wife and I stayed at the resort for 13 nights for our honeymoon. We had a wonderful time at the resort. There is there everything you can dream of when thinking about Maldives. However, from our point of view, there are two aspects that definitely need improvement for a 5-star resort. 1 – Communication regarding the all-inclusive offer, especially food There is no food included in the all-inclusive offer between 2:00 pm and 7:00 pm. Yes, snacks are available at Saffron Affair, but the selection is very limited. Yes, food can be ordered at the main pool, but this comes at an additional cost. In the restaurants Phat Chameleon and Souq Oven, the number of dishes included is limited, and depending on how the menu is presented, this information is not clearly communicated. 2 – Check-out Our check-out conditions were communicated at around 6:00 pm for a check-out time of 3:00 am. This is quite unreasonable, as the information was provided so late that it was impossible to plan anything more convenient. In my case, I would have preferred to leave the hotel on the same day the information was communicated and stay at another hotel near the international airport. Despite these points, I would like to emphasize that my wife and I spent a wonderful time at the resort and would be very happy to return. We would especially like to thank the restaurant team at Phat Chameleon. We truly appreciated this restaurant. Special thanks to Naafiu, Nawaz, and another colleague whose name I unfortunately forgot (Waz…).

Excellent

トリップアドバイザーの評価 5.0/5

Lan G トリップアドバイザー認証口コミ

We had a great experience at Pullman. The service and ocean view are great, and also have Chinese service. Iris service is great and very helpful.

Perfect christmas

トリップアドバイザーの評価 5.0/5

Tom H トリップアドバイザー認証口コミ

Wonderful experience all around, all the staff are wonderful too. Food and drink, accommodation, facilities, all perfect. Thiloma always made sure our champagne glasses were full! Thank you

Amazing honeymoon destination

トリップアドバイザーの評価 5.0/5

Syed A トリップアドバイザー認証口コミ

Our honeymoon stay at Pullman Maldives resort was amazing. We stayed at ocean sunset water villa and ocean suite, both well decorated and big pools which we liked. Was able to snorkel from both villas but it was better experience on the sunset side. Food is good, melange had great options on their buffet. We tried souq oven too but preferred melange. Staff were all so helpful and kind, they really made our stay extra special. A special thank you to Miraz, front of house staff who really looked after us and made sure we had a beautiful honeymoon. Thanks, Syed & Nayema

Dear U5873GPsyeda, Thank you so much for your wonderful review! We are thrilled to know that you loved your stay and had an amazing honeymoon at our little piece of paradise. Miraz and other team members will be delighted to hear your kind words about their kindness and helpfulness. It’s great to that our food, accommodation, beach, and other facilities contributed to your memorable honeymoon. We can’t wait to welcome you back for another brilliant stay at Pullman Maldives! Warm regards, Assaad Moussa Front Office & Lifestyle Manager

との提携 TripAdvisor

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