马尔代夫马穆塔铂尔曼全包度假酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,028 评论

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Gaafu Alifu Atoll, 20219 MAAMUTAA ISLAND, 马尔代夫

描述

酒店其他优惠

  • 从马累维拉纳国际机场出发的国内交通可优惠 50%。

  • 全包式海滩度假村提供丰富的活动和不限量美食。

  • 可轻松前往南部环礁的一些首选生态潜水点。

  • 拥有水下卧室、套房和水上别墅以及其他富有特色的海滩别墅

  • 四卧海洋泳池度假房最多可入住 10 位客人，是理想的度假胜地。

我们的客房

套房

海景泳池套房

  • 3 个人最多
  • 185 m² / 1991 sq ft
  • 床上用品 1 x 特大床
  • 景色: 拥有海景

酒店位置

马尔代夫马穆塔铂尔曼全包度假酒店

Gaafu Alifu Atoll
20219 MAAMUTAA ISLAND
马尔代夫

GPS:0.847116, 73.4077

电话

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,028 评论

TripAdvisor 评级  4.9/5  1,972 评论

卓越奖 2024

Our stay at Pullman Maldives Maamutaa was nothing short of unforgettable.

Tripadvisor 评级 5.0/5

Go45201508088 经 TripAdvisor 认证的评论

From the moment we landed at the airport, the experience felt seamless. The staff were there waiting to guide us through to our next flight, then onto the boat and finally across the water to the most stunning island. Everything was effortless and so well organised, which was such a relief after a big travel day. When we arrived on the island, we were taken straight onto a buggy and given a tour of the beautiful resort and facilities. There was no formal check-in at all, which was awesome! Instead, we were taken straight to our sunset ocean villa. The staff took the time to walk us through every detail of the villa, and they even decorated the bed for my fiancé’s birthday, which was such a thoughtful and special touch. The warmth and friendliness of every staff member truly stood out throughout our stay. We loved trying all the different restaurants, and the wine list was exceptional. Every meal felt like an experience, especially with the amazing chef Krishna. We also loved the DJ at the bar. He even mixed in my Maldives playlist, which absolutely made my day. The sunset ocean villa is absolutely worth the upgrade. Waking up each morning and stepping straight into the ocean was magical. We snorkelled with turtles, fish, and manta rays right outside our villa. Sunset swims and night swims were a highlight, and the ocean temperature was perfect at all hours. Leaving was emotional. I genuinely cried when we departed because I did not want to leave. It was just my partner and I on this trip, but there were also families with children who were clearly loving island life just as much. If you are considering the Maldives, I cannot recommend Pullman Maldives Maamutaa highly enough. It is a truly special place that stays with you long after you leave. We will be back!

LOCATION: ✅ SERVICES: ❌

Tripadvisor 评级 1.0/5

Saniya S 经 TripAdvisor 认证的评论

We had a stay of 5 nights in this resort. The location, the natural beauty is just unbeatable. The rooms are pretty good and comfy, but when it comes to services provided by the resort, it just screws up there. Waiting for a mere buggy services is all about 20-25 minutes or more. And the worst part is there is no kind of apologetic gesture for the discomforts caused to the guests. There is only one major restaurant that too is not capable of providing a fulfilling spread specially to Indian guests. The bars has only drinks and no kind of refreshments to offer if the guest arrive after lunch time, as we did. We had to go for in-villa dining, despite setting in with an all -inclusive package. The restaurant staff does try to serve you well. The food for Indians is not at all enjoyable but limited. And in fact , the items in the buffet do not even gets refilled without asking, these things are so much avoidable. Overall, the location is holding a far better value than the services provided.

Birthday was just wright at pullman

Tripadvisor 评级 5.0/5

H7222 经 TripAdvisor 认证的评论

This place takes forever to get too. 4 airport 2 golf buggy and a speed boat 23 hours later we have arrived.. But the welcome and friendly staff that fresh smell in the air was so worth it... Check in friendly cheeky and fun.. Ride to our over the water villas on point.. that omg when you walk in the 23 hour journey is now forgot... the first look out side as you open the door as the sun is almost set was awesome.. next morning as you awake to the clear blue ocean it will take your breath away a quick call to the front desk and a golf cart is at your door ready to take you for breakfast... food selection was incredible staff so so helpful... a fabulous tour around the island was informative and helped alot ... this resort has everything you would ever want for a holiday. It was a beautiful surprise for my birthday from my hubby and it had been on my bucket list for 28 years. We slept very well we swam off the from our deck with the odd shark, Rays awesome coloured fish and very cute turtles, even going under our villa to look up at our glass floor we float off the sleep looking at with the wonderful sea life below .. Food was superb. Staff so amazing, wines delicious, accommodation on point and the professional photographer was brilliant.. now I want to go back before one of us kicks that bucked. The only thing I'd warn travellers about is getting there and going home, we travelled from Perth WA.. all i can say be very calm and patient its worth the waiting at airports, the people are just so nice..

Dear H7222, Greetings! Wow — thank you for such an incredible and joyful review! While the journey to our island can indeed be long, we are absolutely thrilled to know that the warm welcome, friendly faces, and that first breathtaking view from your Water Villa made every hour worthwhile. It’s wonderful to hear how special your birthday celebration was and that Pullman Maldives could be part of a moment that had been on your bucket list for so many years. From swimming with sharks, rays, turtles, and vibrant marine life to drifting off to sleep above the ocean, your experience sounds truly magical. Your kind words about our team, dining, wines, accommodation, island tour, and photography mean the world to us. Most of all, knowing that you felt cared for and happy throughout your stay is the greatest reward for our team. We would be absolutely delighted to welcome you back again — hopefully much sooner than later — for another unforgettable escape to your slice of paradise Regards Vikas Mishra Assistant Front Office Manager

Exceptional Marine Life & Heartfelt Moments, but Service Speed Lags

Tripadvisor 评级 4.0/5

Liverpool_FC82 经 TripAdvisor 认证的评论

My wife and I recently spent 10 nights in overwater villa at the Pullman Maldives for our babymoon. Having stayed at many 5-star resorts in the past, we have a high standard for service. While there were moments of pure magic, they were occasionally dampened by significant service delays. The Highlights • A Special Gender Reveal: The resort organized a baby gender reveal for us, which made us so incredibly happy. It was a beautiful, personalized touch that we will cherish forever. • The Marine Life & Dive Centre: The house reef is spectacular and truly top-tier. The guys at the Dive Centre are really good—they were absolutely amazing during our sunset cruise and made it a daily highlight for us. • The Staff: The team members are amazing. They are friendly, welcoming, and clearly go out of their way to make guests feel celebrated. Special thanks to: • Mika: The most caring person. • Elias: No matter what happened, he never failed to ensure our requests were handled with a prompt response. • Asaad: Special thank you for addressing our issues during the first couple of days. • Failag: Regardless of the situation, he always had a smile. • Nazeer: What a manager! He is always there for you if you need anything. • Nauaz: Always smiling and welcoming. • Ani: It was always a pleasure to see her. • Kaisun: A bartender who makes sure you have the best drink. • Zaidar: Smiling and a pleasure to see. • Sukumar: Top level of 5-star service. Where the Experience Fell Short As this is a 5-star resort, we expected a certain level of efficiency that wasn't always met: • The Buggy Wait: This was our biggest frustration. We often waited 30 minutes to an hour for a buggy. In our experience at other luxury resorts, a 5-minute wait is the standard. This was especially difficult for my pregnant wife. • Slow Service: We frequently waited up to an hour just for a drink. These delays are not 5-star—or even 4-star—quality. • Service at Souq Oven: Some staff at Souq Oven really need to be more proactive in checking if guests require food or assistance. Many times, I had to physically stand up and go to them to ask for food, even though they were standing around and not busy. Conclusion Will I be visiting the resort again? Definitely. The natural beauty, the wonderful staff (especially those mentioned above), and the way they handled our gender reveal make it a special place. However, the service speed and buggy coordination desperately need improvement to truly live up to the 5-star name.

Dear Natheer, Greetings! Thank you for taking the time to share such a detailed and thoughtful review of your recent 10-night babymoon with us at Pullman Maldives. We truly appreciate your honesty and are grateful that you chose our island to celebrate such a special and meaningful chapter of your lives. We are absolutely delighted to know that the gender reveal experience brought you so much joy. Creating personalized, heartfelt moments for our guests is something we take great pride in, and it means a great deal to us that this memory will be one you cherish forever. We are also pleased that you enjoyed the exceptional marine life, our house reef, and the experiences with the Dive Centre team—your kind words will certainly be shared with them. It is especially rewarding to read your appreciation for our team members. Your generous recognition of Mika, Ilyaas, Asaad, Failag, Nazeer, Nauaz, Ani, Kaisun, Zaidar, and Sukumar truly reflects the passion and dedication they bring to their roles. We will ensure each of them is personally acknowledged for contributing to your stay. At the same time, we sincerely regret that aspects of your experience did not consistently meet the high standards you rightly expect from a 5-star resort. Please accept our heartfelt apologies for the extended buggy waiting times, particularly given your wife’s pregnancy. We fully understand how uncomfortable and frustrating this must have been. Likewise, the service delays for beverages and the lack of proactivity experienced at Souq Oven are concerns we take very seriously. Your feedback has been shared in detail with our leadership and operational teams. We are actively reviewing our buggy coordination, service response times, and restaurant service standards to ensure greater efficiency, attentiveness, and consistency across the resort. Your comments provide valuable insight and help us improve where it matters most. We are truly grateful for your kind reassurance that you would choose to return, and we hope that when we have the pleasure of welcoming you back, we can deliver the seamless, refined experience that fully reflects the Pullman Maldives promise. Wishing you both all the very best as you prepare to welcome your little one, and we sincerely hope to welcome your growing family back to our slice of paradise in the future. Regards Vikas Mishra Assistant Front Office Manager

Great resort with two areas for improvement – would still come back

Tripadvisor 评级 4.0/5

Guillaume B 经 TripAdvisor 认证的评论

My wife and I stayed at the resort for 13 nights for our honeymoon. We had a wonderful time at the resort. There is there everything you can dream of when thinking about Maldives. However, from our point of view, there are two aspects that definitely need improvement for a 5-star resort. 1 – Communication regarding the all-inclusive offer, especially food There is no food included in the all-inclusive offer between 2:00 pm and 7:00 pm. Yes, snacks are available at Saffron Affair, but the selection is very limited. Yes, food can be ordered at the main pool, but this comes at an additional cost. In the restaurants Phat Chameleon and Souq Oven, the number of dishes included is limited, and depending on how the menu is presented, this information is not clearly communicated. 2 – Check-out Our check-out conditions were communicated at around 6:00 pm for a check-out time of 3:00 am. This is quite unreasonable, as the information was provided so late that it was impossible to plan anything more convenient. In my case, I would have preferred to leave the hotel on the same day the information was communicated and stay at another hotel near the international airport. Despite these points, I would like to emphasize that my wife and I spent a wonderful time at the resort and would be very happy to return. We would especially like to thank the restaurant team at Phat Chameleon. We truly appreciated this restaurant. Special thanks to Naafiu, Nawaz, and another colleague whose name I unfortunately forgot (Waz…).

Dear Mr. Bernard, Greetings! Thank you very much for taking the time to share your feedback with us. Please be assured that your comments have been well acknowledged and shared with our senior management team for a thorough review. We take all guest feedback very seriously, as it helps us identify areas for improvement and ensure we consistently meet the high standards we strive to uphold. The relevant teams will carefully evaluate the points raised, and necessary actions and corrective measures will be implemented accordingly to enhance our overall guest experience. Your kind words about Naafiu, Nawaz and our other colleague from the restaurant truly mean a lot to us. We truly appreciate your valuable input and thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even more seamless and memorable stay Regards Vikas Mishra Assistant Front Office Manager

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其他网络用户评价我们的酒店

  • 279 评论 8.4/10 位置
  • 423 评论 8.8/10 房间
  • 762 评论 8.1/10 服务
  • 10 评论 5.8/10 上网
  • 201 评论 8.2/10 沙滩
  • 98 评论 6.5/10 清洁度
  • 16 评论 6.3/10 早餐

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