马尔代夫马穆塔铂尔曼全包度假酒店 5 星

Dear KarimaE8939DD, Greetings! Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you enjoyed your massage experience with Rahul and found it relaxing and professional. Your kind recommendation means a lot to us, and we will be sure to share your appreciation with Rahul, who will be thrilled to hear it. We truly look forward to welcoming you back for another relaxing and memorable experience with us. Regards Guest Experience Team

Dear farise563, Greetings! Thank you very much for sharing such wonderful feedback with us. We are truly delighted to know that you found Pullman Maamutaa to be the most amazing place you have ever visited. It is heartening to hear that our team made you feel so welcome and that you enjoyed the food during your stay. Your special mention of Mr. Asif is greatly appreciated—his kindness, helpfulness, and dedication to ensuring everything was perfectly arranged even before your arrival truly reflect our commitment to personalized service. We will be sure to share your kind words with him. Thank you once again for your generous appreciation. We sincerely look forward to welcoming you back for another unforgettable experience with us. Regards Guest Experience Team

Dear tzvetet, Greetings! Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that your experience at Restaurant Mélange at Pullman Maamutaa Resort was perfect. Your special mention of Mrs. Thiloma is truly appreciated. Her kindness, warm hospitality, and welcoming smile reflect the genuine service we strive to provide, and your compliments will be shared with her with great pride. Thank you once again for your kind words. We look forward to welcoming you back to Pullman Maamutaa Resort for another exceptional dining and holiday experience. Regards Guest Experience Team

Dear peterw314, Greetings! Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We truly appreciate your candid feedback and the opportunity to understand your experience in depth. We are delighted to know that you enjoyed some of the highlights of the resort, particularly the excellent snorkeling, abundant marine life, beautifully established gardens, and our sporting facilities. It is especially rewarding to hear that our house reef stood out positively among the many Maldivian resorts you have experienced over the years. At the same time, we sincerely regret that several aspects of your stay did not fully meet your expectations. Your comments regarding the arrival experience, dining quality and availability, island transportation, service consistency, and perceptions of our all-inclusive offering have been carefully noted. We fully understand how these elements can significantly impact the overall holiday experience, particularly for seasoned Maldives travelers such as yourself. Please be assured that your feedback has been shared with our management and relevant department heads. We are continuously reviewing our operational processes, including restaurant reservations, service efficiency, transportation logistics, and guest communication, to ensure improvements are made where needed. Your observations are invaluable in helping us refine our offerings and better align expectations with the experience delivered. We truly appreciate your balanced perspective and the time you took to compare your experience with other resorts you have visited. While we regret that we did not exceed your expectations on this occasion, we are grateful for your recognition of our natural environment and snorkeling experience, which remain key highlights of Pullman Maldives. Thank you once again for your honesty and for choosing to stay with us. We hope that, should your travels bring you back to the Maldives in the future, you may consider giving us another opportunity to provide you with an improved and more seamless experience. Regards Guest Experience Team

Dear Patrice G, Greetings! Thank you for sharing such a beautiful description of your experience. We are truly delighted to know that you found Pullman to be a hidden paradise, offering serenity and the accommodation of your dreams. Your kind words about our team mean a great deal to us. It is especially rewarding to see Thiloma and Kasim mentioned for their warm, friendly, and welcoming service. We will be sure to share your appreciation with them and the entire team. We sincerely look forward to welcoming you back for another peaceful and memorable stay with us. Warm regards, Guest Experience Team