마마 쉘터 파리 이스트 2성

고객 평점 (ALL 평가) 4.2/5 1,790 리뷰

마마 쉘터 파리 이스트 - Image 1
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호텔 추가 정보

  • 역사 깊은 마마, 최초로 오픈

  • 밝고 컬러풀한 디자인

  • 아늑한 옥상

  • 1층 피자니아

  • 스튜디오 3개(회의실) 이용 가능

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호텔 위치

마마 쉘터 파리 이스트

109 Rue De Bagnolet
75020 파리
프랑스

GPS:48.859735, 2.402793

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,790 리뷰

TripAdvisor 평가  4.0/5  2,426 리뷰

Great customer service and a spectacular hotel experience in Paris

트립어드바이저 평점 5.0/5

kajelks TripAdvisor 인증 리뷰

Hello! Wow, thank you so much for the kind words! We’re so happy to hear that your experience at Mama Shelter Paris East was exceptional, and we’ll be sure to pass along your special shout-out to Laëtitia! We’re also glad to hear you enjoyed the comfy beds and the breakfast – we know how important it is to start the day right, especially after a long flight. It’s fantastic to have you as part of the Mama family, and we can’t wait to welcome you back for your next visit to Paris! Thanks again for sharing your experience. Until next time! ✨💫 MAMA LOVES YOU

Style over substance

트립어드바이저 평점 2.0/5

Alice I TripAdvisor 인증 리뷰

Hello, Thank you for taking the time to share your feedback, and we’re truly sorry to hear that your recent stay was disappointing, especially for a special occasion. We understand your frustration, and it’s clear we missed the mark on several aspects of your experience. We take your comments about the check-in process, breakfast service, and room conditions seriously. A long wait at check-in and the issues with breakfast, such as the lack of tables, bowls, and spoons, are absolutely not the standard we aim to provide, and we’ll be looking into these areas to ensure they’re addressed. We understand how important it is for everything to run smoothly, especially during busy times. We also appreciate your feedback about the roof bar and room, and we’ll make sure to investigate these issues. The broken light and the lack of certain amenities are certainly not acceptable, and we will take steps to fix these problems immediately. It’s great to hear that you enjoyed the local area—Gambetta and Alexandre Dumas have some fantastic spots to explore, and we’re glad that was a highlight of your trip. Thank you again for your detailed feedback. We hope you’ll give us another chance to show you the true Mama experience during your next visit. We’re committed to making improvements and ensuring your next stay is much more enjoyable. MAMA LOVES YOU

Great hotel for exploring Paris.

트립어드바이저 평점 5.0/5

LorxGriff TripAdvisor 인증 리뷰

Hello LorxGriff, Thank you so much for the wonderful feedback! 😊 We're thrilled to hear that you had such a great time staying with us and that the staff, breakfast, and rooms made your trip to Paris even better! We also appreciate the tip about the bar – it can definitely get lively on the weekends, but we're glad the rooms offer a peaceful escape once you're ready to rest. We’ll make sure to pass your comments on to our team. Thanks again for the recommendation, and we hope to welcome you back next time you’re in Paris! 🍸✨ MAMA LOVES YOU

Very sad breakfast experience

트립어드바이저 평점 2.0/5

P2661SHsamw Friends getaway - TripAdvisor 인증 리뷰

Hello! Thanks for taking the time to share your feedback, even though it wasn’t the experience you expected. We’re really sorry your breakfast didn’t meet the high standards you’ve come to enjoy with us. We totally understand your frustration, especially after many visits. The issues with the food, dirty tables, and the wait for service are definitely not up to our usual standards, and we’re addressing them right away to make sure it doesn’t happen again. We really hope you’ll give us another chance to show you the true Mama experience next time. Again, we’re sorry for the disappointing experience, and we appreciate you bringing it to our attention. Looking forward to welcoming you back soon, MAMA LOVES YOU

Ignored after being wrongly overcharged. Still no refund.

트립어드바이저 평점 1.0/5

TonyFarhadMussonCoop TripAdvisor 인증 리뷰

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그 외 웹 사용자 평가 등급

  • 425 리뷰 7.2/10 위치
  • 1,121 리뷰 5.8/10 객실
  • 1,211 리뷰 7.7/10 서비스
  • 13 리뷰 6.9/10 인터넷 가격
  • 675 리뷰 7.7/10 레스토랑
  • 592 리뷰 9/10 분위기
  • 567 리뷰 8.9/10 조식
  • 559 리뷰 6.1/10 안락함

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