Стильный ресторан и уютная терраса.
Все для диджеев
Конференц-залы, которые можно использовать в закрытом режиме
Mama Shelter Лион
13 Rue Domer
Доступ и транспорт
Доступ: 5 km / 3.11 mi 30 min walk / 15 min drive
Шатл по расписанию
Регистрация заезда с - Регистрация выезда до
- Отель, оборудованный для доступа на инвалидных креслах
- Помещения для деловых встреч
Отзывы наших гостей
Отзывы наших гостей
Реальные отзывы гостей, которые останавливались в нашем отелеУзнать больше
High quality in the right places, at a very good price
Примечание: Tripadvisor 5.0/5
JT14 Реальные отзывы TripAdvisor
You will know from the other reviews that this is a hotel which is aimed at a young/party demographic. I fairness, there was a pretty wide range of ages staying but it definitely attracts and suits a younger crowd. We paid about Eur170 for a twin room, breakfast and parking on a Saturday night. It was less than half what we would have paid at the upscale Accor properties in the city centre (M Gallery, Sofitel). What impressed me most is that 'money is spent' on all the right things. The quality of the breakfast was fantastic (fresh juicing machine, eggs to order, and all the branded items were to quality ones). The bed linens were very comfortable and felt high-end. Food in the restaurant was very good and so on. What else impressed: - the staff were charming and fun. Great team - the wifi is off the scale (500mbps) - it was 35c in Lyon and the air-conditioning was 'US powerful'. Rarely the case in France. - I liked the minimal, bare concrete decor. It will age well. To improve/consider: - the rooms are tiny. This isn't somewhere to spend time in your room. - by packing in the rooms to achieve a certain pricing possibility, there doesn't seem to have been much space left over for anything else. Lots of dirty linen stored in hallways, no gym, nowhere to lounge (other than sitting at a table in the dining room) - we wanted to be in the 7e for my son's university, but the location isn't central for sightseeing. No more than 10 mins walk off, but not central. - the car park is a nightmare to navigate. I rented an estate car and had to be very very careful. I would stay at a Mama Shelter again. Better than Marriott's new Moxy brand (which looks like a brothel version of a Premier Inn), and I find Ws to be a bit irritating (and way more expensive). Great concept if this fits your need and mood.
Material stolen in our room by house personell without hotel reaction !!
Примечание: Tripadvisor 1.0/5
KoenPublima Реальные отзывы TripAdvisor
Private material was stolen in our room !! Reaction from the hotel : sorry, but we don't take responsability . You should have warned us when there is private material in your room. Can you imagine ?
We are saddened to read your feedback, which does not accurately reflect the situation. Indeed, during the cleaning of your room throughout your stay, our housekeeping staff followed our standard internal cleaning and hygiene procedures, including changing the pillowcases. Unfortunately, the original hotel pillowcases had been replaced by your personal ones, and both designs bore a strong resemblance. Consequently, your linens were sent to our laundry partner along with the hotel's linens for cleaning. As soon as we were made aware of the situation, we promptly notified our supplier to differentiate your linens from the hotel's. Unfortunately, due to the striking similarities with your pillowcases, the search is still ongoing as of today. We will uphold our promise to keep you informed as soon as they are identified and can be returned. We thank you for your understanding.
Great decor, friendly staff with vegan dishes soon.
Примечание: Tripadvisor 5.0/5
Videojock Friends getaway - Реальные отзывы TripAdvisor
Booked this hotel as a quick stopover on a train journey to Barcelona. It’s a 10 min taxi ride from the station and even on a Sunday night the restaurant had a good vibe to it with live music playing. I am a vegan 🌱 and whilst there was nothing on the menu for me, after negotiation the chef managed to conjure up a delightful three course meal which I could enjoy along with my 3 friends. I spoke to the delightful manager or ‘mama’ as she introduced herself, in the morning. She used to manage the restaurant and said that they would now be putting vegan dishes on the menu as the kitchen already has all the ingredients anyway. It would be great if this was repeated across the Mama Shelter chain. The rooms were small but functional. Beds are comfortable and good to see them taking the lead with a shampoo, body wash, soap bar in cardboard packaging. I’ve heard the chain will hopefully go plastic free soon. To be sustainable they need to raise the profile of plant based food also. The TV system was great with loads of free movies 🎥 🍿 available to watch in different languages.
Dear Videojock, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. Regarding the restaurant I will share your feedback with our kitchen team ! We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You!
Good hotel with cool restaurant and bar
Примечание: Tripadvisor 4.0/5
JerseyToad Couples - Реальные отзывы TripAdvisor
Very much enjoyed our stay here - nice hotel, bar, restaurant and breakfast was good. The location is not central but it is in an area that has good bars, restaurants and is a very quick journey to the hotel dieu.
Dear JerseyToad, Thank you very much for this rating and the nice feedback. I'm happy that you enjoyed Mama’s ambiance. We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You !
Not suited for international business travelers
Примечание: Tripadvisor 1.0/5
Charlotte T Деловые путешественники - Реальные отзывы TripAdvisor
Hello, I need to share that sadly MamaShelter in not suited for internal business travelers. The hotel has no travel plug-adaptors to lend, the staff sends you off for a 30 minute walk ride to go buy one, and when I returned, i actually saw in one of the hotel "items to sell list" that they actually sell these right at the reception desk... Which means the staff is not even trained to support such requests. When I gave them feedback, they barely apologize too. I will not chose this hotel next time I come for work in Lyon.
Hello Charlotte, Avant toute chose, je souhaite vous remercier d’avoir pris le temps de nous faire part de vos retours qui sont aujourd’hui particulièrement importants afin d’améliorer la qualité de service que nous souhaitons offrir à nos clients . Je suis navrée de voir que nous n’avons pas su répondre de la manière la plus appropriée à votre demande , il y a eu en effet une incompréhension menant à un quiproquo quant à votre demande de chargeur . Nous ne souhaitons naturellement pas que vous restiez sur une note négative , c’est la raison pour laquelle je me permets de vous faire parvenir mes coordonnées , je vous invite à me contacter directement pour votre prochain séjour , je serais heureuse de vous recevoir personnellement . Je vous souhaite un bel été , A tout bientôt , Sandrine firstname.lastname@example.org
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