Mama Shelter Los Angeles Hollywood 4 星

Tripadvisor 评级 4.0/5 868 评论

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Mama Shelter Los Angeles Hollywood - Image 1
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6500 Selma Ave, 90028 洛杉矶, 美国

描述

酒店其他优惠

  • 充满设计感的客房

  • 迷人的屋顶，可欣赏好莱坞山的 360 度美景

  • 地理位置优越，靠近好莱坞星光大道

  • 手工和健康美食

  • 周末提供早午餐和 DJ 表演

我们的客房

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酒店位置

Mama Shelter Los Angeles Hollywood

6500 Selma Ave
90028 洛杉矶
美国

GPS:34.099483, -118.331991

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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TripAdvisor 评级  4.0/5  868 评论

Modern but antiquated I cannot give this hotel a 4. The service was great but the restaurant seats and floor are dirty

Tripadvisor 评级 3.0/5

Trip55106286642 家庭住宿 - 经 TripAdvisor 认证的评论

The service was great at the rooftop and inside restaurant. Restroom and room was clean. However, the restaurant seats need restoration. They are dirty as well as the floor. The entrance rug was disgustingly dirty. I believe it has not been lifted up in months.

Thank you for taking the time to share your feedback about your stay at Mama Shelter Hollywood. We are sorry to hear that your recent stay with us did not meet your expectations. We work hard to provide a fun and clean and welcoming environment and we apologize that was not your experience. We take all feedback seriously and appreciate you bringing this to our attention. Thank you for choosing Mama Hollywood.

Fantastic Weekend Stay at Mama Shelter

Tripadvisor 评级 5.0/5

Natalia I 经 TripAdvisor 认证的评论

I stayed at Mama Shelter for a weekend networking event, and it was a fantastic experience. The atmosphere was welcoming, and the staff were incredibly friendly and attentive. I’d like to give a special thanks to Silvia, the housekeeping manager, who went above and beyond to assist me with my room requests. Her excellent service made my stay even more enjoyable. Highly recommend this hotel for both business and leisure!

Hello Natalia, Thank you for taking the time to write us your feedback. We are thrilled to hear you enjoyed your visit with us. Thank you for recognizing the hard work of our team members. We hope welcome you back next time you're in Hollywood. Mama loves you!

Blood on blankets not cleaned

Tripadvisor 评级 2.0/5

Kaylie F 经 TripAdvisor 认证的评论

So first off, The bathrooms did not have body wash, shampoo or conditioner. Also tell me why THERE WAS BLOOD ON THE COMFORTER AND PILLOWS! It’s like all someone did was remake the bed and not wash it. I then asked for a new set and they came 30 min later at 12. Then gave wrong blankets. Would not stay there again

Hello, Thank you for taking the time to leave us a review. We apologize that your stay at MAMA did not live up to your expectations. Your feedback is highly appreciated, and we would love it if you choose to give us another chance to improve and provide you with a more pleasant experience. Mama loves you.

HORRIBLE! ROOMS VIBRATE WITH HOUSE MUSIC PAST 2AM!

Tripadvisor 评级 1.0/5

Christie S 经 TripAdvisor 认证的评论

DO NOT STAY!! THE WALLS VIBRATE WITH BASE AND CONSTANT HOUSE MUSIC UNTIL 2AM!!! This really is a large rooftop nightclub that happens to have 3 floors of rooms directly below. We were on the 4th floor and we might as well have been on the rooftop. There is NO BUFFER to the noise. They actually have ear plugs at the front desk. This is false advertising because the listing does not make it clear that you are actually directly below a nightclub that will go loud until 2AM. I had my noise reduction headphones on plus white noise music pumped through when I was trying to sleep and I could still hear everything through them. This is very misleading. If you are there to party at this hotel, then it might be for you. Otherwise, not only will you be dealing with the night club, you will also have folks drunk and loud shouting through the halls well past 2am too.

Hello, We thank you for taking the time to leave us a review. We are sorry to hear you had a bad experience during your stay. Mama strives to provide a fun and exciting environment to all of our guests and we regret this was not the case with you. Thank you for choosing Mama Hollywood.

Great Location

Tripadvisor 评级 3.0/5

AlexJ262 Solo travel - 经 TripAdvisor 认证的评论

I stayed here for 2 nights this week. The location is great- one block from Hollywood Boulevard so ideal for sightseeing and visiting bars/ restaurants. Check in wasn't great- very slow and the lady on the front desk was very unfriendly. No acknowledgement of ALL status. There are only 2 elevators, both of which are very slow and there were often long waits. My 2nd floor room was very clean and spacious. The bed was really comfortable, the linen was particularly nice. The ensuite was modern and functional. Housekeeping was a bit lacklustre - on the first night there was no shampoo or conditioner, on the second night, no toiletries whatsoever. The decor wasn't to my taste but it's certainly quirky. There's no coffee maker available, nor anywhere to get one except in the restaurant. The downstairs bar was pleasant although it doesn't on Monday or Tuesday nights. The rooftop is a lovely space with good views and friendly service. It would be nice to have at least one of the bars open later on weekdays. However, the cost for food/ drinks is extremely high even for Hollywood and they add a service charge as well as a health fee (what even is that?) which was also added to the room rate as a tax. All in all, my stay was OK but I don't think I'd return or visit another Mama Shelter based on this experience.

Hi Alex, Mama thanks you for taking the time to leave us your review. We are sorry to hear your experience with us was not up to your expectations. We try to provide all of our visitors with a unique experience and great costumer service. We take all feedback seriously and we appreciate you bringing this to our attention. We hope that you choose to stay with us again in the future so we may deliver a more positive experience.

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其他网络用户评价我们的酒店

  • 229 评论 8/10 位置
  • 391 评论 7.6/10 房间
  • 403 评论 8.1/10 服务
  • 252 评论 8/10 氛围
  • 216 评论 5/10 舒适度
  • 196 评论 7.5/10 食物
  • 148 评论 7.7/10 酒吧和饮品
  • 132 评论 8.2/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。