Mama Shelter Los Angeles Hollywood 4 星

Tripadvisor 评级 4.0/5 864 评论

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描述

酒店其他优惠

  • 充满设计感的客房

  • 迷人的屋顶,可欣赏好莱坞山的 360 度美景

  • 地理位置优越,靠近好莱坞星光大道

  • 手工和健康美食

  • 周末提供早午餐和 DJ 表演

我们的客房

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酒店位置

Mama Shelter Los Angeles Hollywood

6500 Selma Ave
90028 洛杉矶
美国

GPS:34.099483, -118.331991

抵达和交通

酒店服务

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酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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TripAdvisor 评级  4.0/5  864 评论

HORRIBLE! ROOMS VIBRATE WITH HOUSE MUSIC PAST 2AM!

Tripadvisor 评级 1.0/5

Christie S 经 TripAdvisor 认证的评论

DO NOT STAY!! THE WALLS VIBRATE WITH BASE AND CONSTANT HOUSE MUSIC UNTIL 2AM!!! This really is a large rooftop nightclub that happens to have 3 floors of rooms directly below. We were on the 4th floor and we might as well have been on the rooftop. There is NO BUFFER to the noise. They actually have ear plugs at the front desk. This is false advertising because the listing does not make it clear that you are actually directly below a nightclub that will go loud until 2AM. I had my noise reduction headphones on plus white noise music pumped through when I was trying to sleep and I could still hear everything through them. This is very misleading. If you are there to party at this hotel, then it might be for you. Otherwise, not only will you be dealing with the night club, you will also have folks drunk and loud shouting through the halls well past 2am too.

Great Location

Tripadvisor 评级 3.0/5

AlexJ262 Solo travel - 经 TripAdvisor 认证的评论

I stayed here for 2 nights this week. The location is great- one block from Hollywood Boulevard so ideal for sightseeing and visiting bars/ restaurants. Check in wasn't great- very slow and the lady on the front desk was very unfriendly. No acknowledgement of ALL status. There are only 2 elevators, both of which are very slow and there were often long waits. My 2nd floor room was very clean and spacious. The bed was really comfortable, the linen was particularly nice. The ensuite was modern and functional. Housekeeping was a bit lacklustre - on the first night there was no shampoo or conditioner, on the second night, no toiletries whatsoever. The decor wasn't to my taste but it's certainly quirky. There's no coffee maker available, nor anywhere to get one except in the restaurant. The downstairs bar was pleasant although it doesn't on Monday or Tuesday nights. The rooftop is a lovely space with good views and friendly service. It would be nice to have at least one of the bars open later on weekdays. However, the cost for food/ drinks is extremely high even for Hollywood and they add a service charge as well as a health fee (what even is that?) which was also added to the room rate as a tax. All in all, my stay was OK but I don't think I'd return or visit another Mama Shelter based on this experience.

Hi Alex, Mama thanks you for taking the time to leave us your review. We are sorry to hear your experience with us was not up to your expectations. We try to provide all of our visitors with a unique experience and great costumer service. We take all feedback seriously and we appreciate you bringing this to our attention. We hope that you choose to stay with us again in the future so we may deliver a more positive experience.

Terrible sleep due to rooftop party. Receptionist didn’t care at all

Tripadvisor 评级 2.0/5

Passport33827538392 Couples - 经 TripAdvisor 认证的评论

A rooftop party kept us up until 2am and for some reason the bathroom extractor fan was very loud and wouldn’t shut off… when I told the receptionist in the morning she didn’t care at all, even after noting that my girlfriend is pregnant so we had to sleep in and miss the chance to see a friend.

Mama thanks you for taking the time to give us your feedback. We are sorry to hear your experience with us was not satisfactory. We strive to provide a unique and fun environment to all who visit Mama and we are sorry this was not your case. We aim to give our guests the best service possible and we regret that we did not meet your expectations on this occasion. We hope that despite this event, you will choose to visit us again in the future so we can deliver a more positive experience.

Worst experience ever

Tripadvisor 评级 1.0/5

jack1255552 Couples - 经 TripAdvisor 认证的评论

Send the email to hotel to request quiet room but never got replied. Music play until 2 am. Music is too loud, and bass shakes the room... Water in refrigerator was opened and used... disgusting!! Only provide 1 small tiny soap, no body wash or shampoo? stayed here for 3 nights and they didn't give me new soap after housekeeping? Terrible stay!!

Thank you for taking the time to share your feedback about your stay at Mama Shelter Hollywood. We are sorry to hear that your recent stay with us did not meet your expectations. We strive to provide our guests with a unique and enjoyable experience, and we regret that we fell short in your case. We take all feedback seriously and appreciate you bringing this to our attention. Thank you for choosing Mama Hollywood.

Good location for exploring LA.

Tripadvisor 评级 4.0/5

Watty16 经 TripAdvisor 认证的评论

We booked this hotel for a few nights before our California coastal cruise. It was a great location for us exploring some of the key tourist attractions such as Universal studios, Hollywood boulevard, tour bus pick up point etc . Staff were friendly and helpful. We didn't manage to enjoy the roof bar but seemed popular. Some of the decor was quirky (e.g animation lamps) and some cool things on offer to buy in reception.

Mama thanks you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay with us. We hope we have the pleasure of welcoming you back next time you're in Hollywood. Mama loves you!

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其他网络用户评价我们的酒店

  • 237 评论 8/10 位置
  • 394 评论 7.6/10 房间
  • 415 评论 8/10 服务
  • 262 评论 8/10 氛围
  • 217 评论 5/10 舒适度
  • 204 评论 7.6/10 食物
  • 152 评论 7.5/10 酒吧和饮品
  • 134 评论 8.3/10 清洁度

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