宜必思尚品拉施塔特巴登巴登酒店

客户意见评级 (ALL 评级) 4.5/5 1,448 评论

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在 Schlossplatz 1, 76437 拉施塔特, 德国

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  • 距火车站步行仅需 5 分钟

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  • 毗邻城堡

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  • 最多两名 16 岁以下儿童可免费与父母同住一间客房（含早餐）。

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酒店位置

宜必思尚品拉施塔特巴登巴登酒店

在 Schlossplatz 1
76437 拉施塔特
德国

GPS:48.85902, 8.20764

电话
传真 +49 7222 9347100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

BAR

我们酒吧供应可口的咖啡、酒精或非酒精类饮料以及冷热小吃。您还可以尝试来自世界各地的 50 多种精选威士忌。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,448 评论

TripAdvisor 评级  4.0/5  244 评论

物有所值

客户意见评级 5.0/5

Luna 家庭住宿 - 所有已确认评论

酒店新或者新装修，方便舒适，非常满意

Dear Mr./Ms. Luna, thank you very much for your positive feedback. We are glad that you are satisfied with the hotel facilities and comfort. We look forward to welcoming you back to ibis Styles Rastatt Baden-Baden. Wishing you a pleasant life! Yours sincerely, Claudia Fischer

IBIS Rastatt

Tripadvisor 评级 2.0/5

Saaboholics 经 TripAdvisor 认证的评论

Standard IBIS hotel, nothing special. Good service can be considered a plus, but a big minus is the practically non-functional hotel Internet. If you plan to do anything on your computer or phone using the hotel WiFi network, forget it. There is no option. The bandwidth is cut to 15Mbps and the hotel management does not intend to do anything about it. Web pages do not open, e-mail does not work at all. Do you need working WiFi with Internet access? You have to find another hotel.

Good value hotel in Rastatt

Tripadvisor 评级 5.0/5

DavidJerseyCI 经 TripAdvisor 认证的评论

Easy to find with plenty of parking - public parking free on Saturday evenings and Sundays. Friendly and helpful receptionist at Check-in. Room 101 is on first floor and is a corner room with views over park on front and road beside. Clean and comfortable, equipped with a safe. no tea or coffee but this is complimentary down in loppy area. Large and fresh bathroom with walk in shower. Good quality breakfast with gluten-free bread on request. Have stayed here before and will definitely be staying here again

Dear David Thank you for taking the time to share your positive experience at our hotel in Rastatt! We're delighted to hear that you found us to be a good value, with easy parking availability, especially on Saturday evenings and Sundays. It's fantastic that you had a friendly and helpful reception experience during check-in. We're glad Room 101 with its corner location and views over the park and road met your expectations. We appreciate your feedback on the cleanliness, comfort, and in-room amenities like the safe. We're pleased to know you enjoyed the complimentary tea and coffee in the lobby area, and we'll certainly consider adding these amenities to the rooms in the future. It's great that you found the large and fresh bathroom, equipped with a walk-in shower, to be satisfying. We're also happy to hear that our gluten-free bread option at breakfast was appreciated. Your loyalty as a repeat guest means a lot to us, and we're excited to welcome you back on your next visit to Rastatt. If there's anything specific you'd like us to continue or improve upon, please don't hesitate to let us know. We look forward to providing another memorable stay for you! best regards, Ibis Styles Team

Comfortable

Tripadvisor 评级 4.0/5

Kirsty04 家庭住宿 - 经 TripAdvisor 认证的评论

The rooms were very small but clean and comfortable. Lovely breakfast. Parking was easy and the location was reasonable for eating out in the evening. It was a good stopover hotel for our road-trip holiday but not a destination in and of itself.

Worst customer service experience in 40 years of travel

Tripadvisor 评级 1.0/5

Christoph O Couples - 经 TripAdvisor 认证的评论

Not he customer is king in this hotel, but the General Manager and the Receptionist I arrived late night after 4 hours driving with an online check in made before looking forward to a good night sleep. But it went all different. The receptionist refused to check me in after makijg many mistakes like not informing me about the procedure reason, why despite online check in, I had again to fill in my details, gave me wthe wrong change (24 € to little) when paying. Once I made he receptionist aware, there was no apology but just a comment: „this can happen“. Once the receptionist realized that I was not happy with the service, she told me to leave the hotel and called the police to escort me out. Such a humiliating, frustrating and discrimination I have never experienced in my life after traveling he world and staying in so many hotels. On top, when coming back 2 days later to meet the General Manager, I experienced the devastating attitude since again: no apologies, just accusations, that the guiltily one is me as a customer. If you really have to stay in this hotel, I recommend: 1.) expect no service at all 2.) count carefully the change you receive 3.) don’t say anything, because if you do, the receptionist might not like what you say and will kick you out of the hotel 4.) Look before, what other hotels are in the region so that you are prepared for the unexpected But best is, try to avoid this hotel as long as the current management and employees are still working in this hotel

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其他网络用户评价我们的酒店

  • 498 评论 8.6/10 位置
  • 809 评论 7.2/10 房间
  • 638 评论 9/10 服务
  • 50 评论 3.2/10 上网
  • 501 评论 8.2/10 早餐
  • 383 评论 8.6/10 清洁度
  • 99 评论 5.1/10 食物

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