卡尔斯鲁厄市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 499 评论

卡尔斯鲁厄市诺富特酒店 - Image 1
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卡尔斯鲁厄市诺富特酒店 - Image 3
卡尔斯鲁厄市诺富特酒店 - Image 4
Festplatz 2, 德国, 76137 卡尔斯鲁厄, 德国

描述

酒店其他优惠

  • 位于市中心，地理位置优越

  • 宽敞的会议区

  • 购物区、动物园、艺术和文化区都举步可至

  • 诱人的家庭套餐和家庭房

  • 明亮的房间

我们的客房

酒店位置

卡尔斯鲁厄市诺富特酒店

Festplatz 2, 德国
76137 卡尔斯鲁厄
德国

GPS:49.003601, 8.401146

电话
传真 +49 721 3526100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MAJOLIKA

夏季，还可在露台上享用我们餐厅的多种美食。提供美味的精选菜肴供您选择，满足大大小小的吃货对美食的渴望。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  499 评论

TripAdvisor 评级  4.5/5  1,345 评论

卓越奖 2023

Novotel Karlsruhe City policies for use of Spa are not customer friendly

Tripadvisor 评级 3.0/5

k_rei2017 经 TripAdvisor 认证的评论

Would have given it 5 stars as rooms are good and breakfast buffet is excellent and even has free minibar, but the dogmatic policies and lies with regards to use of the spa is making that underserved as a place to relax. I was feeling too ill to go into the office as planned so wanted to use the sauna to get rid of my cold. It was 12.00 and it was luke warm. In the reception I was told the system turned on automatically at 16.00 and therefore nothing he could do. I asked for the manager and was made to wait for an hour while he was in meetings. I phone med and explained yes it was automatic and it would also require approval from corporate HQ to change that policy. The policy was defended with the cost of electricity a.o. I offered to pay the €1 cost of the electricity required to heat if for an hour (costs are €0.07/kwh today), but this was rejected. I told the manager I would write this review in order for HQ to take notice. At 16.20 I cam back to enjoy the Sauna which by then should have been automatically started by twenty minutes before. It was still not on. I phone reception who said they would send someone to start it, they arrived after 15 minutes and unlocked a door to turn it on manually so clearly the story about it being automatic and therefore difficult to turn on at specific times was a blatant lie! At 16.40 I was told a technician had been called as the staff apparently had not managed to manually turn it on. During the day I also tried to work from my room - I paid extra for premium wifi, but it was as unreliable as the free wifi so had to move to the reception to get...reception. I was given a voucher for a different network to try, but 2 hours later they had still not managed to make their other network available for my laptop. They may claim to be 4 star, but the policies of the hotel are 1 star!

Very good hotel

Tripadvisor 评级 4.0/5

martinpY5963UW 经 TripAdvisor 认证的评论

This Novotel has a great location in central Karlsruhe with easy access to public transport. The facilities were very modern and in good shape. Although, as I would guess, this is primarily a business hotel, it was great for our family. We were given two adjoining rooms with a connecting door, which was just great.

不太愉快的经验

客户意见评级 1.5/5

匿. 家庭住宿 - 所有已确认评论

1）不给水，原因是没有到级别 2）遇到电梯停运，从五楼把行李自己拿下来

Sehr geehrter Herr B., vielen Dank für die Bewertung des Aufenthaltes bei uns im Hotel. Sehr Schade, dass Ihr Aufenthalt nicht Ihre Erwartungen erfüllt hat. Ich bitte Sie dafür ausdrücklich um Verzeihung. Wir würden uns aber freuen, wenn Sie dennoch wieder einmal im Novotel Karlsruhe City zu Gast sein werden und uns die Chance geben, Sie mit den Leistungen besser zu überzeugen. Mit herzlichen Grüßen Ihr Novotel Karlsruhe Team

Good, clean and very central

Tripadvisor 评级 4.0/5

Jacques V 家庭住宿 - 经 TripAdvisor 认证的评论

Nice and clean room. There’s all you need. The bath is a bit old but they are renovating the rooms. We asked for an additional bed for a kid but that was not ready. As we arrived late at night that was a bit unfortunate. They reacted and brought it. Breakfast is good.

Very good business hotel

Tripadvisor 评级 4.0/5

simonsmidt 经 TripAdvisor 认证的评论

Despite the renovation works taking place I was not bothered with it during my one night stay. The (upgraded) room was very nice. Comfortable bed, good shower, big enough bathroom, and the possibility to open the window. Very good buffet breakfast with plenty of choice. Recommendable!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 270 评论 9.5/10 位置
  • 466 评论 8.5/10 房间
  • 326 评论 9/10 服务
  • 13 评论 5.8/10 上网
  • 264 评论 9.2/10 早餐
  • 158 评论 9.6/10 氛围
  • 123 评论 8.1/10 清洁度
  • 74 评论 6.2/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。