Novotel Imagicaa Khopoli 5 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.386 comentários

Garantia do
melhor preço
Novotel Imagicaa Khopoli - Image 1
Novotel Imagicaa Khopoli - Image 2
Novotel Imagicaa Khopoli - Image 3
Novotel Imagicaa Khopoli - Image 4
30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur, 410203 Khopoli, Índia

Descrição

Extras do hotel

  • Localizado num dos parques temáticos mais populares da Índia - Imagicaa

  • Acessível ao lado do Parque Temático Imagicaa e do Parque Aquático Imagicaa.

  • Equipa dedicada de entretenimento e atividades no hotel

  • Um requintado restaurante de alta gastronomia e um bar lounge.

  • Faça parte da história, personagens de desenhos animados no hotel.

As nossas opções de alojamento

Localização do hotel

Novotel Imagicaa Khopoli

30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur
410203 Khopoli
Índia

GPS:18.767, 73.280667

Telefone
Fax +91 2192 712 689

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE SQUARE

O menu do The Square foi criado a partir de uma seleção dos melhores ingredientes que complementam todos os paladares. Para o animar, os nossos especialistas em bebidas de todo o mundo selecionaram os melhores grãos de destilação e maltes de todo o mundo.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  1.386 comentários

Classificação do TripAdvisor  4.4/5  1.910 comentários

Certificado de excelência 2024

Family stay with great food, views, and service

Nota Tripadvisor 5.0/5

Naveen K Avaliação com certificação TripAdvisor

Our family had an excellent stay at Novotel Imagicaa. The buffet dinner and breakfast offered a wide variety of dishes, and the restaurant service was prompt and friendly. For our daughter’s birthday, the staff decorated the room and arranged interconnected rooms for our family, making our stay very comfortable. The hotel features a swimming pool with a separate baby pool, which our child enjoyed a lot. The view from our room was fantastic, with direct views of the Imagicaa rides. The only issue was that the hotel’s phone number was not working, making it difficult to reach them directly; we had to contact Accor global support to resolve our queries. Overall, it was a wonderful family experience with great food, service, pool facilities, and views, and once the contact issue is fixed, it will be an ideal choice for families visiting Imagicaa

NO RESPONSE ON PHONE OR BY EMAIL

Nota Tripadvisor 1.0/5

rak9997 Avaliação com certificação TripAdvisor

The phone number of the hotel is unreachable. Called several times and there was no response . Even try to contact through email but there was no response. It is difficult to contact this hotel for booking a room.

Disappointing Stay at Novotel Imagicaa Khopoli - Below Expectations for Accor Members

Nota Tripadvisor 2.0/5

VidhiD36 Avaliação com certificação TripAdvisor

My partner and I recently stayed at Novotel Imagicaa Khopoli as Accor members, and unfortunately, our experience fell well short of the standards we've come to expect from the Novotel brand. **The Good:** The hotel's location is genuinely spectacular, offering a unique view of the Imagicaa theme park. Watching the rides in action from the property creates an exciting atmosphere, and this remains the highlight of our stay. The check-in process was straightforward and efficient. **The Disappointing Reality:** *Rooms - Claustrophobic and Poorly Maintained:* Our room felt more like a cell than a comfortable retreat. With no balcony access and no windows for ventilation, the space was stuffy and claustrophobic. Cleanliness was subpar, and the room itself was very basic, lacking the comfort one expects from a Novotel property. *Room Service and Amenities - Shockingly Inadequate:* Essential items were missing from our room, including bottled water, slippers, and even towels. The kettle was filthy and unusable, while the hair dryer didn't work at all. These aren't luxury requests but basic hospitality standards that simply weren't met. *Food - Repetitive and Uninspiring:* We opted for the full board meal plan, which proved to be a regrettable decision. The food was disappointingly repetitive, with the same dishes reappearing across different meals under different names. There was minimal variety, and the overall quality didn't justify the meal plan cost. *Service - Indifferent and Unresponsive:* The staff seemed disengaged, with no warm greetings or genuine hospitality. When we raised our concerns with Mr. Kunal and Mr. Jitendra, their response was dismissive, showing little interest in addressing our issues. The checkout process took nearly an hour, adding insult to injury. *False Advertising:* Display boards throughout the hotel advertised various activities, but when we inquired, we were told none were actually happening. This felt misleading and added to our disappointment. *Sleep Disruption:* Loud music blared through the property at 7 AM, abruptly ending any chance of a peaceful morning. This showed complete disregard for guest comfort. **The Accor Member Experience - Non-existent:** Despite informing the staff that we were Accor members, we received no recognition, benefits, or special consideration. Our loyalty to the brand seemed to mean nothing at this property. **Final Verdict:** This was a thoroughly disappointing experience that falls far below Novotel's usual standards. Between the poor room conditions, substandard service, repetitive food, and complete indifference to guest concerns, I cannot recommend this property. The stunning view of Imagicaa simply cannot compensate for such fundamental failures in hospitality. Unless significant improvements are made to service standards, room maintenance, and staff training, I'd suggest looking at alternative accommodations in the area. **Would I return?** No. **Would I recommend?** Only if you're solely interested in the theme park view and have very low expectations for everything else.

Good hotel recommendated for stay

Nota Tripadvisor 5.0/5

Flyer06830199051 Avaliação com certificação TripAdvisor

Good hotel Good service given by mangesh palve and kishore patil clean room Good room amenities courteous staff over all Good hotel recommended for stay

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the service provided by our staff, particularly Mangesh Palve and Kishore Patil. Your kind words inspire us to maintain our high standards of cleanliness and hospitality. Goodbye, Anil Chavan General Manager, Novotel Imagicaa Khopoli

Bien loin des standards Accor pour un hôtel 5 étoiles

Nota Tripadvisor 2.0/5

Tib35 Negócios - Avaliação com certificação TripAdvisor

Cet hôtel est sans doute génial pour une clientèle locale, mais pour un hôtel du groupe Accor, c’est vraiment médiocre, ce n’est pas du tout au niveau d’un vrai hôtel 5 étoiles. Je suis très déçu en raison d’un manque d’hygiène et de propreté global au niveau de cet hôtel: - j’ai été malade toute la nuit après avoir mangé au restaurant le soir - au petit déjeuner, il ne faut pas mettre du beurre à côté d’un grille pain, c’est un basique de la sécurité alimentaire. Le beurre doit toujours rester frais - il y a pleins de serveurs qui ne maîtrisent pas du tout le service… le minimum est d’avoir les mains et les ongles propres - les cuisiniers utilisent leur téléphone portable en cuisine . Il ne faut pas car c’est source de transmission de bactéries, c’est une règle basique pour éviter que les clients tombent malades - la chambre est hyper humide, le sol collant et le jet de la douche à moitié cassée Bref, si vous êtes un client international, évitez cet hôtel

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 416 comentários 8.9/10 Localização
  • 1.282 comentários 7.6/10 Quarto
  • 4.248 comentários 9/10 Serviço
  • 22 comentários 6.6/10 Internet
  • 2.080 comentários 9.1/10 Comida
  • 625 comentários 7.3/10 Limpeza
  • 531 comentários 9.1/10 Pequeno-almoço
  • 64 comentários 9.5/10 Bar

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.