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Mercure Catania Excelsior 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 1 113

hotel certyfikowany ALLSAFE

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Mercure Catania Excelsior
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+ 15 Usługi

O hotelu

  • Located in Catania's financial and commercial center, close to the main attractions

  • Ideal location for business and leisure stays in the shadow of Mount Etna

  • ALLSAFE-certified hotel

  • Restaurant and bar open every day for lunch and dinner

  • Meeting rooms with up to 350 seats. Free fitness center, available 24/7

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Klimatyzacja
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne
  • Kantor wymiany walut (w pobliżu)
  • Portier
  • Concierge
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
Rozrywka
  • Centrum fitness
  • Centrum wellness
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Wypożyczalnia rowerów
Usługi biznesowe
  • Sale konferencyjne: 7
  • Kongresy/konwencje
  • Centrum biznesowe
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Catania Excelsior

Piazza Giovanni Verga 39
95129 catania
włochy

Tel: +390957476111

Faks: (+39)095/7476747

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    VINCENZO BELLINI W 7km / 4 mil

  • Pociągiem

    STAZIONE FS W 5km / 3 mil

Pozycja GPS:37.513431, 15.093618

Nasze pokoje

The decor is based on Mediterranean colors and flock wallpaper, recreating a classic, sophisticated atmosphere.

Nasze restauracje i bary

RISTORANTE LE ZAGARE

Rodzaj serwowanej kuchni: Regionalna

Lemon trees adorn the terrace of the Le Zagare restaurant, which serves regional specialties using the best Sicilian produce. The creative, sophisticated cuisine includes freshly caught fish from local waters.

BAR L'INCONTRO

Beautifully decorated in the colors of the sun and earth, which are reflected in the luxurious wood flooring and the stunning gold-on-black engravings, it is the perfect place to enjoy drinks and snacks, and to hold more informal business meetings.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 7

  • Maks. rozmiar: 253 m²

  • Maks. pojemność: 350 osoby

  • Maks. liczba uczestników bankietu: 220 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Catania Excelsior

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 1 113

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 241

Historyczny hotel w centrum Katanii

Ocena klientów 4.5/5

Rafał Jedna osoba - 10/02/2020 Opinie potwierdzone ALL

Mercure Katania to historyczny hotel znajdujący się około 15 minut spacerem od dworca głównego kolejowego w mieście, na zabytkowe ulice Katanii potrzebujemy około 10 minut spaceru. Hotel ma swój wyjątkowy styl, nawiązujący do historii, ale zdecydowanie najlepszym miejscem jest amerykański bar w hotelu. Można go podziwiać przez dłuższy czas. Mój pokój na czwartym piętrze dysponował balkonem z którego miałem widok na miasto oraz na wulkan Etna. Śniadanie w hotelu zarówno na słono jak i na słodko.

Old Hotel at a Convenient Location

Ocena na stronie TripAdvisor 4.0/5

lvntblt Couples - 20/12/2019 Opinia zatwierdzona w TripAdvisor

Good location, airport and hop on hop off busses stop just in front. Spacious room with old furniture. Body sticking shower curtain, irritating though very clean. Decent breakfast. Old and dirty looking room carpet. Expensive bar and room service. OK lift. Smiling and helpful front desk. Super refrigerator/minibar.

Disappointed

Ocena na stronie TripAdvisor 2.0/5

FleurB26 Business - 14/11/2019 Opinia zatwierdzona w TripAdvisor

Unfortunately the hotel is in desperate need of refurbishing. The staff are very welcoming however on going to the floors and on entering the rooms the carpets are immediately visible to be stained and smelly. The wallpaper in the rooms is peeling off and the the mattress and pillows are so hard that you get up with pain all over, if you manage to sleep at all. We had paid to have a late departure as needed to have somewhere to stay while waiting for some equipment to be delivered yet we left even before the normal check out time as couldn't stand the smell of the carpets in the room. Other than that, staff were pleasant, breakfast was good and sheets and bathroom were clean. Certainly does not fit an Excelsior hotel and also does not suit a Mercure.

Good morning Thank you for your time spent to write review, we will treasure as reported to improve everything. We have already signed a contract with new company for Maintence and Cleaning and we have already a new feeling best regards Francesco Caselli General Manager

A bit disappointing

Ocena na stronie TripAdvisor 4.0/5

francescaycnarf Family - 15/07/2019 Opinia zatwierdzona w TripAdvisor

The location is good, breakfast acceptable and the rooms were clean. I was expecting a bit more than ‘ok’ from Mercure. When you stay at a 4 stars hotel, the details are important. From my point of view, it is closer to a 3 stars hotel.

Price/Quality ok

Ocena na stronie TripAdvisor 4.0/5

AllaZir Solo travel - 12/07/2019 Opinia zatwierdzona w TripAdvisor

It's a very good location. 10-15 min to the main shopping street. Bus (from airport) stop is in 5 min from the hotel. Very good breakfast with Prosecco and delicious tarts. The bed is nice to sleep after travelling whole day.

Business Class Hotel but Good for Tourists

Ocena na stronie TripAdvisor 4.0/5

businessassist Couples - 14/11/2018 Opinia zatwierdzona w TripAdvisor

Good location near bus stops and not far from the Metro. Nice restaurants in the streets around, as are cafes for cafes for breakfast. Our Superior room was very nice with balcony overlooking the square (parking lot), but with a great view of Etna in the distance. Huge bathroom. Public areas are clean and in good condition. The reception staff are really knowledgeable and helpful, but could do with some decent city maps to hand out. Hotel is a good 20-30min walk from the cathedral Square, but is right next to a very good shopping street. Hotel bar food is ok - the Club Sandwich plate is very good, but Chicken (Caesar ?) Salad was disappointing. Noticeable that our nibbles with our drinks were quite different (inferior) to the business folk!! Overall we had a very enjoyable and comfortable stay and would definitely stay there again if we visit Catania again.

Classy Hotel Excelsior in Catania

Ocena na stronie TripAdvisor 5.0/5

692tomasp Couples - 16/05/2018 Opinia zatwierdzona w TripAdvisor

Excelsior must be one of the very best hotels in Catania. Stylish building, with my gold card in Accor we had an upgrade to a very nice room. Location is ok, close to the centre. Good bus connection with airport.

Good morning Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli General Manager Mercure Excelsior Catania

We just loved it!

Ocena na stronie TripAdvisor 5.0/5

Alexei F Friends getaway - 04/03/2018 Opinia zatwierdzona w TripAdvisor

Our first time to Sicilia - it was a perfect welcome place. Conveniently located hotel, very friendly and helpful staff. The rooms and the facilities are great. The eating options were also great both at the hotel and nearby. We drove to a few places on the East coast - Taormina, Augusta and Syracuse are just the three top destinations to mention! (Easy parking options available at the hotel). I would come back to this place every time when in Catania!

Good morning Alexei F Thank you for your time spent to write review, we will treasure as reported to improve everything Francesco Caselli General Manager Mercure Excelsior Catania

Older style but comfortable accomodation

Ocena na stronie TripAdvisor 5.0/5

Gordon W Couples - 23/11/2017 Opinia zatwierdzona w TripAdvisor

We stayed 4 nights at Mercure Catania Excelsior. The hotel is a bit old but very comfortable. Room is spacious and facilities were very good - including coffee and tea making facilities. Staff were very friendly. Breakfast buffet was extensive but never changed - perhaps an area for some improvement. The hotel has numerous restaurants in the local area and is around 20 minutes walk to the centre of town. Don't use the hotel suggested taxi service - we were charged 15 Euros for a 1.2 kilometre trip.

Dear Guest Gordon we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible, even if they do not exclusively depend on us. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza
Ocena klientów 4.5/5

Anonimowo Jedna osoba - 05/12/2016 Opinie potwierdzone ALL

Hotel wspaniały! Obsługa progesjonalna i przyjazna. Pokoje czyste.

In the center of Catania with Etna view

Ocena na stronie TripAdvisor 4.0/5

Robert6412 Couples - 29/11/2016 Opinia zatwierdzona w TripAdvisor

Centrally located, spacious, good starting point to explore Catnia by foot. Close to main street but not noisy, facing a square (parking during working days) which turns to be a local food market on Sunday AM (great to visit & try/buy local cheese, olives, ham). If you're lucky having a room on the top floor with Etna view, you quickly forget about minor negatives...

Dear Mr Robert, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager

Very nice stay in the heart of Catania

Ocena na stronie TripAdvisor 4.0/5

Arcee72 Family - 19/10/2016 Opinia zatwierdzona w TripAdvisor

Stayed with my wife and kids for one night in the Mercure Excelsior in Catania. The location of the hotel is great, right in the middle of the city, with most of the sights at walking distance. We arrived late at night so it was great we could park our car under the hotel free of charge. The rooms were comfortable and silent, and the beds very comfortable. The kids had twins, we had a double. Breakfast was good, the buffet had all we needed. We could even enjoy bubbles as a nice bottle of Prosecco was at the buffet. What was even better, was that my daughter, who is celiac, got lots of gluten free cakes and crackers. Which is valuable for us!

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. we thank you for having chosen our hotel for your recent stay in Catania. We are very happy to have satisfied your and family expectations and to have left a good memory of your experience with us. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza
Ocena klientów 4.5/5

Anonimowo Pary - 07/09/2016 Opinie potwierdzone ALL

Hotel dobrze usytuowany, codziennie sprzątane pokoje, drink na powitanie, przemiła obsługa, baaardzo bogate i smaczne śniadanie

Etna views

Ocena na stronie TripAdvisor 3.0/5

Gaz-Lyn171 Couples - 06/09/2016 Opinia zatwierdzona w TripAdvisor

Could be so much better, let down by lots of little things. We had balcony room, which was great for relaxing on, but had to carry heavy chairs outside to sit on. Noise from the square is constant. The room was beautifully decorated, but the bathroom was tired. House keeping did not replace anything we used. Had to call for toilet paper & towels. But came instantly. The lady bar tender stayed out back, served whilst eating from the olive tray she brought us. Male bar tender, brilliant. We decided to eat on arrival in the restaurant; awful! Never tasted pasta so bad. same lady served us & showed no care or concern. Discussed the wine most helpful. Reception were helpful & attentive. Local homeless use the frontage as a latrine. Breakfast was good, staff & sevice good.

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible, even if they do not exclusively depend on us. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza
Ocena klientów 2.0/5

Anonimowo Znajomi - 07/07/2016 Opinie potwierdzone ALL

hotel zasługuje możne maksymalnie na 2 gwiazdki albo i to za dużo

Overrated, rude staff, noisy location

Ocena na stronie TripAdvisor 1.0/5

TFreviewing Couples - 09/06/2015 Opinia zatwierdzona w TripAdvisor

Firstly, I have a Gold Accor card: I was not offered the free drink, which is in the Terms and Conditions for the loyalty card. My colleague had the same situation at another Mercure, the staff said they may give him the free drink voucher "as a favour"!!! - booked double room with mountain view for 2 people, the lady said booking was for 1 (I showed her the Accor confirmation for 2ppl, she made no eye contact, just shrugged her shoulders). Also there is NO MOUNTAIN VIEW on 2nd floor. - the building is old and quite dirty - location is noisy, lots of traffic, our balcony door did not close properly to block out the noise - breakfast was disappointing, I expected at least some fresh pastries, traditional Sicilian sweets and not frozen ones. The staff are not trained in customer service. In fact I think the entire hotel is unaware of what this is. - shower was dirty, old, mould growing on the side. The building has potential, it could be very majestic but it's just not looked after. - it was my birthday on the 2nd night there. Again, as a loyal Accor Gold status I expected something, at least an email or something at reception (other hotels that I stayed at ~2 months before did so) I wish i had not stayed there. There is no customer service and the value for money and our entire experience was poor and disappointing!

Dear guest, Thank you for your first ( at all ) comments by Tripadvisor. These comments are very important for us to be able to grow even if its are not comply with the real estate. We are very sorry to know we haven’t satisfied your expectations. Location noisy, in the breakfast there are sicilian fresh pastries, sicilian fresh cheese, fresh orange Jiuce. Kind regards GS

Najnowsze opinie: 20

Partner: TripAdvisor

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