Mercure Siracusa Prometeo 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 269

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Mercure Siracusa Prometeo - Image 1
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Viale Teracati 20, 96100 SIRACUSA, Italy

Opis

O hotelu

  • Located in the heart of the city

  • Free Wi-Fi throughout the hotel

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

Nasze pokoje

Lokalizacja hotelu

Mercure Siracusa Prometeo

Viale Teracati 20
96100 SIRACUSA
Italy

Pozycja GPS:37.0761, 15.281811

Telefon
Faks +39 0931 461616

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PANORAMIC RESTAURANT

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 269

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 580

Certyfikat Doskonałości 2024

Udany pobyt, czysto, przyjaźnie, śniadania smaczne, brak wstępu do spa dla dzieci

Ocena klientów 4.5/5

P Rodziny - Opinie potwierdzone ALL

Hotel spokojny i czysty. Obsługa sympatyczna i profesjonalna. Na śniadaniu bardzo smaczne produkty lokalne. Ale jest też jajecznica i kiełbaski. Największy minus to infrastruktura SPA i basenów wewnętrznych, które są zamknięte dla osób poniżej 18 roku życia. Szkoda, że nie ma dla nich chociaż kilku godzin wydzielonych, ponieważ poza sezonem basen zewnętrzny jest zimny. PS. Nie opłaca się dopłacać do parkingu, ponieważ można zaparkować równie dobrze w cenie. Ogólnie polecam.

Standard chain hotel not especially Sicillian.

Ocena na stronie TripAdvisor 3.0/5

Heather E Opinia zatwierdzona w TripAdvisor

I was in room 215, which was facing the main road so I did not get a good night sleep due to traffic noise. I stayed here as part of a group tour and it was my least favourite hotel. I did enjoy the breakfast but the evening meal was mediocre. The only good point was it included wine and water. Wifi was okay and staff polite and professional but not especially friendly. Quite a distance to Ortygia but walkable for anybody fairly fit and healthy.

Thank you for sharing your feedback with us. We’re sorry to hear that your stay did not meet your expectations. We understand that rooms facing the main road can experience some traffic noise, and we're currently exploring options to enhance soundproofing to provide our guests with a more restful experience. We’re pleased to know you enjoyed the breakfast and appreciated the inclusion of wine and water with dinner, although we regret that the evening meal did not fully meet your expectations. Improving our dining offerings is a priority for us, and we will take your comments into consideration to ensure a more enjoyable experience for all our guests. Thank you as well for mentioning the polite and professional attitude of our staff. We aim to balance professionalism with warmth, and we’ll certainly use your feedback to keep refining our approach. We hope to welcome you back in the future for an improved stay and a more positive experience. Kind regards,

A nice hotel but not all boxes ticked

Ocena na stronie TripAdvisor 3.0/5

Michael R Opinia zatwierdzona w TripAdvisor

The hotel is modern and the rooms spacious and comfortable with courteous staff and a good breakfast with a full range of choice. The hotel description notes that it has a gym, sauna and steam room but the gym is poorly equipped with two non-working treadmills and the sauna/steam rooms could only be used if you paid for a period in the spa area costing a min of £35 a visit, which was a disappointment. The location is about a mile north of the town centre and there is mostly residential around it so it's not central and within a 15-20 minute walk to the centre and a 40 min walk to Ortigia.

Dear Guest, Thank you for your review and for your kind words about our hotel, rooms, staff, and breakfast. We wanted to clarify a few points raised in your feedback. The two treadmills in the gym that were out of service during your stay have already been replaced with new machines, so we hope you’ll enjoy a fully equipped gym on your next visit. Regarding the spa area, as it is an additional service not included in the room rate, there is indeed a separate charge for access to the sauna, steam room, and other spa facilities. This allows us to offer a dedicated, relaxing space for those guests who choose to enhance their stay with a wellness experience. As for our location, we are indeed in the heart of the city, viale Teracati is the most central street of the city, though not in the historic center, which is about a mile away, 20 minutes walking (not 40). However, there are many points of interest close by, such as the archaeological park, the archaeological museum, catacombs, the sanctuary, and a vibrant shopping street, all within easy reach. We appreciate your feedback and hope to welcome you back soon! Best regards,

A good hotel with exceptional staff

Ocena na stronie TripAdvisor 5.0/5

Keith c Opinia zatwierdzona w TripAdvisor

The Mercure hotel in Syracusa is about a mile from the tourist area of Ortigia, but there is an excellent and cheap bus service to the island From the reception staff to the cleaners and the bar and restaurant staff you will find helpful friendly people who will go above and beyond normal service to help. There is a pool, which was very welcome when the temperature was in the 30s ( For our American friends that's the low 90s) As a hotel, it's everything you want as an experience, thanks to the staff, it's a pleasure

Just what we needed

Ocena na stronie TripAdvisor 5.0/5

LibbyBB Opinia zatwierdzona w TripAdvisor

Like other reviewers we selected this hotel for the free parking in a country where finding parking is a constant stressful nightmare. We were greeted kindly and directed to the outdoor parking area without any problem. The rooms are spacious and well designed, with floor-to-ceiling windows. Higher floors have better views. It’s true that it’s not in a picturesque area and the old town (Ortigia) is not particularly close, but you can easily reach it using the hop on hop off bus which has a stop nearby, opposite the archaeological park entrance. Tickets, which are valid for the whole day, are sold at reception, or you can buy them when boarding the bus. There are restaurants near the hotel, and we particularly liked Siculish around the corner. We were very happy with Hotel Mercure Syracusa. Recommended.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 326 Liczba opinii 8.6/10 Lokalizacja
  • 335 Liczba opinii 8.1/10 Pokój
  • 367 Liczba opinii 9.1/10 Obsługa
  • 13 Liczba opinii 6.1/10 Internet
  • 249 Liczba opinii 8.7/10 Śniadanie
  • 127 Liczba opinii 7.7/10 Czystość
  • 109 Liczba opinii 6.5/10 Dobra oferta cenowa
  • 28 Liczba opinii 9/10 Napoje

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