Jules César Hotel & Spa Arles - MGallery Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 828

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Opis

O hotelu

  • Darmowa sieć WIFI we wszystkich pokojach

  • Naprzeciw zabytkowego centrum, 5 minut pieszo od budynku Luma Foundation i Parku Atelier

  • SPA i centrum fitness

  • Trzy sale konferencyjne

  • Hotel ma certyfikat ALLSAFE wydany przez Bureau Veritas

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Jules César Hotel & Spa Arles - MGallery Collection

9 Boulevard des Lices
13200 ARLES
Francja

Pozycja GPS:43.674854, 4.62865

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 828

Ocena TripAdvisor  4.1/5  Liczba opinii: 964

Certyfikat Doskonałości 2024

Disappointing Experience – Not Recommended

Ocena na stronie TripAdvisor 2.0/5

S8918VZ_ Friends getaway - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback. While we deeply regret that your experience did not meet your expectations, we appreciate the opportunity to respond and clarify a few points. You rightly note the uniqueness of our lobby and bar — spaces that reflect the artistic vision of Christian Lacroix, who reimagined this former 17th-century convent with bold and theatrical flair. That spirit continues throughout the hotel, including the rooms, which embrace contrasting moods and styles — sometimes surprising, often unconventional, but always intentional. We understand that such a strong design identity may not appeal to all tastes, especially for guests seeking more traditional luxury aesthetics. As for the room and bathroom amenities, please rest assured that we meet the requirements of a 5-star classification, with regular quality checks. That said, your remarks regarding the hot water and furnishing will be reviewed with our technical and housekeeping teams for follow-up. We are genuinely sorry to read that your interaction with our front desk team was not warm or helpful. This is far from our usual standards of service, and we will speak directly with the team member you mentioned to ensure such impressions are not repeated. Our staff is typically praised for their attentiveness and care, so this feedback will be taken seriously. Regarding location: the hotel is, in fact, located at the entrance of Arles’ old town — a peaceful position just a few steps from the Roman arena and other UNESCO World Heritage sites. We apologize if this was not clear prior to your arrival. Concerning the pricing and cancellation policy, these conditions are always communicated at the time of booking, especially when a non-refundable rate is selected. Similarly, services like breakfast or porterage are optional and clearly detailed on our website and partner platforms. Still, we understand that unexpected charges can feel frustrating at the end of a disappointing stay. While we regret that your experience did not reflect the indulgence you were hoping for, we hope you’ll allow that many of our guests do find charm, authenticity, and comfort in our singular style and service. With our sincere regards, The Management Hôtel & Spa Jules César – MGallery Collection – Arles

Central hotel location with great amenities and staff!!!!!!!!!

Ocena na stronie TripAdvisor 5.0/5

publiussulla Opinia zatwierdzona w TripAdvisor

Excellent hotel in Arles with in wlaking distance of all atractions

Ocena na stronie TripAdvisor 4.0/5

lucianos838 Couples - Opinia zatwierdzona w TripAdvisor

Ripped off when leaving hotel

Ocena na stronie TripAdvisor 1.0/5

DifromBrisbane Opinia zatwierdzona w TripAdvisor

Hello Sir/Madam, Thank you for your feedback. We are sorry to hear that you were disappointed with your taxi experience. However, we would like to clarify that the taxi rates are not set by our hotel. The 20€ fare you mentioned is a fixed price determined by the taxi company for this particular journey. We understand this may have been surprising, especially if you were expecting a different fare. This fixed rate applies regardless of the taxi service used and is set by the taxi companies themselves to ensure price transparency. We hope that despite this inconvenience, you enjoyed your stay with us. Please feel free to contact us if you have any further questions. Kind regards, Jérémy L. General Manager

Will definitely return

Ocena na stronie TripAdvisor 5.0/5

Laura h Opinia zatwierdzona w TripAdvisor

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 370 Liczba opinii 9.5/10 Lokalizacja
  • 438 Liczba opinii 5.7/10 Pokój
  • 631 Liczba opinii 9.2/10 Obsługa
  • 6 Liczba opinii 6/10 Internet
  • 209 Liczba opinii 7.3/10 Udogodnienia
  • 179 Liczba opinii 7.9/10 Śniadanie
  • 94 Liczba opinii 7.8/10 Strefa wellness
  • 87 Liczba opinii 4.5/10 Czystość

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