Jules César Hotel & Spa Arles - MGallery Collection 5성

고객 평점 (ALL 평가) 4.6/5 828 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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9 Boulevard des Lices, 13200 Arles, France

호텔설명

호텔 추가 정보

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Certified ALLSAFE by Bureau Veritas

숙박

이 호텔 예약하기
객실 1

호텔 위치

Jules César Hotel & Spa Arles - MGallery Collection

9 Boulevard des Lices
13200 Arles
France

GPS:43.674854, 4.62865

전화
팩스 +33 4 00 00 00 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  828 리뷰

TripAdvisor 평가  4.1/5  964 리뷰

2024으뜸 시설

Disappointing Experience – Not Recommended

트립어드바이저 평점 2.0/5

S8918VZ_ Friends getaway - TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to share your feedback. While we deeply regret that your experience did not meet your expectations, we appreciate the opportunity to respond and clarify a few points. You rightly note the uniqueness of our lobby and bar — spaces that reflect the artistic vision of Christian Lacroix, who reimagined this former 17th-century convent with bold and theatrical flair. That spirit continues throughout the hotel, including the rooms, which embrace contrasting moods and styles — sometimes surprising, often unconventional, but always intentional. We understand that such a strong design identity may not appeal to all tastes, especially for guests seeking more traditional luxury aesthetics. As for the room and bathroom amenities, please rest assured that we meet the requirements of a 5-star classification, with regular quality checks. That said, your remarks regarding the hot water and furnishing will be reviewed with our technical and housekeeping teams for follow-up. We are genuinely sorry to read that your interaction with our front desk team was not warm or helpful. This is far from our usual standards of service, and we will speak directly with the team member you mentioned to ensure such impressions are not repeated. Our staff is typically praised for their attentiveness and care, so this feedback will be taken seriously. Regarding location: the hotel is, in fact, located at the entrance of Arles’ old town — a peaceful position just a few steps from the Roman arena and other UNESCO World Heritage sites. We apologize if this was not clear prior to your arrival. Concerning the pricing and cancellation policy, these conditions are always communicated at the time of booking, especially when a non-refundable rate is selected. Similarly, services like breakfast or porterage are optional and clearly detailed on our website and partner platforms. Still, we understand that unexpected charges can feel frustrating at the end of a disappointing stay. While we regret that your experience did not reflect the indulgence you were hoping for, we hope you’ll allow that many of our guests do find charm, authenticity, and comfort in our singular style and service. With our sincere regards, The Management Hôtel & Spa Jules César – MGallery Collection – Arles

Central hotel location with great amenities and staff!!!!!!!!!

트립어드바이저 평점 5.0/5

publiussulla TripAdvisor 인증 리뷰

위치가 좋음

고객 평점 5.0/5

Kkp 가족 - 전체(All) 통지 확인

Excellent hotel in Arles with in wlaking distance of all atractions

트립어드바이저 평점 4.0/5

lucianos838 Couples - TripAdvisor 인증 리뷰

Ripped off when leaving hotel

트립어드바이저 평점 1.0/5

DifromBrisbane TripAdvisor 인증 리뷰

Hello Sir/Madam, Thank you for your feedback. We are sorry to hear that you were disappointed with your taxi experience. However, we would like to clarify that the taxi rates are not set by our hotel. The 20€ fare you mentioned is a fixed price determined by the taxi company for this particular journey. We understand this may have been surprising, especially if you were expecting a different fare. This fixed rate applies regardless of the taxi service used and is set by the taxi companies themselves to ensure price transparency. We hope that despite this inconvenience, you enjoyed your stay with us. Please feel free to contact us if you have any further questions. Kind regards, Jérémy L. General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 370 리뷰 9.5/10 위치
  • 438 리뷰 5.7/10 객실
  • 631 리뷰 9.2/10 서비스
  • 6 리뷰 6/10 인터넷 가격
  • 209 리뷰 7.3/10 편의 시설
  • 179 리뷰 7.9/10 조식
  • 94 리뷰 7.8/10 웰니스 센터
  • 87 리뷰 4.5/10 청결도

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  • 리워드 포인트를 사용할 수 있습니다.

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