Mercure Париж Alésia 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 831

Гарантия
лучшей цены
Mercure Париж Alésia - Image 1
Mercure Париж Alésia - Image 2
Mercure Париж Alésia - Image 3
Mercure Париж Alésia - Image 4
185 Boulevard Brune, 75014 ПАРИЖ, Франция

Описание

Особенности отеля

  • Победитель премии Mercure IDF Guest Experience и призер премии Mercure FR Best Breakfast

  • Бесплатный WIFI и Chromecast на всей территории отеля.

  • Отель с сертификатом Green Key

  • Рядом находится общ. транспорт (ветка метро 4, Porte d'Orléans, автобусы 38 и 92, трамвай).

  • Обновленный отель с уютным современным декором.

Наши номера

Расположение отеля

Mercure Париж Alésia

185 Boulevard Brune
75014 ПАРИЖ
Франция

GPS:48.823818, 2.324083

Телефон
Факс +33 1 45 43 65 64

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Трансфер
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.3/5  Отзывов: 831

Рейтинг TripAdvisor  4.4/5  Отзывов: 830

Сертификат качества 2025

Примечание: отзывы клиентов 1.0/5

Aleksandr K. Пары - Проверенные отзывы - ALL

Первое, что хочется отметить, сильно обветшалые номера, требующие ремонта. Второе, это ужасное отношение персонала. Я как участник уровня Голд вообще не получил преимуществ, более того, мне дали номер с видом на стену соседнего дома, когда я попросил, даже не апгрейд, а просто номер на другую сторону, мне грубо было отказано. Хотя в приложении были свободные номера к бронированию. Также просил о позднем выезде (хотя бы в 14-00) получил отказ. Отдельно хочется отметить сотрудника ресепшен - Елена, таких грубых людей в отелях я ещё не видел, ей явно не стоит работать в сфере обслуживания

Dear Aleksandr, Thank you for taking the time to share your feedback following your recent stay with us. We are sincerely sorry to learn that your experience did not meet your expectations. Please accept our apologies for the condition of the room and for the attitude you encountered at reception. This is certainly not the level of service we strive to offer to our guests, especially to our valued ALL Gold members. Your comments have been shared with our management team to ensure immediate follow-up and additional training for our staff. We also plan room renovations to improve guest comfort and overall experience. We hope you will give us another opportunity to welcome you back and provide the quality of service and comfort you rightfully expect from Mercure. Kind regards, The Management Team

Plus on location and breakfast

Примечание: Tripadvisor 4.0/5

simonsmidt Реальные отзывы TripAdvisor

Stayed here 4 nights for work. Was not very much welcomed by the checkin lady. She didn't want to change the room as it was at the street side and she didn't offer the welcome drink. Rest of the staff were friendly Hotel is well located. Beds are fine. Breakfast has plenty of choice. They are proud, rightfully, not to use any plastics. Very good breakfast; fresh bread of different types, lots of sweet choices, fresh yoghurt and fruit. Just the water from the machine for the tea is not hot enough. Suggestion to install a water cooker. Elevator sounds like it will collaps any time. Despite staying at the street side the noiselevel was not too bad.

Choose another hotel

Примечание: Tripadvisor 2.0/5

4sisi Реальные отзывы TripAdvisor

Location: it is far from sightseeing .closed to metro station.no good restaurant nearby for having breakfast so you should have breakfast in the hotel .small lobby and small lift.one supermarket is closed to it for buy water and so on. Room: Honestly I don’t feel safe in the hotel .the room was small and dark . Breakfast:we hadn’t try it. Reception:not very helpful in giving you information if you have a question. From CDG to the hotel 65 Euro charged by taxi. I prefer to stay in another hotel if I visit Paris again.

not a good hotel

Примечание: Tripadvisor 3.0/5

Samireiran Friends getaway - Реальные отзывы TripAdvisor

This hotel is 3 stars . Lobby is very, very small, almost nothing. The siz of the room is OK but the bathroom is small. The location is good next to the metro station, but you need to change the line for going to Eiffel Tower ,Luver museam, and so on. Not good restaurant or coffee shop around it for having breakfast, so you should have breakfast in the hotel or go a little far from the hotel. From the CDG airport to the hotel cost 65 Euro. We didn't try breakfast.

Way below expectations

Примечание: Tripadvisor 2.0/5

sa g Реальные отзывы TripAdvisor

We stayed as a couple in this hotel for three nights. We chose this hotel based on the reviews, but it turned out to be a very inappropriate choice. The hotel is located in the city of Paris, but not very close to attractions. However, I cannot complain about the location as it is very close to public transportation and you can get to the Eiffel Tower, for instance, in around 30 minutes by bus. It is an old building that has been renovated, but still looks tired. The check-in counter is a joke for a hotel claiming to be 4-star. It is smaller than many apartment lobbies and a few steps away from where they serve breakfast. We arrived early and the room was not ready, which is totally fine considering the tourist season. We left our luggage at the hotel and started sightseeing. Our room was on the top floor (7th). As soon as we entered the room, we were totally shocked, because it was the smallest hotel room we had ever seen. There were scratches and lines on the wall. The wall on the other side of the bed was leaning inward so it was difficult to get into the bed from the other side. There was no fridge in the room!!!! The view from the window was so disappointing that we decided to keep curtains closed the whole time. A piece of tile in the bathroom was broken. The shower area was too small; I could barely fit in and take shower. The sink in the bathroom got clogged after a few seconds and we had to wait for some minutes until we could use it again. There was an old air-conditioner that was leaking the whole time so we put a glass under it. There was only one bottle of water for two persons and the funny thing was, the next day when I asked for a bottle of water from the reception, they told me we should bring that given bottle downstairs and refill it there!!!!!!!!!!! Of course, the next day, when I asked another receptionist, he provided one (thank you for a bottle of water!). I read some good reviews about the breakfast, but to me, the breakfast was below the standards required. There are two coffee machines that worked very poorly and if you need hot water, you should wait for almost a minutes to get a glass of hot water. There is no omelet option, but only scrambled egg, but the scrambled egg finished very soon and then, it took over half an hour to be refilled. The salamis were not fresh. A few choice of cheese, which were not delicious at all. The orange juice was good, though. The first morning, when we were having our breakfast, a guy came to us and asked for our room number without even a dry smile with a very serious look. This was the first time we were asked our room number at our table while we were having breakfast and we felt uncomfortable by this and the guy's way of asking. Normally, hotels have a staff at the entrance to the breakfast area checking the room number with good manners and smile. Overall, the breakfast was the poorest one I have tried among the 4- and 5-star and even some 3-star hotels I have stayed at. One night, we called the front desk and asked for a dental kit, but the receptionist told us to come down and get it because there is no body else except him !!!! All in all, it was very unpleasant stay at Mercure Paris Alésia, although we didn't let this bad accommodation experience ruin our magnificent Paris trip. I don't recommend staying in this hotel, at least until they make considerable improvements in their property and services. I previously had some enjoyable stay with Mercure in Spain and chose this hotel accordingly, but now I am not sure about choosing them for my upcoming stays.

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Другие интернет-пользователи оценили наш отель

  • 495 Отзывов 9.3/10 Расположение
  • 808 Отзывов 6/10 Номер
  • 901 Отзывов 9.1/10 Сервис
  • 16 Отзывов 7.6/10 Интернет
  • 537 Отзывов 9/10 Завтрак
  • 309 Отзывов 6.1/10 Чистота
  • 11 Отзывов 4.4/10 Напитки

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