メルキュールパリアレジア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 783 件のレビュー

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185 Boulevard Brune, 75014 パリ, フランス

説明

ホテルのその他の情報

  • Mercure IDF Guest Experience受賞、Mercure FR Best Breakfast 次点

  • ホテル全体で無料のWi-FiとChromecastをご利用いただけます。

  • グリーンキー認証ホテル

  • 公共交通機関に近接しています（メトロ4号線、ポルトドルレアン駅、バス38番線、バス92番線、トラム）。

  • モダンで居心地の良い装飾を施した、改装済みのホテルです。

当ホテルの客室

ホテル所在地

メルキュールパリアレジア

185 Boulevard Brune
75014 パリ
フランス

GPS:48.823818, 2.324083

電話番号
ファックス +33 1 45 43 65 64

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LE BAR

メルキュール パリ アレシア ホテルのロビーにある Le 14 Lounge Bar Paris Alesia は、フレンドリーでリラックスした雰囲気でお客様をお迎えします。コンサバトリーでリラックスしたひとときをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  783 件のレビュー

トリップアドバイザーの評価  4.5/5  795 件のレビュー

2024エクセレンス認証

Impeccable

トリップアドバイザーの評価 5.0/5

purity e トリップアドバイザー認証口コミ

Wonderful hotel with amazing workers Jean-Baptist and Maureen was extremely helpful Amazing breakfast, room was very clean and the bed was comfortable The location is perfect Also there are nice restaurants around Hopefully coming back next year

Dear Puritye, Thank you for your lovely review! We’re thrilled to hear that you had such a wonderful experience with us and that Maureen and Jean-Baptiste were able to make your stay memorable. It’s fantastic that you enjoyed our breakfast, the comfort of your room, and our convenient location near great dining options. We’re already looking forward to welcoming you back next year for another impeccable stay! Warm regards, Alice – Assistant Manager

Thoughtful Birthday Surprise

トリップアドバイザーの評価 5.0/5

rejoicese トリップアドバイザー認証口コミ

I had a fantastic stay at this hotel, and the highlight was the wonderful team who went beyond for my mom’s birthday. Maureen and JB were truly amazing, they helped organize lovely decorations and a delicious cake to make her day extra special. Their attention to detail. Every staff member was friendly, but Maureen and JB were standouts. The thoughtful touches and seamless service made our visit unforgettable. Highly recommend this hotel, especially for special occasions. Can’t thank the team enough!

Dear Rejoicese, Thank you for your heartfelt review! We're thrilled that your stay was memorable, especially for your mom's birthday celebration. It’s wonderful to hear how our Reception team made this special occasion truly unforgettable with their attention to detail, decorations, and the delightful cake. We’ll make sure they receive your kind words. We’re so pleased that our team could help make your visit exceptional, and we look forward to welcoming you back for more memorable moments ! Warm regards, Alice – Assistant Manager

Great location, awesome breakfast… excellent value

トリップアドバイザーの評価 5.0/5

fstiffan ビジネス - トリップアドバイザー認証口コミ

Well located hotel, few steps away from Metro line 4 which connects you to Paris’ center and gare du nord and gare de l’Est. Rooms are nice and quiet. Breakfast buffet is awesome with organic and homemade products such as pies, toasts and more. The hotel also has a nice co-working area that allows guests to work during the day without having to stay in their room. Fast internet also makes it easier. Highly recommended!

Dear Stiffan, Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed your stay, from our prime location near Metro line 4 to our quiet, comfortable rooms. It’s great to know that our breakfast buffet, featuring organic and homemade products, made a positive impression on you as well. We're also glad you appreciated the co-working space and fast internet, making your stay even more convenient. Your kind words mean a lot to us, and we're thrilled to hear that you'd highly recommend the hotel. If you had a great experience, we’d be grateful if you could share it on TripAdvisor and Google. We look forward to welcoming you back on your next visit to Paris! Corentin - General Manager

Terrible service

トリップアドバイザーの評価 1.0/5

301fabianab ビジネス - トリップアドバイザー認証口コミ

Terrible service The hotel is terrible in terms of service from its employees. Poor training. Bad mood. No willingness to serve the customer. Rude. disappointed. I was in a group with 40 people and it was not enough for the hotel to treat me well.

Dear Fabianab, Thank you for sharing your feedback, and I am truly sorry to hear about your disappointing experience with us. It is very concerning to learn that you felt the service from our team did not meet your expectations, especially during such an important stay with a large group. We always strive to provide a warm, professional, and accommodating environment for all of our guests, and it's clear that we missed the mark in this instance. Your comments about the lack of friendliness and professionalism from our staff will be addressed immediately to ensure that this does not happen again in the future. If you would like to discuss your stay further or if there's anything we can do to make things right, please don't hesitate to contact us directly. We hope to have another opportunity to welcome you back and provide a much-improved experience. Corentin - General Manager

One of our best stays in Paris

トリップアドバイザーの評価 5.0/5

KurtR1708 トリップアドバイザー認証口コミ

We have been lucky to have been able to visit Paris several times, and have stayed in several different hotels, and our stay in the Mercure Paris Alesia was one of the best. We visited during the olympics, which was a busy and stressful time for all hotels I'm sure, but from the time we first made the booking their communication was great. We even contacted them with a question before our arrival and they promptly got back to us. The location was ideal as it is just steps away from a metro station, is in a nice neighborhood, but not in an area flooded with tourists. From the time we checked in the staff were friendly and welcoming (also, unlike most other hotels, their check-in/out times were very generous. we could check-in at 14:00, and didn't have to check-out till noon). They were helpful with every question we had and were always very professional. The property itself is modern, clean, and offers all the amenities you could want. Additionally, the breakfast they offer is pretty darn good! I would recommend this hotel to anyone visiting Paris.

Dear Kurt, Thank you so much for your glowing review and the perfect 10/10 rating! We are thrilled to hear that your stay at the Mercure Paris Alésia was one of the best you’ve had in Paris, especially during such a busy time like the Olympics. It's wonderful that our team’s communication and professionalism made your experience stress-free, even before your arrival. We’re glad you found the location ideal, away from the main tourist areas but close to the metro, and that the modern amenities, cleanliness, and breakfast met your expectations. Our team will be delighted to hear your kind words, particularly regarding the flexible check-in and check-out times. If you had a great experience, we’d be incredibly grateful if you could share it on Google. It helps other travelers discover our hotel, and we truly appreciate your recommendation. We hope to welcome you back on your next visit to Paris! Corentin - General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 612 件のレビュー 9.4/10 ロケーション
  • 875 件のレビュー 7.1/10 客室
  • 1,020 件のレビュー 9.5/10 サービス
  • 14 件のレビュー 8/10 インターネット
  • 602 件のレビュー 9.2/10 朝食
  • 350 件のレビュー 8.2/10 清潔さ
  • 154 件のレビュー 9.4/10 雰囲気
  • 88 件のレビュー 7.6/10 お値打ち度

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