Pullman Miri Waterfront 5 estrelas

Food at the Executive Lounge is NOT labelled. One has to guess what they are eating!! The hotel management needs to understand that people have food prefernces and need to know Informed Bee Bee at the counter about this, but nothing was done.

I really enjoyed staying at Pullman Miri. This is the latest hotel (2023) in town. The wifi’s stable and the room I stayed in (standard room only) is spacious. I was lucky that I got a room with a sea view although I didn’t make any remark. The receptionists, bartenders, waitresses and janitors are friendly; they made my journey in Miri more memorable. From my point of view, it’s not necessary to buy their breakfast as there are many eateries around. Time Square (the latest landmark) is in a walking distance (however you need to know how to cross the road as it isn’t pedestrian friendly in Miri). The infinity pool’s awesome. I saw some kids having their swimming lesson there which means this hotel works well with the community. I highly recommend this hotel as with this price, you can never find such a great 5-star hotel in the world! PS: tax is requested in this hotel if you aren’t a Malaysian citizen. However, I didn’t get taxed when I was in KL before going to Miri). Not sure if it’s this hotel or if there are some differences between province and province.

Stayed in a club floor sea view room with very nice waterfront scenery. The room was well maintained and clean but had a bit of stale smell. However, the hotel staff was quick to respond with deodorizer when informed . The other fault is the aircon vent built on top of the bath room long bath area. The running of the aircon created strong uncomfortable echo noise in the bathroom. Enjoyed the club lounge services and food. I liked especially the Sarawak Laksa served in breakfast. Overall, enjoyed the stay.

Bad communucation by hotel as we arrived to what can only be described as a market event area. Dragged our bags through to reception as the foyer and parking area ourside were full of stalls. Microphones blaring and not what we expected. Privelidged welcome at Accor desk non existant and although we opted for a quick check in it didnt happen. Tried to enjoy our welcome drink but it was too noisy. King executive room was spacious with no carpets which was good. Luckily, we had access to the quieter excutive lounge loung to escape and relax away from the busy noisy foyer. Girls were very helpful and food was ok, but eggs and salmon breakfast was cold when served and poached egg runny as a marathon. Will opt to eat in main area tomorrow so we can at least watch eggs being cooked. The swim pool area was devoid of any sun beds which was disapointing - again replaced me thinks by the band equipment that was set up. If we had known this event was on we likely would have chosen another hotel Lets hope Kutching is better.

Fantastic service. Polite staff. Lounge is amazing. Rooms are stunning. The king bed is the biggest I’ve seen and so comfortable. Loved our stay. Will definitely be back. Food in the restaurant is very good. The Maitre De was very welcoming and made you feel really special.