Pullman Miri Waterfront 5성

고객 평점 (ALL 평가) 4.4/5 3,244 리뷰

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호텔설명

호텔 추가 정보

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

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호텔 위치

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
말레이시아

GPS:4.398145, 113.985265

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,244 리뷰

TripAdvisor 평가  3.9/5  640 리뷰

Wonderful Hotel, Ideal Location.

트립어드바이저 평점 5.0/5

Z6856UWceliab TripAdvisor 인증 리뷰

Excellent location with very attentive staff. We were fortunate to have a seaview suite which had stunning views even from the large bathtub. Executive lounge is spacious with a large selection of food for breakfast and evening canapés including Malaysian and Western dishes. The hot dishes provided each evening were the most generous we’ve experienced at Club Millésime and Executive Lounges and were actual meals rather than canapés. I especially enjoyed the Long Island Iced Tea cocktails. Staff were always attentive and helpful. The hotel is ideally located and the garage on a quiet laneway was safe to enter and exit from. 5 nights was not enough to explore the picturesque National Parks and nearby cultural sites. We will definitely return.

Dear Celia Blackwood, Thank you for your kind words regarding your recent stay at Pullman Miri Waterfront. We are delighted to hear that you enjoyed our excellent location and the stunning views from your seaview suite. It is gratifying to know that our attentive staff contributed positively to your experience and that you found the offerings at our Club Millésime to be generous and satisfying. We appreciate your feedback on the variety of dishes available for breakfast and evening canapés, as well as your enjoyment of the Long Island Iced Tea cocktails. It is wonderful to hear that you felt safe and comfortable in our garage facilities. We are thrilled to learn that you found your stay enjoyable and that you plan to return to explore more of the beautiful National Parks and cultural sites nearby. We look forward to welcoming you back for another memorable stay. Jean Wong, Guest Experience Manager.

Again Very Poor Rating. Why?

트립어드바이저 평점 1.0/5

jokl78 TripAdvisor 인증 리뷰

Stayed here for 3D2N. Had breakfast at the executive lounge. To our horror, the laksa sarawak broth was served at room temperature. And the chicken charsiew on mee kolok is ice cold (just took out from fridge). This kind of standard is totally unacceptable anywhere. For a so called EXECUTIVE lounge, this is really the worst and sub par food i ever had. The chef should be run off. What I got is just an apology for getting such horrible food and service. Never change this hotel. Forever is sub par!

Dear jokl78, Thank you for bringing this to our attention. We sincerely apologize for the unacceptable quality of the food you experienced in the executive lounge, particularly the temperature of the laksa broth and the mee kolok. This falls far short of the standards we strive to uphold, and we regret the disappointment this caused during your stay. Please accept our deepest apologies for the inconvenience and frustration this has caused. Your feedback has been shared with our culinary and lounge management teams to ensure immediate corrective actions are taken. We value your feedback as it helps us improve, and we hope to have the opportunity to restore your confidence in our service in the future. Best Regards, Jean Wong, Guest Experience Manager.

Not quite 5 star but still an awesome hotel

트립어드바이저 평점 4.0/5

marcuscbb TripAdvisor 인증 리뷰

I stayed here on 2 occassions and enjoyed both stays. The hotel has amazing views and I highly recommend having lounge access to enhance you experience. The food and service was amazing. The only downside was housekeeping didn't do a good job cleaning the rooms each day definetly not 5 star standard. Also the hotel is looking a bit old and could use a bit of maintenance to keep that 5 star standard. Still I had a great stay and with the lounge access it was great value for money.

Dear marcuscbb, Thank you for your fantastic review and for highlighting our amazing views, service, and the value of our lounge access. We're so pleased you enjoyed your stays with us. We also thank you for your constructive feedback regarding housekeeping and maintenance. Please accept our apologies for falling short of our usual standards in these areas. We have shared your comments with the relevant teams to ensure immediate improvements. We hope to have the pleasure of welcoming you back soon for another wonderful stay. Sincerely, Jean Wong, Guest Experience Manager.

고객 평점 4.0/5

Seunghun O. 비즈니스 - 전체(All) 통지 확인

요즘은 미리 갈때마다 여기를 이용합니다.

Dear Seunghun O., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Wong, Guest Experience Manager.

Pullman Miri is a decent hotel

트립어드바이저 평점 5.0/5

faith1hope2love 가족 - TripAdvisor 인증 리뷰

In my satisfaction as a repeated customer, I brought quite some family members from different places to this stay when it came to a family trip in Miri. Pullman Waterfront was my enthusiastic support with extremely welcoming staff and the check in time of which I encountered was exceptionally smooth to deserve my compliment. The location, amenities and hospitality left all 10 of us an impressive remark. Being a returning guest, I surely held high expectations and was looking for even better experiences and treatments. Our requests namely connecting rooms, suites, double beds, single beds etc were all well-managed although we checked in at different separate times. The impressive city views, well-equipped amenities such as swimming pool, fitness center and bars as well as the spacious and newly stylish rooms were all the recognitions, with which we were truly satisfied. The prime location of Pullman Waterfront also brought me and my family influencing convenience. We could easily access to Time Square on foot and in which we constantly had a few drinks during our stay. To our surprise, there were a various eateries with decent food. Our quality family time in Miri was just so memorable. Pullman Waterfront was definitely a critical component! (However, one drawback of that was my email sent before my arrival but it was never replied :(

Dear Valued Guest , Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,236 리뷰 9.6/10 위치
  • 3,357 리뷰 7.2/10 객실
  • 2,146 리뷰 8/10 서비스
  • 67 리뷰 8.2/10 인터넷 가격
  • 1,608 리뷰 8/10 안락함
  • 1,436 리뷰 4.8/10 청결도
  • 806 리뷰 8.3/10 조식
  • 795 리뷰 7.3/10 편의 시설

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고객 평점 (ALL 평가) 4.6/5 (2378 리뷰)

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