Pullman Miri Waterfront 5성

고객 평점 (ALL 평가) 4.3/5 3,571 리뷰

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Pullman Miri Waterfront - Image 1
Pullman Miri Waterfront - Image 2
Pullman Miri Waterfront - Image 3
Pullman Miri Waterfront - Image 4
Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

호텔설명

호텔 추가 정보

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

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호텔 위치

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

전화
팩스 +60 85-323 999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  3,571 리뷰

TripAdvisor 평가  4.0/5  614 리뷰

Where's the make up room?

트립어드바이저 평점 2.0/5

Johntang1974 Solo travel - TripAdvisor 인증 리뷰

I seldom rate pullman hotel with a poor score. The stay here is disappointing based on one item. Late make up room. Despite I am out since 830am and returned at 2pm, my room (1008) reminds unclean. The knock on my door came at around 330pm. By then, I'm half way at my afternoon nap, I still get up, answer the door and said it's too late for make up room. Really disappointing service from pullman brand. I'll stick to novotel next time...

Dear John Tang, Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

Excellent hotel

트립어드바이저 평점 5.0/5

alishhsa Friends getaway - TripAdvisor 인증 리뷰

The hotel is in very good location. Have a n outdoor swimming pool and a gym. Suana .steam room.the room size and view is very nice. Comfortable bed to have a good sleep.have slippers for bathroom and room. Lobby area is nice and got christmas tree with nice style .it have got enaugh parking outside .and it is nearby to restuarants and the shops. and got a korean super market walk distance .i would stay again next time for sure

Dear alishhsa, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

Pullman - a good spacious hotel in Miri

트립어드바이저 평점 4.0/5

326km TripAdvisor 인증 리뷰

Large spacious hotel with a great view of the river and the sea - if you have a room that is facing that side. I got a room that faced another tall building and had to have my curtains drawn the whole day and night. Food is good but breakfast was chaotic with the fruits running out on both morning breakfasts that I was staying. It is still the best hotel in Miri - although that is not saying a great deal. I did feel it was not up to the standard of the other Pullman hotels that I have been in - in Petaling Jaya, West Malaysia; Shanghai (I have stayed there several times - very very good hotel and not too expensive even!).

Dear 326km, Thank you for choosing Pullman Miri Waterfront and for sharing your detailed feedback with us. We are delighted to hear that you appreciated our spacious hotel and its stunning views of the river and sea. We do regret that your allocated room did not meet your expectations in this regard. Your comments about breakfast are valuable to us, and we sincerely apologize for any inconvenience caused by the fruit shortage and the chaotic atmosphere. Our team is committed to providing a smooth and enjoyable breakfast experience, and your feedback has been shared with the relevant department for immediate improvement. We also appreciate your kind words about Pullman hotels and your honest assessment of your stay with us. While we strive to maintain the high standards synonymous with the Pullman brand, we understand there is always room for growth. Your insights inspire us to enhance the overall guest experience at Pullman Miri Waterfront. We hope to have the pleasure of welcoming you back and providing you with an even better experience during your next visit. Warm regards, Jean Guest Experience Manager.

Budget hotel with a luxury tag

트립어드바이저 평점 1.0/5

msrenehoney 가족 - TripAdvisor 인증 리뷰

We arrived at the Pullman Miri late in the evening, we were greeted by the concierge with smiles and a nice cool lobby. We had a fantastic barista who served us wonderfully the next morning. That’s about it, the front office staff were not friendly and barely had any communication skills. Our room was dated, floors were sticky, there was rust and black mould all over the shower and bathtub sealant, the sink took so long to drain, in the daytime, we saw stains on the bedding. When it came to amenities, we were provided with the bare minimum, it was not luxurious like other Pullman’s. It was like a budget hotel under the guise of a luxury hotel. The electricity was out for the whole day and night, even though they had generators, the AC wasn’t running and it was HOT. About 26C in our room after they brought up a cooler which (bizarrely) only served to increase the temperature of the room further. The buffet was atrocious, Brian Chong, if you’re reading this, the breakfast is awful, you literally come from the Shangri-la, do better. Please work on the gross array of tasteless dishes that are being presented to guests. The baked goods tasted like windex! The croissants were ok, the laksa was palatable, the nasi lemak sambal was imbalanced and not good at all. They served weird lunchtime dishes for breakfast as well. The coffee machine didn’t work either, noone cleared our table or other tables that were dirty. It was just a sad experience that is an obtuse waste of money. Honestly, we couldn’t wait to leave, we weren’t offered a discount or an apology for such a terrible experience. They merely put a sign up at the front desk about the power outage and apologised for the inconvenience. Not good enough, we paid in full, for an uncomfortable and disappointing stay.

Dear Ms. Renehoney, Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Miri Waterfront. We sincerely regret that your experience did not meet your expectations and are deeply sorry for the challenges you encountered. Please allow us to address your concerns: Room Condition: We sincerely apologize for the issues you faced with the condition of your room. This is not reflective of the high standards we strive to maintain. We are currently conducting a thorough review with our housekeeping and maintenance teams to ensure that such lapses are rectified immediately. Electricity Outage: We understand how uncomfortable the power outage must have been. Although we provided a temporary cooling solution, it is clear that it did not adequately address your comfort. We are evaluating our contingency measures to ensure guest comfort during such unforeseen circumstances. Breakfast Experience: Your comments regarding the breakfast offerings and service are very concerning. We will review the menu, food quality, and service standards with our culinary and service teams to ensure that improvements are implemented promptly. Lack of Apology and Resolution: Please accept our sincere apologies for the lack of proactive communication and resolution during your stay. This feedback will help us better train our team to handle such situations more appropriately in the future. Please do not hesitate to contact me directly at Jean.ZHIXUAN@accor.com so that I can personally assist in planning a better experience for you. Once again, we apologize for not meeting your expectations and appreciate your feedback, which helps us improve our services. Warm Regards, Jean Guest Experience Manager

Nice view!

트립어드바이저 평점 5.0/5

hellodyna TripAdvisor 인증 리뷰

A spacious, nice, and comfy hotel located near the waterfront where you can take some great touristy photos and just about 15 minutes from the airport~ has a nice sunrise view from the room and the grand old lady can also be spotted from the room!

Dear Valued Guest, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,191 리뷰 9.5/10 위치
  • 3,354 리뷰 7.6/10 객실
  • 2,181 리뷰 7.8/10 서비스
  • 70 리뷰 7.9/10 인터넷 가격
  • 1,570 리뷰 8.2/10 안락함
  • 1,384 리뷰 5.5/10 청결도
  • 895 리뷰 7.8/10 조식
  • 775 리뷰 7.1/10 편의 시설

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고객 평점 (ALL 평가) 4.6/5 (1668 리뷰)

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