Pullman Miri Waterfront 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 3.590 opiniones

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malasia

Descripción

Extras del hotel

  • Disfrute de un cómodo acceso al centro de la ciudad de Miri

  • Punto de acceso a Internet y acceso gratuito a Internet WIFI en todo el hotel

  • Todas nuestras habitaciones ofrecen vistas al océano o al río

  • Parking cubierto con seguridad las 24 horas

  • Impresionantes vistas panorámicas de la ciudad desde el Executive Lounge en la planta 24.

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Localización del hotel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malasia

GPS:4.398145, 113.985265

Teléfono
Fax +60 85-323 999

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  3.590 opiniones

Valoración de TripAdvisor  4.0/5  611 opiniones

Budget hotel with a luxury tag

Nota de Tripadvisor 1.0/5

msrenehoney En familia - Valoración certificada de TripAdvisor

We arrived at the Pullman Miri late in the evening, we were greeted by the concierge with smiles and a nice cool lobby. We had a fantastic barista who served us wonderfully the next morning. That’s about it, the front office staff were not friendly and barely had any communication skills. Our room was dated, floors were sticky, there was rust and black mould all over the shower and bathtub sealant, the sink took so long to drain, in the daytime, we saw stains on the bedding. When it came to amenities, we were provided with the bare minimum, it was not luxurious like other Pullman’s. It was like a budget hotel under the guise of a luxury hotel. The electricity was out for the whole day and night, even though they had generators, the AC wasn’t running and it was HOT. About 26C in our room after they brought up a cooler which (bizarrely) only served to increase the temperature of the room further. The buffet was atrocious, Brian Chong, if you’re reading this, the breakfast is awful, you literally come from the Shangri-la, do better. Please work on the gross array of tasteless dishes that are being presented to guests. The baked goods tasted like windex! The croissants were ok, the laksa was palatable, the nasi lemak sambal was imbalanced and not good at all. They served weird lunchtime dishes for breakfast as well. The coffee machine didn’t work either, noone cleared our table or other tables that were dirty. It was just a sad experience that is an obtuse waste of money. Honestly, we couldn’t wait to leave, we weren’t offered a discount or an apology for such a terrible experience. They merely put a sign up at the front desk about the power outage and apologised for the inconvenience. Not good enough, we paid in full, for an uncomfortable and disappointing stay.

Dear Ms. Renehoney, Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Miri Waterfront. We sincerely regret that your experience did not meet your expectations and are deeply sorry for the challenges you encountered. Please allow us to address your concerns: Room Condition: We sincerely apologize for the issues you faced with the condition of your room. This is not reflective of the high standards we strive to maintain. We are currently conducting a thorough review with our housekeeping and maintenance teams to ensure that such lapses are rectified immediately. Electricity Outage: We understand how uncomfortable the power outage must have been. Although we provided a temporary cooling solution, it is clear that it did not adequately address your comfort. We are evaluating our contingency measures to ensure guest comfort during such unforeseen circumstances. Breakfast Experience: Your comments regarding the breakfast offerings and service are very concerning. We will review the menu, food quality, and service standards with our culinary and service teams to ensure that improvements are implemented promptly. Lack of Apology and Resolution: Please accept our sincere apologies for the lack of proactive communication and resolution during your stay. This feedback will help us better train our team to handle such situations more appropriately in the future. Please do not hesitate to contact me directly at Jean.ZHIXUAN@accor.com so that I can personally assist in planning a better experience for you. Once again, we apologize for not meeting your expectations and appreciate your feedback, which helps us improve our services. Warm Regards, Jean Guest Experience Manager

Nice view!

Nota de Tripadvisor 5.0/5

hellodyna Valoración certificada de TripAdvisor

A spacious, nice, and comfy hotel located near the waterfront where you can take some great touristy photos and just about 15 minutes from the airport~ has a nice sunrise view from the room and the grand old lady can also be spotted from the room!

Dear Valued Guest, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager

Warm Welcome at Pullman Miri

Nota de Tripadvisor 5.0/5

heorshe Valoración certificada de TripAdvisor

Pullman Miri left me with exceptionally positive impressions. The hotel offered a high level of service both in the Executive Lounge and from the entire staff. I felt like a true guest in the best sense of the word. I am confident that when I return here, I will be welcomed like a long-lost friend, ready for new pleasant encounters. The Executive Lounge is an excellent place for both work and socializing. There are indeed many comfortable workspaces that create a productive atmosphere and facilitate interaction with other guests. I especially want to highlight the friendly attitude of the staff, which was evident in the most unexpected moments. This amazing combination of Malaysian hospitality and professionalism creates a unique atmosphere. This is my second visit to Sarawak, and I am once again pleasantly surprised by the warm welcome I received. The service is unobtrusive, yet the staff is always nearby, ready to assist in any situation. This approach truly makes the stay comfortable. The level of service and attention to detail at Pullman Miri is truly impressive, and I can confidently recommend this hotel for a pleasant stay.

Dear Valued Guest, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager

Moderner Hotelkasten

Nota de Tripadvisor 4.0/5

Rolf Gerhard K Valoración certificada de TripAdvisor

Das Pullmann ist ein riesiger Kasten mit entsprechendem Ambiente, was nicht negativ heißen soll. Moderne Zimmer, gutes Frühstück und wie immer freundliches Personal. Wenn man ein Zimmer in einem höheren Flur hat, genießt man eine schöne Aussicht. Für eine Nacht eine gute Alternative.

Dear Rolf_G_K, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

Estancia muy agradable

Nota de clientes de Avis 5.0/5

Ma.del C. R. M. Negocios - Comentarios confirmados ALL

guest relations, y concierge muy amables, igualmente en el restaurant y en la piscina

Dear Maria Del Carmen Rico m., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayang Roszina Assistant Front Office Manager PULLMAN MIRI WATERFRONT LOT 1347 WATERFRONT COMMERCIAL CENTRE 98000 MIRI SARAWAK – MALAYSIA T. +(60) 85… – M. (60) 16… - F.+(60) 85… H9…

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.188 opiniones 9.5/10 Ubicación
  • 3.328 opiniones 7.6/10 Habitación
  • 2.177 opiniones 7.7/10 Servicio
  • 71 opiniones 7.3/10 Internet
  • 1.547 opiniones 8.2/10 Comodidad
  • 1.367 opiniones 5.3/10 Limpieza
  • 895 opiniones 7.7/10 Desayuno
  • 466 opiniones 8.6/10 Ambiente

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.