Novotel Париж Сен-Дени Стад Базилик 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 785

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Описание

Особенности отеля

  • Современные, светлые номера подходят для любого отдыха

  • Бар на крыше с видом на Эйфелеву башню и столицу

  • Ресторан предлагает блюда домашней кухни из натуральных и сезонных продуктов

  • Семь конференц-залов для ваших мероприятий рядом с Парижем

  • Охраняемая стоянка рядом со стадионом Стад де Франс

Наши номера

Расположение отеля

Novotel Париж Сен-Дени Стад Базилик

1 Place de la Porte de Paris
93200 СЕН-ДЕНИ
Франция

GPS:48.930016, 2.357085

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMET BAR RESTAURANT

Побалуйте себя блюдами 100% домашней кухни из свежих местных ингредиентов. Сокращенное сезонное меню с питательными и вкусными блюдами. Изысканные блюда, сочетающие местные продукты и креативный подход!

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 785

Рейтинг TripAdvisor  3.8/5  Отзывов: 523

Great Stay

Примечание: Tripadvisor 5.0/5

Gabriel A Реальные отзывы TripAdvisor

I came for the match at the Stade de France. The room was great, very comfortable, and well-equipped. The welcome was excellent. A big thanks to Axel for his availability, professionalism, and kindness. Everything was perfect, from start to finish! I highly recommend this place and would love to come back for another stay.

Hello Gabriela, Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay and enjoyed our comfortable rooms and excellent welcome. We will certainly pass along your thanks to Axel for his professionalism, availability, and kindness. It's always a pleasure to know that our guests leave satisfied with their experience. We look forward to welcoming you back for another stay in the future! If you'd like to share your experience with others, feel free to leave a review on Google. See you soon at Novotel Saint-Denis! Corentin DUBUIS General Manager of Novotel Saint-Denis

🥰 Wonderful visit- see you again in July

Примечание: Tripadvisor 5.0/5

Tenzin S Реальные отзывы TripAdvisor

Had a great lunch at Novotel Basilique and a big thank you to Woser at reception for being so warm and welcoming! Even though I was just there for a meal, the hotel looked great, and with its location near Stade de France, I’d love to stay sometime—especially when I’m back for the Stray Kids concert in July! Thanks again, Woser, for making my visit even better!

Dear Tenzins, Thank you so much for your wonderful review! We're thrilled to hear that you had a great lunch at Novotel Basilique and enjoyed your time with us. It's fantastic to know that Woser made your visit even more memorable with her warm and welcoming service. We’re also excited that you’ll be returning for the Stray Kids concert in July! We would love to welcome you for a stay next time you visit, especially with our convenient location near the Stade de France. Looking forward to seeing you again in July! Corentin DUBUIS General Manager, Novotel Saint-Denis

DO NOT BOOK ROOM 219!

Примечание: Tripadvisor 2.0/5

Nicolas U Реальные отзывы TripAdvisor

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Dear 999nicolasu, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the issues you encountered during your stay, particularly with the **room 219**, the **A/C**, and the **transportation service**. Please accept our sincerest apologies for the inconvenience caused. We will investigate the **broken revolving door** and work on fixing the **A/C** in the affected rooms. Regarding the **noise** from the traffic and metro, we understand how disruptive that can be, and we will take further measures to minimize the impact for future guests. In regard to the **airport transport**, we truly regret the delay and the inconvenience it caused. We are currently reviewing our procedures with our transport partners to ensure better communication and more timely service moving forward. We truly value your feedback, and we hope to have the opportunity to provide you with a much-improved experience should you choose to stay with us again. Best regards, Corentin DUBUIS General Manager – Novotel Stade de France

Terrible

Примечание: Tripadvisor 1.0/5

Dreamer37180737531 Реальные отзывы TripAdvisor

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Dear Dreamer37180737531, Thank you for sharing your feedback, and we sincerely apologize for the issue you experienced with the charge for breakfast. We understand how upsetting this situation must be, and we take these matters very seriously. Please know that we are investigating this issue immediately and will work diligently to ensure the proper steps are taken to resolve it. If you could kindly contact our team directly at [hotel's contact email], we will expedite the process of reviewing the charge and issuing a refund if there was an error. We regret that this experience has affected your view of our hotel, and we are committed to resolving the matter to your satisfaction. Thank you for your patience, Corentin DUBUIS General Manager – Novotel Stade de France

Horrible choice

Примечание: Tripadvisor 1.0/5

H7951VPnickb Деловые путешественники - Реальные отзывы TripAdvisor

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Dear H7951VPnickb, Thank you for sharing your feedback, and we sincerely apologize for the numerous issues you faced during your stay with us. We deeply regret that the air conditioning was not functioning properly, especially during such hot weather, and that the noise from outside caused discomfort. We understand how important a restful stay is, and we apologize for falling short in providing this experience. We have taken note of your comments regarding the **room amenities**, including the **bed comfort**, **towels**, and **bathroom products**, and we will review these areas to ensure they meet the high standards our guests expect. We also regret the issues with the **revolving door** and the **restaurant** experience, especially regarding breakfast. We are already addressing these concerns with our maintenance and kitchen teams to make improvements. We appreciate your positive mention of our **location** and proximity to the metro station. We are truly sorry that the rest of your stay did not meet your expectations, and we hope you will consider giving us another chance in the future. Best regards, Corentin DUBUIS General Manager – Novotel Stade de France

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Другие интернет-пользователи оценили наш отель

  • 549 Отзывов 8.6/10 Расположение
  • 662 Отзывов 7.9/10 Номер
  • 676 Отзывов 8.1/10 Сервис
  • 8 Отзывов 6.4/10 Интернет
  • 315 Отзывов 6.9/10 Завтрак
  • 284 Отзывов 8.3/10 Чистота
  • 8 Отзывов 3.8/10 Бассейн

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