Novotel Paris Saint Denis Stade Basilique 4성

고객 평점 (ALL 평가) 4.2/5 808 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Paris Saint Denis Stade Basilique - Image 1
Novotel Paris Saint Denis Stade Basilique - Image 2
Novotel Paris Saint Denis Stade Basilique - Image 3
Novotel Paris Saint Denis Stade Basilique - Image 4
1 Place de la Porte de Paris, 93200 SAINT DENIS, France

호텔설명

호텔 추가 정보

  • Room Service catering to delight your taste buds!

  • Seven meeting rooms, close to the business district

  • Certified ALLSAFE

  • Stade de France metro station within walking distance of the hotel

숙박

호텔 위치

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200 SAINT DENIS
France

GPS:48.930016, 2.357085

전화
팩스 +33 1 55 99 95 96

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR RESTAURANT

Within the peace and quiet of our lush patio or our room with plenty of natural light, now is the perfect time to discover our uniquely fresh and balanced stone-grilled cuisine, inspired by seasonal products

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  808 리뷰

TripAdvisor 평가  4.0/5  509 리뷰

DO NOT BOOK ROOM 219!

트립어드바이저 평점 2.0/5

Nicolas U TripAdvisor 인증 리뷰

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Terrible

트립어드바이저 평점 1.0/5

Dreamer37180737531 TripAdvisor 인증 리뷰

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Horrible choice

트립어드바이저 평점 1.0/5

H7951VPnickb 비즈니스 - TripAdvisor 인증 리뷰

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Concern about Unresponsive Staff, Poor Phone Etiquette, and Difficulty in Communication

트립어드바이저 평점 1.0/5

Nitin P TripAdvisor 인증 리뷰

Dear Novotel Paris Saint Denis Stade Basilique Management, I am writing to express my concern and frustration about the lack of response from your team, particularly ACHEAMPONG Patricia, regarding our group booking inquiries. Despite sending multiple emails, I have not received any response or acknowledgement. Furthermore, I have tried to contact the hotel several times to speak with ACHEAMPONG Patricia, but she is never available to take calls. When I do get through to the hotel, the staff rarely answer the phone properly, and I am often left waiting or disconnected. This lack of communication, unavailability, and poor phone etiquette is causing significant inconvenience and delaying our booking process. I would appreciate it if you could look into this matter and ensure that: - Your team responds promptly to emails - Staff members are available to take calls or return messages - Phone calls are answered professionally and promptly Alternatively, please provide me with an alternative contact person or email address where I can get a response. I hope you understand the importance of effective communication and good customer service in building trust and ensuring a smooth booking experience. I look forward to hearing from you soon.

VERY BAD CUSTUMER CARE. BE CAREFUL.

트립어드바이저 평점 1.0/5

Mimmy1972 TripAdvisor 인증 리뷰

I do not recommend this hotel at all! The they before leaving, we paid for tourist tax. Just a coupple of hours after we left the hotel, my husband realized that 70,00 euros had been withdrawn from our card and....it was them!!! After blocking the card, we called immediately to understand the reason for this withdrawal and they sent us a second bill afterwards. This means that we paid 180 euros for 3 nights (5 people and two rooms). Since then, I have been calling several times to inquire why they had charged us this EXTRA money and took it without letting us know! I asked them to send us one single bill and to know the amount we were supposed to be reimbursed, but the staff is incapable of taking care for certain matters and although iI asked to speak with the appointed manager, no one has ever got me back! Moreover, the hotel is situated in a dangerous area and I would not recommebded for this reason too. BAD VERY BAD!!!!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 542 리뷰 8.3/10 위치
  • 664 리뷰 7.5/10 객실
  • 640 리뷰 7.3/10 서비스
  • 7 리뷰 6/10 인터넷 가격
  • 332 리뷰 6.6/10 조식
  • 274 리뷰 8.4/10 청결도
  • 179 리뷰 4.7/10 레스토랑
  • 122 리뷰 3.4/10 가격 대비 가치

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