ibis Sofia Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 512

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132 Mimi Balkanska Str, 1517 SOFIA, Bułgaria

Opis

O hotelu

  • 500m from Airport Sofia

  • 24/7 shuttle service to terminals

  • Complimentary breakfast

  • Pet-friendly rooms

  • Free parking

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Lokalizacja hotelu

ibis Sofia Airport

132 Mimi Balkanska Str
1517 SOFIA
Bułgaria

Pozycja GPS:42.686836, 23.396133

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 512

Ocena TripAdvisor  3.6/5  Liczba opinii: 619

Ocena klientów 5.0/5

Irina G. Pary - Opinie potwierdzone ALL

Wygodny pokój

Szanowna Pani Irino G., Dziękujemy za pozytywną opinię. Cieszymy się, że nasza lokalizacja oraz obsługa spełniły Pani oczekiwania. Zachęcamy do ponownego odwiedzenia naszego hotelu w przyszłości. Z poważaniem, Kristina Nedyalkova Dyrektor Generalny – Ibis Sofia Airport

Next time in Sofia I would choose to stay somewhere else !

Ocena na stronie TripAdvisor 1.0/5

az95 Opinia zatwierdzona w TripAdvisor

Let’s start with a positive. Close location to airport, convenient shuttle service. Room was on the smaller side, but clean , including bathroom. Negative : our entry door to the room was hanging on one screw in the door hinge , so to close door to the room , I have to slam door several times, waking up all my neighbors. We didn’t want to go down to unfriendly reception desk to change the room because we were so tired. Hotel restaurant with one overwhelmed hostess working bar and restaurant at once, said to us, what they run out of several overpriced menu items including soup and beer. Next bust was advertised early breakfast. It was a real joke, and nothing else in my opinion . Just a sandwich and an apple in brown bag , no kidding , nothing else ! No coffee or tea . No mention of anything like water, juice , yogurt , cheese sticks or anything else ! We had travel a lot , and we saw early breakfast in the bag , but nothing like that . Irritated front desk attendant made us a cap of coffee and charge for it !!! So in my next visit to beautiful Bulgaria I choose a different hotel .

Dear az95, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I appreciate your acknowledgment of our convenient location and clean accommodations. I sincerely apologize for the issues you encountered during your visit. It is concerning to hear about the door malfunction in your room, and I understand how this may have caused inconvenience. Our team strives to maintain a high standard of service, and I regret that your experience at the reception did not meet those expectations. Regarding the restaurant experience, I understand that running out of menu items can be frustrating, especially when you are looking forward to a meal. I also acknowledge your comments about the early breakfast offerings. Your input is valuable, and I will ensure it is shared with the appropriate departments for future consideration. Thank you once again for your review. I hope you will reconsider and give us another opportunity to serve you in the future.

“Ideal for travelers needing a comfortable one night stay 😊

Ocena na stronie TripAdvisor 5.0/5

Labrini K Solo travel - Opinia zatwierdzona w TripAdvisor

“A wonderful surprise! Great value for money and perfect for a comfortable stopover. Friendly and helpful staff, free transfer, clean and well-kept facilities — everything a traveler needs for an overnight stay. Ideal for travelers needing a comfortable one-night stay — clean, friendly and great value. Fee transfer from and to airport! Well done!”

Dear Labrini K, Thank you for your kind words and positive feedback regarding your recent stay. We are thrilled to hear that you found our hotel ideal for your overnight travel needs, and that our staff and facilities met your expectations. Your satisfaction is our priority, and we appreciate your recognition of our services. We hope to welcome you back in the future for another pleasant experience. Best regards, Kristina Nedyalkova General Manager Ibis Sofia Airport Hotel

not good as can be

Ocena na stronie TripAdvisor 3.0/5

479mirak Opinia zatwierdzona w TripAdvisor

My experience from yesterday cleanliness is not good - there were hairs in the shower. At the reception the attitude is minimalist or unwilling to answer questions or be nice. They know that there will always be guests due to the location, so they behave like pig capitalists. Unlike other hotels in the chain that allow you to sit in the lobby - here it is an expensive restaurant IBIS SOFIA- collaborators with/by put huge advertisements at the entrance for "Top Rent Car" , who systematically sting and deceive customers- as I am one of the victim

Dear Mira K, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, particularly with cleanliness and the service at the reception. Your experience does not reflect the standards we strive to maintain, and I will ensure that your concerns are addressed with our team. Regarding the lobby seating, we appreciate your understanding of our restaurant policy, which aims to provide a pleasant dining environment for all guests. As for the advertisements, please know that we take guest feedback seriously and will review our partnerships accordingly. Thank you once again for your valuable comments. Kristina Nedyalkova General Manager Ibis Sofia Airport Hotel

Would not recommend this hotel.

Ocena na stronie TripAdvisor 2.0/5

Tasmia7 Opinia zatwierdzona w TripAdvisor

The room was clean and tidy. There was only two sockets to use in the room and one was for the fridge. The bed was very hard and the mattress was very thin and you could feel the slates. The pillows were very uncomfortable. Thankfully we was only staying one night but we would not recommend this hotel. We ate in the restaurant but did not really like the food. The curry did not taste like curry, it was bland and the burger was dry, overcooked and chewy. We was charged for fries that we did not order. When I asked at reception, in the morning before our flight, I was told nothing can be done until the day staff arrived at 11:00am so we was out of pocket without anyone willing to refund me for the fries

Dear Tasmia7, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found the room clean and tidy. However, we regret to learn about your discomfort with the bed and pillows, as well as your dining experience in the restaurant. We strive to provide a variety of dining options that cater to different tastes, and it is unfortunate that the dishes were not to your liking. Your comments regarding the food quality will be shared with our culinary team for review. We also acknowledge your concern about the billing for the fries, and we apologize for the inconvenience caused by the timing of our staff availability. We encourage guests to address any concerns during their stay, as our team is here to assist whenever possible. We appreciate your input and hope for the opportunity to welcome you back in the future with an improved experience. Best regards, Kristina Nedyalkova General Manager Ibis Sofia Airport Hotel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 796 Liczba opinii 9.4/10 Lokalizacja
  • 833 Liczba opinii 5.5/10 Pokój
  • 841 Liczba opinii 8.7/10 Obsługa
  • 17 Liczba opinii 7/10 Internet
  • 439 Liczba opinii 8.1/10 Śniadanie
  • 410 Liczba opinii 3.4/10 Komfort
  • 391 Liczba opinii 6.3/10 Czystość
  • 348 Liczba opinii 7.6/10 Dobra oferta cenowa

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