Sofitel Luang Prabang 5 星

客户意见评级 (ALL 评级) 4.7/5 144 评论

保证最优惠房价
Sofitel Luang Prabang - Image 1
Sofitel Luang Prabang - Image 2
Sofitel Luang Prabang - Image 3
Sofitel Luang Prabang - Image 4
Ban Mano, 0600 琅勃拉邦, 老挝人民民主共和国

描述

酒店其他优惠

  • 在亚太地区旅游和休闲颁奖典礼上斩获"老挝最佳游泳池和水疗中心"荣誉

  • 位于琅勃拉邦的中心地带，在前法国总督的官邸内。

  • 从神秘的寻宝到神圣的仪式，体验我们精心安排的老挝观光之旅。

  • 拥有 25 间传统风格的套房，每间套房都配有郁郁葱葱的凉亭和浴缸或私人泳池。

  • 品尝老挝和法国美食；在这里，主厨采用农场直采的新鲜食材为不同客人定制创意菜肴

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Sofitel Luang Prabang

Ban Mano
0600 琅勃拉邦
老挝人民民主共和国

GPS:19.881499, 102.135347

电话
传真 +856 71 260 776

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  144 评论

TripAdvisor 评级  4.8/5  1,267 评论

卓越奖 2025

Amazing hotel!

Tripadvisor 评级 5.0/5

Ximena L 经 TripAdvisor 认证的评论

Amazing stay from start to finish! The hotel is gorgeous, clean, and comfortable, and the staff went above and beyond to be kind and helpful. Truly a wonderful experience—I can’t recommend it enough.

Awesome

Tripadvisor 评级 5.0/5

johannroe 经 TripAdvisor 认证的评论

We felt very good pampered at this extraordinary place - from the warm welcoming until the good bye team. The attentive staff fullfill every wish during your stay. For breakfast you enjoy traditional and international specialities in the lush garden. Dont‘t miss a relaxing traditional lao massage!

Dear johannroe Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you felt truly pampered throughout your stay and that our team made you feel welcome from arrival to departure. Your kind words about the attentiveness and dedication of our staff are greatly appreciated and will be shared with the entire team. It is also a pleasure to know that you enjoyed our breakfast selection, combining traditional Lao and international specialties, served in our lush garden setting. We are especially happy that you had the opportunity to experience a traditional Lao massage—one of our guests’ favorite ways to unwind. Thank you once again for choosing Sofitel Luang Prabang. We sincerely hope to have the pleasure of welcoming you back for another memorable and relaxing stay. With warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Amazing experience with one miss

Tripadvisor 评级 4.0/5

Marisa W 经 TripAdvisor 认证的评论

The Sofitel Luang Prabang is an amazing hotel with personalized service made possible by having only 25 rooms. The staff at breakfast remembers you and your preferences and elevates the experience at every turn. The front desk doubles as the concierge and they are always at your service. Yai was impeccable. She always explained things clearly and helped us make decisions about what to do through the hotel (Kuang Si Waterfalls) and what to do on our own (Pak Si Cave). We also had an amazing Lao couples massage and the pool is wonderful for lounging or swimming laps. One note depending on what you’re looking for: the hotel has a lot of families, the kids were generally loud and often taking up a lot of space at the pool. The one downside of the hotel: while Yai was amazing, a colleague of hers at the front desk was less contentious. Whereas Yai laid out our options, confirmed the cost, and had us sign for our selection, we had a different experience with her colleague: we asked about going to the alms giving in the morning, mainly to ask exactly where to go and when — we were well accustomed to walking downtown from the hotel which is an easy walk and preferable to being driven. This colleague however assumed we would go with the hotel and told us to be ready at 5:15 AM. The hotel has a shuttle that goes downtown so we thought we’d be going with any other guests who opted in. When we got there in the morning, however, it was just us in the car — even though it turned out that at least two other groups from the hotel had gone. We were also surprised by the setup, where the sister hotel downtown had nice stools for us with plenty of sticky rice for the monks, water to pour on the bushes and an offering to place on the buddha at the temple afterward. We had received no context on what the activity would entail — including the cost of $30 per person (USD), which was not made known to us until we received our final bill at checkout. I think this was an honest oversight so I didn’t make a big deal of it, but it was quite frustrating. I will say that this same colleague allowed us a 4:30 PM checkout because our departing train wasn’t until 6 PM and that is both very uncommon and very much appreciated. All in all an amazing experience I would recommend. Too bad that we had this surprise fee without any context or sign off ahead of time.

Dear Marisa, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at Sofitel Luang Prabang. We are truly delighted to read that you enjoyed the personalized service made possible by our intimate size, as well as the breakfast experience, pool, spa, and your Lao couples massage. Your kind words about Yai are especially appreciated — she is indeed a valued member of our team, and we will be sure to recognize her for her impeccable service and clear, caring guidance during your stay. At the same time, please allow us to sincerely apologize for the frustration you experienced regarding the alms giving arrangement. You are absolutely right to expect clear explanations, advance confirmation, and transparent communication of costs before participating in any activity. While we appreciate your understanding that this was not intentional, your feedback highlights an important gap in our service delivery, and we take it very seriously. We are already reinforcing our internal procedures to ensure that all guests receive full context, options, and cost confirmation — with explicit sign-off — prior to any arrangements being made. We are, however, pleased that the late check-out could be extended to support your travel plans, and we’re glad this provided some added comfort on your departure day. Thank you once again for recommending our hotel despite this shortcoming. Your comments help us improve, and we sincerely hope to have the opportunity to welcome you back in the future for an even more seamless and exceptional experience. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Convenience

Tripadvisor 评级 5.0/5

caominh D 经 TripAdvisor 认证的评论

I have good trip, many trees, big pools, friendly staff, they support quickly, car service to centre and back hourly. So good

Dear ca0minhd, Thank you very much for sharing your kind review following your stay with us at Sofitel Luang Prabang. We are delighted to know that you had a good trip and enjoyed our lush greenery, large swimming pool, and the convenience of our complimentary shuttle service to and from the city center. It is especially rewarding to hear your positive comments about our friendly team and their quick support, as genuine and attentive service is very important to us. Thank you once again for your recommendation. We truly hope to have the pleasure of welcoming you back in the near future for another relaxing and enjoyable stay. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Fabulous Hotel

Tripadvisor 评级 5.0/5

PeterG873 经 TripAdvisor 认证的评论

From our greeting by the lovely receptionist to the check out where staff magically appeared from everywhere to help with our bags this was a wonderful stay. Beautiful and well manicured grounds. Our Heritage Suite was large and nicely decorated. Breakfast and dinner in the restaurant were all delicious. Do try the Lao dishes - every one was enjoyable. It’s a short walk into the centre of town and we found Luang a Prabang to be relaxing and friendly. It was a great place to visit. The spa was very professional and we felt like very welcome guests at all times.

Dear Peter, Thank you very much for sharing your wonderful review and for your generous comments following your stay with us at Sofitel Luang Prabang. We are truly delighted to read that your experience was fabulous from arrival to departure, and that our team made you feel genuinely welcomed and well cared for throughout your stay. Your kind words about the warm greeting at check-in and the attentive assistance at check-out mean a great deal to us, as heartfelt service is at the core of our philosophy. It is a pleasure to know that you enjoyed the beautifully manicured grounds, your spacious and elegantly decorated Heritage Suite, as well as both breakfast and dinner at our restaurant. We are especially pleased that you tried and appreciated our Lao dishes—sharing local flavors is something we are very proud of. We are also glad that you found the location convenient, Luang Prabang relaxing and friendly, and that your experience at the spa met your expectations in terms of professionalism and comfort. Thank you once again for your kind recommendation and for choosing to stay with us. We truly hope to have the pleasure of welcoming you back to Sofitel Luang Prabang in the future for another memorable and relaxing visit. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 88 评论 8.8/10 位置
  • 159 评论 7.6/10 房间
  • 266 评论 9.1/10 服务
  • 124 评论 8.6/10 设施
  • 108 评论 8.7/10 氛围
  • 66 评论 7.6/10 早餐
  • 24 评论 4.7/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 琅勃拉邦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。