琅勃拉邦索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 103 评论

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描述

酒店其他优惠

  • 在亚太地区旅游和休闲颁奖典礼上斩获"老挝最佳游泳池和水疗中心"荣誉

  • 位于琅勃拉邦的中心地带,在前法国总督的官邸内。

  • 从神秘的寻宝到神圣的仪式,体验我们精心安排的老挝观光之旅。

  • 拥有 25 间传统风格的套房,每间套房都配有郁郁葱葱的凉亭和浴缸或私人泳池。

  • 品尝老挝和法国美食;在这里,主厨采用农场直采的新鲜食材为不同客人定制创意菜肴

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酒店位置

琅勃拉邦索菲特酒店

Ban Mano
0600 琅勃拉邦
老挝人民民主共和国

GPS:19.881499, 102.135347

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings, live grilling showcases, and ethereal Lao desserts. The epitome of dining.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  103 评论

TripAdvisor 评级  5.0/5  1,092 评论

卓越奖 2024

Average 5 night stay - not worth the price

Tripadvisor 评级 3.0/5

LondonerAbroad29 Couples - 经 TripAdvisor 认证的评论

- Check-in quality and service: 3* - Breakfast: excellent with good options across all areas - Restaurant (dinner): we had room service and were served two plates of cold steak and cold chips. Not sure what happened here but it’s beyond the point of complaining for such basic things - Drinks: Very hit and miss for all cocktails, issues with Bloody Mary (saw a lady also send it back twice at the 3 Nagas last night), issues with their Pina Colada which was actually foul - SPA: Bleugh. Usual stuff for Laos. Fingers too close to my private areas. Music too quiet. AC too loud. Bit seedy and can’t actually smell the chosen oil. The staff is very trying and Mrs Kailli (across Sofitel and 3 Nagas) was the saving grace; made a birthday beautiful. Personalised gifts. Just very high quality professionalism and communication. She is an absolute gem for this resort and I hope they reward her fully Whilst the pool size in the villa is good, the turn down and cleaning service is good, our room smells like drainage / gutters. The water was brown on the first day coming out of the taps - imagine. The panels around the pool is very dated and quite disgusting. As such - whilst we had a pleasant stay made possible by the staff who are genuinely lovely and trying, and obviously along with Rosewood and the Belmond, this is a top 3 option in Luang Prabang, I think from a value perspective it’s a 3* all-in experience unfortunately. Lastly - the prices are not held consistent so you can pay 40% higher or lower for the same room depending on how far out you book - this hotel is actually owned by a regional individual so doesn’t hold consistent pricing consistent with European brands ie same price every day all year within 5% only. As such - be prepared to feel like you’ve overpaid when you check and see your room 40% cheaper for another day… Thanks

百年建筑底蕴深厚,度假氛围浓

客户意见评级 4.5/5

唐. 朋友住宿 - 所有已确认评论

服务人员热情友善乐于助人,酒店环境幽静古朴。

Dear 唐., Thank you for your kind words! We're thrilled to hear that our warm, friendly, and helpful service staff made your stay enjoyable. We're also glad you appreciated the quiet and quaint environment of our hotel. We look forward to welcoming you back to Sofitel Luang Prabang for another relaxing stay. Best regards, Vard Front Office Manager Sofitel Luang Prabang

The gem of Luang Prabang

Tripadvisor 评级 5.0/5

Compass21677185882 经 TripAdvisor 认证的评论

Sofitel Luang Prabang offers all what you may expect when you reach a hotel : perfect location, amazing facilities (the pool is simply fantastic, do not miss the spa full of charm elected best spa in Laos in 2023... do not miss either the complimentary massage offered at breakfast area to rejuvenate your day start), excellent comfort in room (comfort of the Sofitel beddings and mattress always unbeatable), delicious food options & cocktails, served by the pool or at the main restaurant Governor's Grill. But what made our stay simply unforgettable was the amazing staff there : front desk manager Mr Youth super helpful attentive and providing the very best recommendations for the visits; Mr Souk's recommendations in restaurant for food options were priceless, so were the cocktails he prepares at happy hour by the gorgeous pool to enjoy the sunset, restaurant staff Bath and Phone always present and offering their unique beautiful smile to enlighten each day. But the service highlight was definitely given by restaurants manageress Mrs Keili who operates in both 3 Nagas restaurant in the town as well as in the Governor's Grill within the hotel : super professional and attentive to details, always present and willing to provide her best recommendations; by putting service level at its best Keili made the whole experience in Sofitel Luang Prabang simply unforgettable.

Dear Valued guest, Thank you for your heartfelt review! We're thrilled to hear that you enjoyed your stay at Sofitel Luang Prabang and that our facilities, location, and services met your expectations. Your kind words about our team, especially Mr. Youth, Mr. Souk, Bath, Phone, and Mrs. Keili, mean a lot to us. We're delighted to know that they contributed to making your stay unforgettable with their exceptional service and warm hospitality. We look forward to welcoming you back for another memorable experience soon! Warm regards, Vard Front Office Manager Sofitel Luang Prabang

Staffs are not just staffs they can be your family of friends away from home

Tripadvisor 评级 5.0/5

Vo M 经 TripAdvisor 认证的评论

We went last January and we loved our stay at both Sofitel and sister hotel MGallery Its not to stay in Sofitel coz its quiet and you can enjoy peace with the sound of birds and wind that makes you feel more relaxed. We loved to spend the day at the pool. Daily breakfast is a delight with so attentive staffs. Then we met Keilli, she spoils us. I remember when our time to stay in 3 Nagas she's not in uniform that time coz its her off but when she saw me she came and help me with my packs of things. She's a gem. I found a new friend in Luang Prabang until now we are still connected thats why I'm making this review.

Dear Vom, Thank you so much for sharing your heartfelt review. We are delighted to hear that you enjoyed your stay with us at Sofitel and our sister hotel, MGallery. It's wonderful to know that you found our environment peaceful and relaxing, and that you had such a pleasant time by the pool and at breakfast. Our team strives to create a welcoming and serene atmosphere for all our guests. We are especially thrilled to hear about your connection with Keilli. She truly is a gem, and it’s heartwarming to know that she made such a lasting impression on you. We are proud to have staff who go above and beyond to make our guests feel like family. Thank you for your kind words and for sharing your experience. We look forward to welcoming you back to Luang Prabang and continuing to be your home away from home. Warm regards, Vard Front Office Manager Sofitel Luang Prabang

Happiness

Tripadvisor 评级 5.0/5

Araya S 经 TripAdvisor 认证的评论

Everything is so perfect from front Office staff to their Restaurant and Housekeeping in the room. They made sure everything is fine. Even it's raining in the morning's of our stay we can't stop ourselves to be out for breakfast Keilli's team made sure we got all we need from suggestion of what we and request. They knew how to handle things. Thank you to the free massage every morning and the Pool experience was amazing. I can stay all day reading my book and chill with their BBQ , music and drinks led by Chef Perth and Professional Bartender. Cheers!

Dear Araya, Thank you so much for your heartwarming review! We're delighted to hear that you had such a happy and memorable stay with us at Sofitel Luang Prabang. We're thrilled that you found everything perfect, from our front office staff to our restaurant and housekeeping team. It's wonderful to know that Keilli's team made your rainy mornings enjoyable and ensured you had everything you needed. We're also glad you enjoyed the complimentary morning massages and had a great time relaxing by the pool with BBQ, music, and drinks. Chef Perth and our bartender will be delighted to hear your kind words. We look forward to welcoming you back for another amazing experience. Cheers! Warm regards, Vard Front Office Manager Sofitel Luang Prabang

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其他网络用户评价我们的酒店

  • 58 评论 8.7/10 位置
  • 84 评论 7.7/10 房间
  • 136 评论 9.5/10 服务
  • 48 评论 8.6/10 设施
  • 47 评论 9.3/10 氛围
  • 34 评论 8.3/10 早餐
  • 28 评论 8/10 性价比
  • 20 评论 9.1/10 运动休闲

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