琅勃拉邦索菲特酒店 5 星

5 min. from the old center of luang prabang, the hotel is settled inside the historic Lao governor's house. rooms are clean, friendly staff always helpful. Food is not great, but overall that was a nice stay.

很不错，虽然很小，但是很舒适

Sofitel Luang Prabang是一百多年前的法国总督宅邸，如今的世界遗产保护建筑。整个酒店很安静，只有26间客房，客房内都有一个室外浴缸。另外第二天我们还体验了酒店的Cooking class，主厨很棒，带我们逛了当地的早市，教了我们当地菜的做法，并分享了一些他的菜谱。一家很适合度假的酒店！

A serene location steeped with history and luxury. The gardens, pool and rooms are of very high quality. The front desk and guest experience staff are especially superior. Although the food experience was adequate, this is one area where improvement may be made.

环境不错，房间舒适

We enjoyed the cooking class with Chef John . its been an entertaining and informative experience.. All the staff including the management has given their best service and you could feel welcomed in this resort . Relaxing atmosphere . If you are looking for hotel that is near to attractions and markets then this hotel will be a bit out of the centre of old town .About 10 minutes away by car

员工亲切和蔼，服务周到

花园和房间很漂亮

美丽的园林，美味的早餐，美丽的房间，友好的服务。餐厅氛围不错，午餐也美味。房间设施便利。但没有夜床服务。

酒店的每一位员工都非常友善和热情，每一天见面都感到很快乐。酒店服务很好，客人的需求都能够满足，日常行程酒店都跟进和安排。

I am very pleased with the general attitude of the staff. They are friendly and helpful. However, the Governor's suite that I booked was really a disappointment. The second room was fitted with only a bed, and nothing else. There wasnt even a bedside table not to mention an independent wardrobe of some kind. The third guest in that room felt totally disrespected and disengaged wth a room set up like that. If the suite is meant to be a host third guest, then the hotel must ensure that room/set up is of the same standard as any other guests. Not only was that room not fitted, the bed turning service was done with less care and attention. The third guest was not given sweets on the pillow. it was just very sloppy. The room was not properly set up when we arrived. We wanted to take a bath but there was not bath salt adn the tissue boxes were taken away. When we asked for facial tissue, they just handed a branded box instead of loading them into the wooden tissue box. We checked in for three person for that suite, but the cutlery and crockery was prepared for two. I am very disappointed with the room and the housekeeping service.

We stayed with 2 kids (1 and 3 years old) and had a great time. The staff is very attentive and helpful. We organised some activities with the help of the concierge. The property is beautiful and has that colonial charm.

我住过的雅高索菲特品牌最温馨的酒店之一，尤其对一些小众要求可以处理得让人产生感激之情，实在不易。

Excellent property just aside of Luang Prabang city center; service is excellent and the rooms very enjoyable. Thanks for the upgrade. Personal touch from the FOM and resort manager added to the nice stay.

环境非常舒适，院子里面还有小兔子，非常有爱心，也有生活气息； 早餐的品质还不够惊艳，厨师的水平可以再提高； 新年晚宴的价格略高——170美金，很多住客都没有参加，这个价格跟当地的平均物价相比，相去甚远，而且厨师的水平还比较一般。