イビス ポンティアナク シティ センター(2018年9月オープン) 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 564 件のレビュー

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イビス ポンティアナク シティ センター(2018年9月オープン) - Image 1
イビス ポンティアナク シティ センター(2018年9月オープン) - Image 2
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イビス ポンティアナク シティ センター(2018年9月オープン) - Image 4
Jl Jendral Ahmad Yani No 81, West Kalimantan, 78124 ポンティアナク, インドネシア

説明

ホテルのその他の情報

  • ポンティアナックの街の中心部に位置します

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

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ホテル所在地

イビス ポンティアナク シティ センター(2018年9月オープン)

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 ポンティアナク
インドネシア

GPS:-0.048951, 109.343749

電話番号
ファックス +62 21 5744405

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  564 件のレビュー

トリップアドバイザーの評価  5.0/5  862 件のレビュー

2024エクセレンス認証

I had a good stay here

トリップアドバイザーの評価 5.0/5

Rizka P トリップアドバイザー認証口コミ

Thankyou for taking care of my room and food i love the pudding menu on the restaurant wkwkkw but maybe it would be better if the wifiiii much faster for working purposes in the hotel. The staff are all nice, thank you :) the dinner sometimes not come in warm condition but I can request ..

Dear Mrs Rizka P , Warmest greeting from Ibis Pontianak City Center , First of all, We would like to take this opportunity to thank you very much for choosing Ibis Pontianak City Center. We have received information concerning to your inconvenience during your stay, we highly regret the inconvenience caused on this occasion and please accept our sincerest apology. Your concerned has been shared to our team member and necessary action has been taken for future improvements. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you and your family back at Ibis Pontianak City Center Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

Need improvement to their order taker staff and reception

トリップアドバイザーの評価 2.0/5

Suryanirmaa トリップアドバイザー認証口コミ

This was my first time experiencing such poor service at an Accor hotel. Typically, the housekeeping staff is very helpful, but this time it was different. (The female order taker) She didn’t seem interested in providing solutions and instead pushed the responsibility back onto the guest to figure things out on their own. The front office staff was also underwhelming. The line at the front desk was long, and when I asked for a paper bag because I had a lot of items, I noticed they had some in their storage. However, when I requested one, they said they didn’t have any. Even when I asked if I could purchase one, there was no helpful response or alternative offered. On the other hand, in the restaurant, I slipped due to a wet floor, but I appreciated the quick response from the restaurant team to address the issue. Good job to the restaurant team, but housekeeping and reception need significant improvements in their service 👎🏻

Dear Mrs Irma S , Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel on Trip Advisor. It is a real pleasure to have welcome you back. I have taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Ricky Coen Arifin General Manager

Great stay

トリップアドバイザーの評価 5.0/5

Meander47675554947 トリップアドバイザー認証口コミ

I recently stayed at this budget hotel and found it to be a solid choice for affordable accommodations. The rooms were clean and provided basic comfort, meeting expectations for a budget stay. The location was quite convenient, with easy access to major attractions and easy access for transportation, making it easy to get around the city. The staff were notably friendly and helpful throughout my stay. Tere at the reception stood out for her efficiency and warm welcoming service, along with the other staffs I encounter. Their support added a positive touch to my overall experience. While the hotel might not have luxury amenities, it offers good value for the price and is well-suited for travelers seeking practical and cost-effective lodging.

Dear Mr Meander47675554947, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Bussiness trip

トリップアドバイザーの評価 5.0/5

rieza r トリップアドバイザー認証口コミ

Location so strategic in city center and not too busy, Service excellent, good ambience, the staff is very helpful and friendly, especially novie and najwa. Its a good option who are looking for a comfortable place to stay in central location

Bapak rieza r yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah meluangkan waktu anda untuk berbagi pengalaman di tripadvisor selama kunjungan terakhir anda di Ibis Pontianak City Center, kami sangat senang mendengar bahwa anda mendapatkan pelayanan dan pengalaman yang menyenangkan serta menikmati fasilitas yang telah tersedia. Pengalaman anda menjadi motifasi kami untuk memberikan pelayanan yang lebih baik lagi untuk seluruh tamu. Sekali lagi terima kasih atas tanggapan anda di tripadvisor, kami menantikan kedatangan anda selanjutnya dimasa yang akan datang. Hormat Saya, Ricky Coen Arifin General Manager

Great Staff, Nice Cozy Room

トリップアドバイザーの評価 4.0/5

adison s トリップアドバイザー認証口コミ

Always helpful Staff and great attitude, room is big enough for us business travellers, nice, clean and cozy. Keep it up and do keep them always clean: room and them shower. Lightning can be a bit brighter, but still Ok. Watch out that this place is always packed during holiday seasons.

Dear Mr adison s, Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 166 件のレビュー 9.3/10 ロケーション
  • 492 件のレビュー 8.7/10 客室
  • 521 件のレビュー 9.4/10 サービス
  • 13 件のレビュー 7.4/10 インターネット
  • 300 件のレビュー 9.3/10 清潔さ
  • 212 件のレビュー 9.2/10 料理
  • 185 件のレビュー 8.8/10 設備
  • 136 件のレビュー 8.9/10 朝食

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周辺の他の施設

メルキュール ポンティアナク シティ センター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 (567 件のレビュー)

At 859 m

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