メルキュール ポンティアナク シティ センター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 410 件のレビュー

メルキュール ポンティアナク シティ センター - Image 1
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メルキュール ポンティアナク シティ センター - Image 3
メルキュール ポンティアナク シティ センター - Image 4

説明

ホテルのその他の情報

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

メルキュール ポンティアナク シティ センター

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 ポンティアナク
インドネシア

GPS:-0.055007, 109.348544

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  410 件のレビュー

トリップアドバイザーの評価  4.5/5  1,745 件のレビュー

2024エクセレンス認証

Family Staycation & BBQ Party 🥰

トリップアドバイザーの評価 5.0/5

Ledyane L トリップアドバイザー認証口コミ

Went here for business trip but end up with family staycation. We took standar room include breakfast, and add dinner. The dinner was so fancy with affordable price, variatif menus, the staff were so friendly. We ate (for dinner) : all-you-can-eat : meat barbecue, pancake, many Thailand foods, desserts, we love all the foods. Keep up the good wordl Mercure Pontianak!

Dear , Mrs. Ledyanel We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

First breakfast in Mercure Hotel

トリップアドバイザーの評価 5.0/5

NUR A トリップアドバイザー認証口コミ

The breakfast with variety on Indonesian local food. With much menu to choose from. We came early and the seat with was quite full ( with people coming for meeting or seminars I assume) so it's better to come latter to get seatings. We are very satisfied the service given. Thumbs up.

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

event trip

トリップアドバイザーの評価 5.0/5

Farrij Rizki A トリップアドバイザー認証口コミ

staff was helpful had the smoothest and easiest check in, breakfast was overall OK, if you’re visiting, you should consider having the local foods! the jajanan pasar corner is quite unique and eye catching since they’re serving various local snacks

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Enjoy Pontianak in Mercure Hotel

トリップアドバイザーの評価 5.0/5

Coastal11940215920 トリップアドバイザー認証口コミ

Good food for breakfast..many menu Clean room and comfort Bed Good hospitality from Hotel Assistant Good view to Pontianak city Many facility for guest and children Nice swimming pool Good recommendation hotel to stay in Pontianak near Mall Ayani

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Don’t stay here!

トリップアドバイザーの評価 1.0/5

David M トリップアドバイザー認証口コミ

My spouse ended up in hospital with atypical pneumonia possibly legionella from the air conditioning which was ineffective and being “ fixed” at the time we were unfortunate enough to stay at this filthy, noisy and drab place. One of the front desk staff members (male) was so unhelpful and rude. The other staff were good especially the manager of concierge who took us to the hospital. This place is a half a star dive at best.

Dear Mr. David, Thank you for taking the time to share your experience at Mercure Pontianak City Center. I'm sorry your experience did not meet your expectations; please allow me to convey my sincere apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the comments you gave regarding the incident at our Hotel Mercure Pontianak City Center, we would like to clarify the comments given regarding the concierge manager who took you to the hospital, because we do not have a concierge manager and we would be very grateful if you would share the details of your complaint. your experience via telephone number 085750127276 & email (fom@mercurepontianak.com) so that we can follow up quickly and this incident does not happen again in the future, because we have double checked the guest history but have not found the name of the booking in question. Please be assured that we are taking appropriate action to resolve this issue. We appreciate your raising your concerns, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Ricky Coen Arifin General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 114 件のレビュー 8.8/10 ロケーション
  • 390 件のレビュー 8.5/10 客室
  • 562 件のレビュー 9.1/10 サービス
  • 9 件のレビュー 6/10 インターネット
  • 312 件のレビュー 8.8/10 料理
  • 229 件のレビュー 8.8/10 清潔さ
  • 167 件のレビュー 8.5/10 朝食

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周辺の他の施設

イビス ポンティアナク シティ センター(2018年9月オープン) 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 (523 件のレビュー)

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