Sofitel Mexico City Reforma 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,455 件のレビュー

Sofitel Mexico City Reforma - Image 1
Sofitel Mexico City Reforma - Image 2
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Sofitel Mexico City Reforma - Image 4

説明

ホテルのその他の情報

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

当ホテルの客室

ホテル所在地

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,455 件のレビュー

トリップアドバイザーの評価  5.0/5  2,051 件のレビュー

2024エクセレンス認証

A 5 Star Experience

トリップアドバイザーの評価 5.0/5

marcp701 トリップアドバイザー認証口コミ

This is a beautiful hotel with well appointed and spacious rooms and it's location is unparalleled. We had a King Jr. Suite and it was great. My wife enjoyed the massive soaker tub and I loved the views. The food is excellent as well (Raspberry Croissant is to die for), but the staff send it to the next level. They helped us arrange for bikes to spend the Sunday cycling on Reforma, set up spa services, and were always attentive to every detail. Jany, the Guest Experience Manager and her staff were truly outstanding - to name a few, there were Natalia, Natalie, Alexandra, Laura, and others who's name escape me at the moment. The Bellman, Valets and housekeeping staff were all great as well. I would highly recommend staying at Sofitel Reforma for a true 5 Star Experience.

Great hotel stay in Mexico City

トリップアドバイザーの評価 5.0/5

henryhill876 トリップアドバイザー認証口コミ

I'm a bit torn, because I don't want to give it a full five star, but it's not as low as a four star rating. It would be a 4.5 to 4.75 star rating from me for one small thing..., I'm a bath guy and my room only had a shower. Otherwise this was a great hotel and room to stay when in Mexico City. From the start the staff was attentive, helpful and courteous, which I appreciated as a non-Spanish speaker. I loved the view of Mexico City from the room, especially at night. The layout and size of the room was great, giving you a constant line of sight of the view. There were plenty of amenities in and out of the room as various features were automated, like the blinds. Everything was clean, with the space to work and handle luggage. There was precious little noise, allowing a good night's sleep. As for food, I only ate breakfast, which was good. It's in a very interesting spot in Mexico City. Very safe because the American Embassy is next door and with a few familiar stores around for food, shopping and exploring.

Nice location, cosy hotel

トリップアドバイザーの評価 4.0/5

safoura-ari ファミリー - トリップアドバイザー認証口コミ

Location is good and a bit tricky for the first time coming as it is hiding a bit. Otherwise good location neighbouring us embassy. Great access to all restaurants and bars around the main street. Idea place if you are here for Dias de muertos. Just a heads up to book a window table at the hotel bar or go outside hours before the show starts, otherwise you can not see anything with huge crowds in front of you. Great trendy rooms with nice furniture and big windows viewing the whole city and the famous main street. Executive lounge is nice with great view the same as swimming pool area on top floor with large glass windows.

Great stay all day

トリップアドバイザーの評価 4.0/5

Mitchell B Couples - トリップアドバイザー認証口コミ

Wonderful stay friendly staff. Helpful restaurant staff. Enlish and french speaking staff. Some even speak Spanish. Breakfast is the best. Ever have french toast in a french restaurant in a french hotel. Only problem is sometimes demonstrations in front if us embassy next door. Closes street access a little.

Bonjour Mitchell B, Thank you for your kind review! We’re delighted you enjoyed your stay with us and appreciated the friendly, multilingual staff. It’s wonderful to know that our team made you feel welcome and that breakfast was a highlight—especially enjoying French toast in our French restaurant! We apologize for any inconvenience caused by nearby demonstrations; our team is always ready to assist in ensuring smooth access whenever possible. We look forward to welcoming you back for another exceptional experience at Sofitel Mexico City Reforma! Sincerely, Jany Vega Guest Experience Manager

Sofitel México City Exceeded

トリップアドバイザーの評価 5.0/5

Ben F トリップアドバイザー認証口コミ

We arrived on Halloween during Dia de los Muertos. A week before I arrived I had contacted Regina from the concierge group to arrange something special for a birthday we were celebrating. Not only did they allow us early check in but cake, balloons and flowers were already there upon our arrival! Dinner at Pujol? Done! Last minute tours during the busiest weekend of the year? No problem. Regina, Beto, Max and Jose went the extra mile every step of the way and provided first class service. The hotel is new and beautiful. The view from the indoor pool is spectacular. The spa was intimate and relaxing. I will stay at Sofitel Mexico City for all future trips there and I will explore other properties in the brand.

Bonjour Ben F, Thank you for such a wonderful review! We’re thrilled to hear that your stay at Sofitel Mexico City Reforma exceeded expectations, especially during the vibrant Dia de los Muertos celebrations. We’re delighted Regina and our concierge team could help make the birthday celebration unforgettable with special touches like the cake, balloons, and flowers, as well as securing last-minute reservations and tours during such a festive weekend. It's fantastic that you enjoyed our beautiful facilities, from the spectacular views at the indoor pool to the relaxing spa. Your recognition of Regina, Beto, Max, and Jose means the world to us, and we’ll be sure to share your kind words with them. We’re honored to be your choice for future stays in Mexico City and look forward to welcoming you to other Sofitel properties around the world. Thank you once again, and we can’t wait to host you again soon! Sincerely, Jany Vega Guest Experience Manager

との提携 TripAdvisor

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