Novotel Guwahati GS Road 5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 237

Gwarancja
najniższej ceny
Novotel Guwahati GS Road - Image 1
Novotel Guwahati GS Road - Image 2
Novotel Guwahati GS Road - Image 3
Novotel Guwahati GS Road - Image 4
G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Opis

O hotelu

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Nasze pokoje

Lokalizacja hotelu

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

Pozycja GPS:26.138921, 91.798386

Telefon
Faks +91 361 710 4445

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 237

Ocena TripAdvisor  4.5/5  Liczba opinii: 848

Certyfikat Doskonałości 2024

Novotel

Ocena na stronie TripAdvisor 4.0/5

Priya D Opinia zatwierdzona w TripAdvisor

I arrived late at night. The airport pickup service was on time. Check in was really great,thanks to Mr. Prabhakar. Staff were nice. I had only one disappointment that’s the toiletries amenities for third occupancy as we were three of us, they have not kept that. Other than that everything was good. Thank you

Great stay

Ocena na stronie TripAdvisor 5.0/5

Relax03325880882 Opinia zatwierdzona w TripAdvisor

We really love the stay and the staff are helpful too. We would love to re stay here whenever we come here.. we really appreciate all the staff here for their hospitality and keep doing great... all the very best. Khublei shi hajar nguh. Stay blessed

Food is awesome. staff is decent and very helpful

Ocena na stronie TripAdvisor 5.0/5

Quest32470441697 Opinia zatwierdzona w TripAdvisor

Pillow quality good. Restroom/bathroom is clean. Bedroom is good. Environment is familiar. Good to stay with family. Dining area is good. Food quality is awesome. Room service is good. Hotel staff behaviour is very good easy to understand customer needs. Thanks.

Staff name Himanshi I guess she is very unprofessional and rude while talking.

Ocena na stronie TripAdvisor 1.0/5

Curiosity08185095304 Opinia zatwierdzona w TripAdvisor

The hotel is nice but the service is so pathetic, they don’t respond first of all, u hve to do hundreds time of call and not all the staff but some staff are so unprofessional. Staff name Himanshi I guess she don’t even know how to talk with the guest she uses the word Tu usko, she doesn’t know how to give respect to other, if possible make her to learn how to give respect first.

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Novotel Guwahati. We are deeply sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for the issues you faced regarding the service, particularly with Himanshi. We understand the importance of treating all our guests with the utmost respect and professionalism. We regret that your interaction with our team member did not reflect this standard, and we will ensure this is addressed with the staff involved. Rest assured, we will provide further training on guest communication and hospitality etiquette to prevent such incidents in the future. We would appreciate it if you could share your contact details so we can discuss this matter in more detail and work toward a resolution. We also apologize for the delays in service you experienced. We strive to ensure that all our guests' needs are attended to promptly, and we will take steps to improve our response times moving forward. Your feedback is incredibly important to us, and we are committed to making the necessary improvements to provide a better experience for all our guests. We hope to have the opportunity to welcome you back and provide you with the high standard of service you deserve. Sincerely, Manmeet SINGH General Manager

Awful check in which made whole experience bad

Ocena na stronie TripAdvisor 1.0/5

AKHIL J Opinia zatwierdzona w TripAdvisor

Very bad hospitality. We had a lot of luggage and the staff or bellboy did not carry our luggage and we had to transfer our luggage ourselves to the room. The staff was present but was not courteous at all to ask. The reception was not courteous or hospitable to guide us where the lifts are.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We are truly sorry to hear about the challenges you faced during check-in and the lack of assistance you received with your luggage. We deeply regret that our team did not offer the courtesy or hospitality you deserved, especially after a long journey. This is certainly not the standard we strive to uphold, and we sincerely apologize for any inconvenience caused. Your comments regarding the reception service and the lack of guidance to the lifts are concerning, and we will address this with the team to ensure that such oversights do not happen again. We understand how important it is to make guests feel welcomed and comfortable from the moment they arrive, and we regret that we fell short in this instance. We would appreciate it if you could share your contact details so we can discuss this matter in more detail and work toward a resolution. We appreciate your feedback, and we are committed to improving our service. We hope to have the opportunity to provide you with a much better experience on your next visit. Sincerely, Manmeet SINGH General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 320 Liczba opinii 9.3/10 Lokalizacja
  • 880 Liczba opinii 8/10 Pokój
  • 2 609 Liczba opinii 9.2/10 Obsługa
  • 12 Liczba opinii 7.6/10 Internet
  • 1 104 Liczba opinii 9.1/10 Jedzenie
  • 371 Liczba opinii 8/10 Czystość
  • 294 Liczba opinii 9.2/10 Śniadanie
  • 291 Liczba opinii 9.5/10 Klimat

Zarządzane przez Trustyou

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.