Novotel Guwahati GS Road 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 1.140 opiniones

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Novotel Guwahati GS Road - Image 1
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Novotel Guwahati GS Road - Image 3
Novotel Guwahati GS Road - Image 4
G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Descripción

Extras del hotel

  • 84 habitaciones Superior, 26 habitaciones Executive y 8 suites

  • Diferentes opciones gastronómicas y lugares de reuniones con una variada cocina internacional

  • Exclusiva piscina sin borde en la azotea, spa y gimnasio 24/7

  • Elegante bar junto a la piscina con un ambiente ideal para disfrutar de una noche estrellada

  • Hotel con una ubicación céntrica en Shillong Road, Guwahati

Nuestros alojamientos

Localización del hotel

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Teléfono
Fax +91 361 710 4445

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  1.140 opiniones

Valoración de TripAdvisor  4.6/5  1.017 opiniones

Certificado de excelencia 2025

Everything is fine come soon again

Nota de Tripadvisor 5.0/5

Sanjay kr S Valoración certificada de TripAdvisor

I had an amazing stay at this hotel ,and I d like to big shoutout to the housekeeping team , They were extremely courteous, efficient and attentive to every detail.my room was always spotless,well organised,and refreshed on time each day . their professional and positive attitude made a huge difference, creating a comfortable and welcoming environment throughout my stay.kudis to MR Happy kumar and housekeeping team for their hard work and dedication

Dear Valued Guest, Thank you so much for sharing such a warm and uplifting review! We’re truly delighted to hear that you had an amazing stay with us, and your kind words mean the world to our entire team. A special thank you for recognising our housekeeping team — your appreciation genuinely motivates them. I’m thrilled to hear that you found your room consistently spotless, well-organised, and refreshed on time each day. Our housekeeping staff takes great pride in maintaining a comfortable and welcoming environment for our guests, and your acknowledgment is the best reward they could receive. Your shoutout to Mr. Happy Kumar and the housekeeping team has been passed along, and they are incredibly grateful. Their dedication and positive attitude truly shine through, and we’re so glad it made a meaningful difference to your stay. At Novotel, we strive to ensure every guest leaves with a memorable experience, and knowing that we succeeded with yours brings us immense joy. Everything is ready for you whenever you choose to return — we look forward to welcoming you back again soon! Best Regards, Vineet Kumar Mishra General Manager

Manager or Staff Just Do Not Care

Nota de Tripadvisor 2.0/5

Sunshine15531920250 Valoración certificada de TripAdvisor

Dear Novotel Team, I stayed with my family at Novotel Guwahati from 28th November to 30th November. I have no complaints regarding the rooms or the overall ambience — those were satisfactory. However, I am extremely disappointed with the breakfast service on the morning of 30th November. We placed our order and waited 45–50 minutes, yet the food never arrived. The staff appeared understaffed, confused, and unable to handle the situation. When we approached the Manager, her response was even more concerning. She behaved as if she did not care at all about the issue, and the same indifferent attitude was reflected in her staff. It is unacceptable for a hotel positioning itself as a 5-star property to take orders, fail to deliver, and then show no sense of responsibility or courtesy. We are paying extra for food and expecting at least basic service and professionalism — neither of which was met. I hope this feedback is taken seriously, and corrective action is implemented so that future guests do not face the same disappointment. Regards, J C Momin

Dear Mr. Momin, Thank you for taking the time to share such a detailed and honest account of your experience. While I’m relieved to know that you found our rooms and ambience satisfactory, I am truly deeply sorry for the unacceptable service you encountered during breakfast on 30th November. What you described falls far short of the standards we commit to at Novotel, and I fully understand how frustrating and disappointing it must have been for you and your family—especially during what should have been a relaxed morning. Waiting 45–50 minutes without receiving your order is simply not acceptable, and I sincerely apologize for this lapse. Your experience with our team and the Manager is even more concerning. Indifference or lack of responsibility from any of our staff is not something we tolerate. You deserved prompt service, clear communication, and attentive support—none of which were provided, and for that, I offer my sincere apologies. Please be assured that your feedback is being taken very seriously. We have already initiated a review of: Staffing levels during peak breakfast hours, Order management procedures, And most importantly, the behavioral and service expectations we hold for all team members, including supervisors and managers. This is not the experience we want our guests to have, and we are committed to ensuring that such incidents are corrected immediately and do not repeat themselves. At Novotel, we strive to ensure every guest leaves with a memorable experience for all the right reasons, and I am deeply sorry that we failed to meet that promise for you. If you would consider giving us another opportunity in the future, I would personally ensure that your stay is handled with the care, professionalism, and warmth you rightfully expected this time. Thank you again for bringing this to our attention—we truly appreciate your honesty, and it will help us improve. Best Regards, Vineet Kumar Mishra General Manager

Overall quite luxurious stat

Nota de Tripadvisor 5.0/5

Passport09562015558 Valoración certificada de TripAdvisor

Pretty good service, enjoyed the dinner. Good buffet spread available. Priya was kind enough to accommodate my check in requests.

Dear Valued Guest, Thank you so much for sharing your feedback with us. We’re delighted to hear that you’re having a luxurious stay and that our team has been able to make your experience a comfortable and enjoyable one. It’s wonderful to know that you enjoyed the dinner and appreciated the buffet spread—our culinary team works hard to offer a variety of dishes that cater to different tastes, and your acknowledgement means a lot to them. We’re also truly pleased to hear that Priya was able to assist you with your check-in requests. She is a valued member of our team, and your kind words will certainly make her day. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it’s incredibly encouraging to know that we’re achieving that during your stay. We look forward to welcome you back again for another memorable experience. Best Regards, Vineet Kumar Mishra General Manager

Une excellente expérience, je recommande vivement, c’est trop professionnel Je ne changerais jamais cet hôtel Service

Nota de Tripadvisor 5.0/5

Voyager50459407325 Valoración certificada de TripAdvisor

Une excellente expérience, je recommande vivement, c’est trop professionnel Je ne changerais jamais cet hôtel Service au top Le meilleur in Guwahati Les chambres très propre Les gens son trop professionnel Food is so good J’aime trop See you soon Novotel

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manmeet SINGH General Manager

अतिथि देवो भव

Nota de Tripadvisor 5.0/5

Pioneer11999150810 Valoración certificada de TripAdvisor

पुलक एवं स्मिता का कार्य बहुत ही सराहनीय एवं प्रशंसनीय हैं, हार्दिक शुभकामनाएं । यहां पर सब कुछ घर जैसा लगा। रूम का सफाई और व्यवस्था इनके द्वारा बहुत ही अच्छा हुआ और इन दोनो का व्यवहार एवं बातचीत भी बहुत अच्छा लगा।

Dear Guest, We thank you for your patronage of Novotel Guwahati. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team, feedback such as yours is the true inspiration behind our philosophy towards hospitality. I have conveyed your compliments to the entire team who were delighted to note that their efforts were so well recognized. We thank you once again for your time and recommendation and look forward to your continued support. Regards Nitin Pathak

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 390 opiniones 9.1/10 Ubicación
  • 948 opiniones 8/10 Habitación
  • 2.810 opiniones 9.2/10 Servicio
  • 17 opiniones 7.5/10 Internet
  • 1.102 opiniones 9/10 Comida
  • 546 opiniones 8.3/10 Limpieza
  • 376 opiniones 9.4/10 Ambiente
  • 298 opiniones 8.6/10 Desayuno

Ofrecido por Trustyou

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.