Novotel Suzhou SIP

Nota de clientes de Avis (Clasificación de ALL) 4.9/5 1.560 opiniones

688 Suzhou Avenue East, 215027 SUZHOU, China

Extras del hotel

  • On the bank of Jinji Lake

  • Adjacent to Suzhou International Expo Center

  • Metro Station Line 1 at hotel front door

  • Enjoy lake view,city view or garden view in guest room

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Nuestros alojamientos

Las habitaciones Novotel son espaciosas, adaptables y de diseño contemporáneo. Cubren todas las necesidades de sus huéspedes y son el lugar de alojamiento idóneo para cualquier tipo de estancia.

Localización del hotel

Novotel Suzhou SIP

688 Suzhou Avenue East
215027 SUZHOU
China

GPS:31.323195, 120.7046079

Teléfono
Fax +86 512 6288 2100

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.9/5  1.560 opiniones

Valoración de TripAdvisor  4.5/5  152 opiniones

Like a second home

Nota de Tripadvisor 5.0/5

Lovegoodfoodgoodwine En familia - Valoración certificada de TripAdvisor

Best location for enjoying a walk around the lake. Good service, clean with a good breakfast spread. The club lounge is nice with plenty of food and a decent alcohol offer. The room is comfortable and well renovated, especially on the 8th floor.

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，为每一位宾客奉上优质、贴心服务是我们的荣幸，您的肯定给予了服务团队莫大的鼓舞！酒店邻近金鸡湖，与地铁一号线无缝连接。毗邻苏州国际博览中心，诚品书店、新光天地及久光百货步行可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店!

What a great service!

Nota de Tripadvisor 1.0/5

Hong A De negocios - Valoración certificada de TripAdvisor

每年2-6週住房！但這次⋯⋯ 第一天，早上07點開始施工無任何事先告知！ 週末早餐，飯店超賣早餐卷給附近居民，造成房客需要排隊等待29分鐘吃早餐！ 最後一天，門口登記竟然看人登記！最後竟然叫我滾！ 夠了！不敢領教！ Stay for 2-6weeks per year. But this time... First day, early morning construction without any notice! Weekend morning, hotel oversell the breakfast tickets caused guest took the line for 29mins! Last night, the janitor said Beat it! Fxxk! I’m sick of it. No more!

尊敬的贵宾，非常感谢您选择苏州文博诺富特酒店，非常遗憾没能给您提供愉悦的入住体验，我们真诚的表示歉意。期待您可以致电我们宾客服务经理团队进一步分享您的体验。 希望将来还有机会能为阁下提供服务，见证我们的成长与进步，期待您的再次光临

Great!

Nota de Tripadvisor 4.0/5

CaraMcAvinchey Con amigos - Valoración certificada de TripAdvisor

I enjoyed two nights at Novotel in Suzhou. The breakfast is fantastic and the hotel is modern and very well looked after. The staff can speak English. The metro is next door and a short trip into the older part of the city on the same line, very easy! You can walk to get to the city center for dinner and can experience the beautiful Jinjihu Lake at night. I didn’t have enough time to explore everything I wanted to, so I’ll definitely be back!

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，为每一位宾客奉上优质、贴心服务是我们的荣幸，您的肯定给予了服务团队莫大的鼓舞！酒店邻近金鸡湖，与地铁一号线无缝连接。毗邻苏州国际博览中心，诚品书店、新光天地及久光百货步行可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店!

Noone checks the customer emails

Nota de Tripadvisor 1.0/5

pitalice En pareja - Valoración certificada de TripAdvisor

Did a booking for 5th of June and sent an email to the hotel beforehand via the email address stated on Accor website and my booking confirmation (h9442-re1), asking questions about our stay. However, I never received a reply, until now. It is unfortunately a common sight that Accor hotels in China do not surveille their email accounts that are stated on Accor website, but use other local provider's email addresses. (i.e. I never received answers from Novotel Moganshan, Fairmont Yangcheng Lake, etc.). Only in Shanghai the hotels check. Given that the Novotel wants to act as a high end address in Suzhou, it is unacceptable that they do not want to engage with customers via official communication channels and just ignore all inquiries. I cancelled the stay due to this unpleasant experience.

Visiting in Suzhou

Nota de Tripadvisor 4.0/5

lwyong2020 En solitario - Valoración certificada de TripAdvisor

Overall Hotel is recommended especially for location, cleanliness and quality of service. MRT station entrance is just next to hotel and many places to eat at the lakeside just 200m opposite the hotel.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 4.408 opiniones 9.8/10 Ubicación
  • 3.711 opiniones 9.1/10 Habitación
  • 6.839 opiniones 9.5/10 Servicio
  • 20 opiniones 8.7/10 Internet
  • 1.687 opiniones 9.6/10 Ambiente
  • 1.138 opiniones 9/10 Desayuno
  • 962 opiniones 8.8/10 Instalaciones
  • 923 opiniones 9.4/10 Limpieza

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