Hotel Mercure Bydgoszcz Sepia 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 932 comentários

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Hotel Mercure Bydgoszcz Sepia - Image 1
Hotel Mercure Bydgoszcz Sepia - Image 2
Hotel Mercure Bydgoszcz Sepia - Image 3
Hotel Mercure Bydgoszcz Sepia - Image 4
Marszalka Focha 20, 85070 BYDGOSZCZ, Polônia

Descrição

Extras do hotel

  • Hotel na baixa em frente à Opera Nova

  • Quartos modernos com cabina de chuveiro envidraçada

  • Área de Fitness / Sauna 24 horas

  • Restaurante no terraço do piso superior com vistas para Bydgoszcz

  • Certificação Green Key

As nossas opções de alojamento

Localização do hotel

Hotel Mercure Bydgoszcz Sepia

Marszalka Focha 20
85070 BYDGOSZCZ
Polônia

GPS:53.124749, 17.99959

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FOCHA 20

A excelente comida excelente e o vinho aromático são uma paixão que partilhamos com os nossos hóspedes. No Focha20, irá deliciar-se com especialidades regionais e um menu variado de pratos confecionados com ingredientes cuidadosamente selecionados.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.7/5  932 comentários

Classificação do TripAdvisor  4.6/5  476 comentários

Everything cool

Nota Tripadvisor 5.0/5

Martyna k Avaliação com certificação TripAdvisor

Great hotel and great service. I am very satisfied, delicious food, very nice employees. I honestly recommend it and I will definitely come back.

A Lovely Stay

Nota Tripadvisor 5.0/5

Marcin B Avaliação com certificação TripAdvisor

Very pleasant stay with helpful staff, spotless rooms and a calm atmosphere. Comfortable beds and great location. I’d happily stay here again!

Not given what was paid for ... Don't like being ripped off!

Nota Tripadvisor 3.0/5

Bjkkent Avaliação com certificação TripAdvisor

The access to the hotel is limited and the bar and reception area is very small. The atmosphere is mainly couple based and lacks something. The rooms are large but rather tired, a little bit like the person who cleaned mine as all that was done was to throw the quilt over the mattress, no crockery cleaned or removed, and having searched for a while I found the TV controller under the quilt. The weather was very cold when I visited but I found the room quite cold . The bar service is quite shoddy and the prices are ridiculous... £10.00 for a 250 ml of wine which actually was never that. At most it was 185 ml and when I challenged Kasper behind the bar he said he gave me the most popular wine without giving me a choice; quite rude if I'm honest. I had breakfast included and the choice was varied but mainly continental. The toaster didn't toast, very little seating, the hot drinks were cold. The shower was fabulous, powerful and hot, however I had to move the kettle to the side of the bed because the way the fitted furniture had been installed, the plug couldn't fit. I don't like giving negative reviews but certain things put my back up, especially being completely ripped off in the bar. Never been a large glass of wine and to charge that was disgusting. I don't like being ripped off! Oh, I kept trapping my fingers in the access door because it was broken. Also, when sat in the reception/bar area, the visual disturbance from the big wheel outside could trigger someone with epilepsy to have an event. My reviews are usually very positive but this time I'm quite annoyed. Also, I know this seems very pretentious but if your not Polish then the TV is unfit for you... I know it's Poland but it's a tourist area ... There needs to be some adaptation.

Dear Mrs. Beverley, Thank you very much for choosing Mercure Bydgoszcz Sepia and for taking the time to share your detailed feedback with us. Please be assured that I have carefully reviewed all of your comments and discussed them thoroughly with the relevant team members. I also held a conversation with our staff to better understand the situation described. Mr. Kacper, the waiter you mentioned, is a long-standing and highly valued member of our team. We are confident that he had no intention of misleading or overcharging you. During our discussion, he explained that you requested a dry wine, which is slightly more expensive than our house wine (which is semi-dry). He offered the least expensive option available within this category, while still ensuring very good quality. Nevertheless, if you felt misinformed or uncomfortable with this situation, please accept our sincere apologies. Your technical remarks have also been shared with our Technical Manager so that all reported issues can be addressed and resolved as quickly as possible. Thank you once again for your constructive criticism. We truly appreciate such feedback, as it helps us improve our services and enhance the experience of our future guests. I sincerely hope that you will choose to visit us again in the future and allow us the opportunity to present the highest standard of service. Kind regards, Jakub Fetter General Manager

Ottimo hotel

Nota Tripadvisor 5.0/5

CostaMete Romântica - Avaliação com certificação TripAdvisor

Hotel a due passi dal centro storico e da tanti locali per cenare, camere ampie, con ottimi prodotti,letto molto comodo,bagno davvero spazioso. Camere e Hotel pulitissimi con personale gentile e sempre disponibile.Lo Consiglio

Dear Reviewer, Thank you very much for rating Mercure Bydgoszcz Sepia on TripAdvisor. Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better. I'm looking forward to welcoming you as our guest again soon. You are Welcome! Best regards, Violeta - Mercure Bydgoszcz Sepia Best regards

Excelente hotel

Nota Tripadvisor 5.0/5

Rogeriocoelho Avaliação com certificação TripAdvisor

Hotel novíssimo. Impecável. Apesar de ser um Mercure, tem padrão superior a um Novotel, principalmente na Europa. Atendimento primoroso, ao chegar, o Check In estava feito,e os privilégios para Gold Member feitos, o que nem sempre ocorre. Quartos espaçosos, banheiro idem. Sem dúvida muito acima do padrão Europeu

Caro visitante, Muito obrigado por suas opiniões. Comentários como este é o melhor motivador para mim e para nossa equipe. Estamos muito satisfeitos com o nosso hotel em agosto para que você gosta. Espero que em breve estaremos de tê-lo novamente. Bem-vindo! Adam Nawrocki

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 419 comentários 9/10 Localização
  • 393 comentários 9.1/10 Quarto
  • 434 comentários 9.6/10 Serviço
  • 13 comentários 3.1/10 Internet
  • 236 comentários 9.3/10 Pequeno-almoço
  • 181 comentários 8.8/10 Conforto
  • 122 comentários 9.5/10 Limpeza
  • 102 comentários 9.4/10 Atmosfera

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