Novotel Rj Porto Atlantico

- In-room internet poor. Impossible to use in room. Did all my work in the lobby. - Wet rotting floor. After complaining, the upgraded room had stained bed sheets, pillow and sofa, a gaping hole in bathroom drywall, fruit flies in shower, hair in bed, floor lamp with no bulb - No in-room usb charging - No international TV channels - Far from everything including food. - Broken hot tub (jacuzzi). Wasn't working for duration of my stat. + Front desk staff are professional and try their best + Air conditioning + Good clean gym, murky pool, nice sauna. + Ok breakfast, Coffee, tea, eggs, processed meats and processed cheese, pastries, toast, juice, cereal, yogurt...ect. + Uber is quick, cheap and efficient Attention to detail is a cultural thing, so if you're not from North America the above points may not bother you as much as they did to me. The hotel will probably respond saying Novotel is sorry it did not meet my expectations but in reality nothing will change (and probably get worse with more time as the hotel gets older.) The price is right but they should charge a bit more and fix everything. It would drive more traffic. I'll never stay here again.

It‘s a secret to me, why they get good reviews. I stayed there for two nights. First of all, the location is far off almost everything! I just found one supermarket within walking distance. Upon check-in, which took a while for what reason ever, I didn’t get a welcome drink, which I usually get as a member of their loyalty program. I even gave the check-in agent twice a hint, if my number is on file. In general I have to say, that most of the staff members, except the one at check-out, where bored and slow in what they’re doing! Arrived in the room I realized, that the blanket was not covered by a proper duvet cover, but with two bed linens only, which I don’t like at all, cause everything shifts whilst sleeping. And these linens had some tiny holes already. And they curtain had some unpleasant stains. Another thing I didn’t like was, that when I took a shower, the temperature of the water changed suddenly from regular hot to super hot again and again! After every single flush of the toilet, there was such a loud noise whilst refilling the water tank. I can imagine, that you even could hear this noise on the aisle in front of the room. The worst thing was that the wifi was unstable and slower than slow during my stay. I had to login every couple of minutes again and again. Watching movies, YouTube clips or even Instagram videos was impossible due to both the low speed and the trouble with the permanent login and logout thing. I booked this hotel with breakfast, but I didn’t want to visit this in the mornings. I never ever would return to this Novotel Atlantico in Rio de Janeiro!

Very pleasant hotel to stay in. All the staffs are very friendly and always there to help. Language is an issue being an English speaking but all the staffs are willing to try their best to help. Stay here for 3nights before transfer to Macae. Overall it was a very good and pleasant stay. Room are well clean.

L’hotel è moderno e recente. La posizione è in una zona che è stata recuperata per le ultime Olimpiadi di RJ, dietro l’hotel c’è una favela pericolosa. Evitate di noleggiare auto. A RJ solo Uber o táxi. Rispetto alla colazione da notare che l’hotel non aveva uova e in alternativa hanno offerto una tapioca secca e mal preparata. Un hotel 4* non può offrire questo tipo di servizio.

Un buon hotel, senza particolare enfasi, in una località abbastanza brutta ed insicura, ma che è in miglioramento per l'evidente ristrutturazione. Comodo però sia per raggiungere gli aeroporti, si trova nel mezzo, ed in particolare per raggiungere le zone industriali. Lo sconsiglierei per chi va in vacanza. Costi contenuti