Mercure Riga Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 656

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Opis

O hotelu

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Nasze pokoje

Lokalizacja hotelu

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Łotwa

Pozycja GPS:56.947592, 24.123197

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BAR

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 656

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 001

Convenient location

Ocena na stronie TripAdvisor 3.0/5

Shaz S Opinia zatwierdzona w TripAdvisor

We got an upgrade as our booking was misplaced but the only upgrade was the size of the room. We had a bar fridge which we couldn’t use as it was locked! Never come across this before but apparently it’s a European thing…depends on what rate you pay. Hot water took a long time to come in the shower. Bed was hard. Coffee table leg was broken so unusable. We asked for another doona and pillow which arrived eventually but without covers on either. Hotel is conveniently located right next to a major shopping precinct so lots of eating options.

No Guest Facilities is disappointing

Ocena na stronie TripAdvisor 2.0/5

ChrisH592 Opinia zatwierdzona w TripAdvisor

The hotel was well positioned and the room was good . What let it down was the lack of other facilities , the hotel lobby bar is not open Sunday and Monday ( I was there Sunday and Monday ) for some reason which for such a large hotel was strange , no explanation offered . No where at the hotel to get a coffee or tea, no where to get any food . No room service and the mini bar in the room is locked up so can't be used , so not sure why there are mini bar lists in the room. I witnessed a guest check in late in the evening and asked about the bar and room services or restaurant to be told they couldn't get a drink or any food as they were not available today. Overall the hotel is good standard but the basic hotel facilities are not offered as you would expect for such a large hotel chain. When asked about these the staff on reception don't seem to care too much about the lack of customer facilities either.

Dear Chris, Thank you for sharing your experience with us. We appreciate your kind words regarding our location and room quality. We sincerely regret any inconvenience caused by the temporary closure of our lobby bar and kitchen on Sundays and Mondays. Please note that our Reception team is always happy to suggest alternative options for food and beverages. Directly opposite the hotel, across the street, there is a shopping center with a grocery store, numerous cafés, and restaurants. Additionally, our staff can assist with ordering food delivery to your room at any time. Regarding the minibar you can always request at Reception to have it unlocked for your use. We truly value your feedback, as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide a more seamless experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Ocena klientów 5.0/5

Dominik C. Rodziny - Opinie potwierdzone ALL

Bardzo przyjemny hotel z super obsługą, dziękujemy za możliwość zostawienia bagaży po wymeldowaniu, bardzo dobre śniadanie

Dear Dominik, Thank you for your wonderful feedback. We are pleased to hear that you enjoyed your stay with us, appreciated the service, and found our breakfast to your liking. It is also nice to know that the option to leave your luggage after check-out was convenient for you. We hope to welcome you again soon at Mercure Riga Centre hotel. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Ocena klientów 1.5/5

Jacek B. Rodziny - Opinie potwierdzone ALL

Bardzo słabo działająca klimatyzacja.Okna nie można było otworzyć ,za oknem w odległosci 20m na dachu głośno działające wentylatory. Dodatkowo spłuczka wymagała naprawy . Telewizja kablowa nie działała. Plus to dobre położenie . Pokój był z kategorii Privilege

Dear Jacek, Thank you for sharing your feedback. We are pleased to know that you valued our convenient location. As a gesture, we were happy to provide you with a complimentary upgrade to a Privilege room during your stay. Your observations regarding the room facilities have been noted, and we will review them with our team as part of our continuous improvement process. We greatly appreciate your comments and hope to welcome you again in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Great location, hotel is ok

Ocena na stronie TripAdvisor 3.0/5

Chris9010 Couples - Opinia zatwierdzona w TripAdvisor

Rooms are spacious, some what dated and need an update. The bathrooms are very basic. Lobby bar was ok, there was a lovely outside area but it was left full of cigarettes and rubbish wasn’t cleaned for days which really let it down. The corridors smell quite bad, staff were average mostly on their phones didn’t really pay much attention at the bar or on reception. Stay was ok but wouldn’t stay here again.

Dear Chris, Thank you for sharing your feedback. We are pleased that you appreciated our convenient location and the spacious rooms. Your observations regarding service and facilities have been noted and will be reviewed with our team. We value your input and hope to have the chance to welcome you again under improved circumstances. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 984 Liczba opinii 9.5/10 Lokalizacja
  • 1 241 Liczba opinii 7.1/10 Pokój
  • 892 Liczba opinii 7.2/10 Obsługa
  • 33 Liczba opinii 7.7/10 Internet
  • 922 Liczba opinii 7.1/10 Śniadanie
  • 700 Liczba opinii 7.3/10 Komfort
  • 504 Liczba opinii 7.2/10 Czystość
  • 329 Liczba opinii 5.3/10 Jedzenie

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