Novotel Yanbu 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 227 件のレビュー

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Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313, 41912 Yanbu, Saudi Arabia

説明

ホテルのその他の情報

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

当ホテルの客室

ホテル所在地

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313
41912 Yanbu
Saudi Arabia

GPS:24.079204, 38.029633

電話番号
ファックス +966 14 398 0009

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TRIO

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  227 件のレビュー

トリップアドバイザーの評価  4.5/5  169 件のレビュー

2024エクセレンス認証

Memorable experience

トリップアドバイザーの評価 5.0/5

Explore13247024635 トリップアドバイザー認証口コミ

Amazing experience the staff were very nice and welcoming. I really enjoyed the breakfast and later Sauna and pool and the cleanliness level were up to very high standards. Am definitely repeating the stay here whenever I visit Yanbu again.

Gret Hotel, Great location

トリップアドバイザーの評価 5.0/5

Ghayth A トリップアドバイザー認証口コミ

My stay at Novotel was absolutely fantastic. The hotel's luxurious amenities, coupled with the exceptional service provided by the staff, made for an unforgettable experience. I highly recommend this hotel to anyone seeking a truly relaxing and enjoyable getaway.

Service

トリップアドバイザーの評価 5.0/5

Rizwan S トリップアドバイザー認証口コミ

Golam in Reception was Excellent Stay was pleasant. Breakfast was okay. Drinking water supply to room was not sufficient. Hot water in toilet was not hot enough. No complimentary fruit basket was provided. No complimentary pickup drop service to Airport.

Dear, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Pleasant experience and the Best Services by Novatel staff members Mr. Golam & Ms. Jawaher. Special Thanks to Both.

トリップアドバイザーの評価 5.0/5

Usman L トリップアドバイザー認証口コミ

I personally do appreciate the Services & hospitality of Mr. Golam & Ms. Jawaher Novatel staff members as both are very Professional and Sooper supportive in timely manner whenever you concern and seeking help during stay. Novatel have the best team in Yanbu branch.

Dear Usman, We greatly appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst service experience I've had in 20 years of traveling

トリップアドバイザーの評価 1.0/5

Vaughn W トリップアドバイザー認証口コミ

First, the positive: The hotel is well located near a beach and is well established in Yanbu. Free parking for those driving. Setup of hotel is as expected for a 4-star, and the breakfast is good. Unfortunately I had a nightmare experience. At 4am I heard loud vacuuming outside the room door, followed by doors opening and closing. After 15 minutes I managed to fall asleep again. Then at 4:30 I heard my door open! I called out to ask who it is, no reply! I went to check and it was a housekeeping staff standing there. He apologized and kept standing there! I had to almost force him out of the room and finally got back to sleep. Also multiple other physical issues with the hotel- very old and not maintained (curtains, cabinet in room, terrible smell in spa, etc) I informed the front desk staff upon checkout, he just laughed and said somebody would contact me. I haven't heard anything yet after 10 days.

Dear Vaughn, Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. To remind you we called you At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is critical to us. Please don't worry- we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns and hope you will allow us to serve you better shortly. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 185 件のレビュー 8.3/10 ロケーション
  • 256 件のレビュー 6.3/10 客室
  • 336 件のレビュー 8.4/10 サービス
  • 7 件のレビュー 5.6/10 インターネット
  • 128 件のレビュー 6.7/10 清潔さ
  • 91 件のレビュー 7/10 朝食
  • 56 件のレビュー 4.8/10 料理
  • 48 件のレビュー 7.9/10 ビーチ

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周辺の他の施設

ibis Yanbu Saudi Arabia 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 (226 件のレビュー)

At 4.689 km

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