ibis Calama

Note Kundenmeinungen (Bewertung ALL) 3.9/5 790 Bewertungen

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Beschreibung

Hotel-Extras

  • Wir sind 30 Meter von einem Supermarkt und einem Einkaufszentrum entfernt.

  • Wir befinden uns in einer sicheren Gegend

  • Wir haben Außenparkplätze für Busse und Lieferwagen

  • Wir sind 15 Minuten vom Flughafen entfernt

  • Wir haben Coworking Spaces und einen Tagungsraum

Unsere Unterkünfte

Lage des Hotels

ibis Calama

Calle Nueva 2, 1857, Parque Poniente
1490000 CALAMA
Chile

GPS:-22.457119, -68.9235563

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • 100 % Nichtraucherhotel

RESTAURANT IBIS KITCHEN CALAMA

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  3.9/5  790 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  54 Bewertungen

Muy bueno

Note Tripadvisor 5.0/5

Veronica B Zertifizierte TripAdvisor Bewertung

El hotel excelente la atención y el lugar diría que es un 3 estrellas de primer nivel la habitación muy cómodo y muy limpia y el baño pequeño pero bien y el desayuno bastante completo esta ubicado al frente del jumbo y muy cerca de shopping se puede ir caminando

Péssimo é pouco

Note Tripadvisor 1.0/5

moacird716 Zertifizierte TripAdvisor Bewertung

para começar passei um grande constrangimento na recepção (pessoal totalmente despreparado) pois queriam me cobrar um valor q n existia, eu já tinha pago uma parte com pontos e mesmo mostrando o extrato da minha conta fizeram de desentendidos e queriam q eu pagasse um valor exorbitante, eu disse q não pagaria e chamaram uma gerente e depois um gerente geral acredito eu, e mesmo mostrando a fatura paga (só restando 7.647,02 pesos chilenos) para acertar no hotel queriam me cobrar 42 dólares, no final descontaram mais 2000 pontos da minha conta ALL (40 euros) e disseram q tava tudo acertado, só percebi o desconto depois, após 1 hora tentando resolver a questão, quando entro no quarto o ar condicionado não funcionou nem a TV, péssima experiência possivel, vou aguardar retornar para o brasil e fazer uma reclamação diretamente a rede ALL, se não estornarem meus pontos entrarei com um processo. FUJAM DESSE HOTEL

Significantly below expectations- may still be one of best in Calama

Note Tripadvisor 3.0/5

BlueEngineer Familie - Zertifizierte TripAdvisor Bewertung

I stayed one night at the Ibis Calama on a room + breakfast rate booked through an online travel agency. This was a one night stay in Calama as part of a trip to San Pedro de Atacama as I had a videoconference I needed to participate in, and didn't have time to make it from my flight to San Pedro for it. The trip started off with an early arrival at the hotel around 10am local. As expected, the front desk staff (and everyone in Calama) spoke no English. This wasn't a huge deal as my Spanish was sufficient to negotiate the process. I was initially told that I could not check in until 3pm, despite my booking stating a noon check-in, but when I asked if I could pay to check in then, I was quoted US$29. Upon paying, I was given a room on the 2nd floor facing the Jumbo supermarket. The room itself was small, as expected, but the overall cleanliness of the room significantly missed my expectations for a chain hotel. There were crumbs and hair on the floor, lipstick stains on the towels, hair on the shower floor, and the toilet flusher was malfunctioning. The room served its purpose for my videoconference, and the free internet was sufficiently speedy with low latency. During a break I ran downstairs to try and grab lunch at the restaurant (as even the signs in the elevator claimed it should have been open) however, the front desk clerk noted that it was not open for lunch. No apology or reason, just a "not open". The resturant did open for dinner, and the service and food exceeded my expectations for the type of property. There were a number of items not avalable, but given that I was looking for a close-by dinner- it fit the bill. Checkout was painfully slow. Two clerks working the front desk, but both were working on one computer (almost as if a clerk + traineee). No issues with that, but they were having significant issues with the printer. After 20 minutes of helping the first person in line, they decided to offer to email him his receipt. Being the 3rd person in line, it took almost 40 minutes to checkout at 0800. The last point of note in on Calama in general, while it appears the hotel is in the 'nicer' part of the city, it definitely didn't feel like a good place to be outside of the hotel. Pulling up, you are greeted by barbed wire surrounding the hotel, and around 1am I was awoken to the sound of about a dozen gunshots followed by sirens that appeared to not be terribly far away. Not holding that against the hotel, but thought it would be important to note. Next time I would do my best to avoid Calama, but if I had to stay in Calama, the Ibis might be the place I stay in again.

Horrible customer Service!!!!

Note Tripadvisor 1.0/5

DallasBenA Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

The service at the bar area was horrible, the young mas working on this area was rude, unfriendly, and did not really care about customers. Alfonso would do better at something else. The quality of the buffet was poor, out of the items, the salad bar needed help badly, there was no soup. I was too tired to go anywhere else for a meal or i would. For being part of the Accor family, this hotel has a lot to do get to 1 star. The only saving grace was the front desk staff. There were 2 Franciscos. These gentlemen were concerned about the issues I had, and provided me with the name of the hotel manager. In an economy where there are not many jobs, for what i am seeing, the situation is different in Calama. There must be very few people applying for jobs, otherwise, i could not justify having that person working the bar. Sad, very sad. Don't waste your time on this place, you are better off eating at the supermarket totus across the street.

Mixed feelings

Note Tripadvisor 4.0/5

634ruben Familie - Zertifizierte TripAdvisor Bewertung

Stayed two times in this hotel, both times the check-in was really slow (~20 minutes). The beds are comfy and the WiFi was lightning fast (80Mbps). However, the breakfast was one time solid, the other time it was dry, like it was a day old (maybe it was). The bathroom was very clean, and was equipped with a rain shower. During the mornings the warm water was both times not sufficient for a warm shower.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 140 Bewertungen 9.2/10 Lage
  • 421 Bewertungen 4.1/10 Zimmer
  • 342 Bewertungen 6.1/10 Service
  • 8 Bewertungen 6.8/10 Internet
  • 204 Bewertungen 2.5/10 Komfort
  • 138 Bewertungen 7.1/10 Frühstück
  • 120 Bewertungen 5.8/10 Sauberkeit
  • 71 Bewertungen 3/10 Preis-Leistungs-Verhältnis

Mit freundlicher Unterstützung von Trustyou

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Note Kundenmeinungen (Bewertung ALL) 3.7/5 (1103 Bewertungen)

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