Fantastic staff and very clean hotel . Despite lack of business due to Covid the staff did all possible to ensure a good stay . Will use this hotel again . Quick check in , check out . Secure parking area . Shuttle to nearest BTS which is a few hundred metres away .

Our second stay at this hotel which is the best recommendation! Our room was comfortable. Breakfast good, but choice restricted due to Covid. Although many other hotels in the area it appears to have a loyal following.

got off to a bad start i did not book for myself, so no member benefits, or qualifying nights/points even though i recommended Accor to the agents who booked ? something maybe Accor could look at. the staff at the Bar / Restaurant deserve a special mention, they were excellent, friendly, approachable and went out of their way to make it a welcoming atmosphere.

Everything was great, comfortable check in and room very clean. we got upgrade to executive deluxe room it on 24th floor was a nice view. And dinner at sky on 20 it was a nice dinner very delicious. Thank you all staff for excellent take care

thank you for early check in with good room for me. also your staff's quick service recovery was nice. i will book novotel 20 for my next vacation already, hope to see you very soon. thank you very much.

I stay here for celebration 10th Wedding Anniversary.Upon checkin, I had to ask about Credit,benefits and make sure everything by myself. Upon stay TV no signal, Engineer came to fix but seems no service mind.

Nice location staff very professional room clean breakfast is good hours keeper is very helpful shuttle is ready all the time I love it sky restaurant are very beautiful and peace of mind I recommend this hotel to all my free

To begin with I was quite looking forward to stay at this hotel , however at the checkout there was a piece of paper on the desk informing guests that the sky bar would be closed for a private party and also the pool and pool bar areas. It would have been nice to know about this in advance , I would have chosen a different night to stay ( although on checkout the same info was being given for the night ahead) Seems rather inconsiderate if the hotel to to give any advance warning. Other than that the hotel was fine , just a normal business hotel in the city.

I stayed here for 4 nights with my wife and daughter. We had really good time. We all love the bed, so comfortable. Place is sparkling clean. Staff are more than 5 stars qualified. We will surely come back to stay here again when we will travel to Bangkok.

Excellent hospitality, breakfast spread, clean and good. Except for the water splashing sound regularly in the room I stayed. Probably some drain water line need acoustic. Location of the property is good closer to all requirements

I stayed alone in Superior Room for 2 nights after hard working and need to relax. First impression, everywhere is very clean and safety. My room is comfortable, I like super soft bed and pillows so much. The bathroom is very good, shower separate from toilet. Breakfast is good and delicious. Moreover all staffs are very friendly and full of service mind. I like swimming pool, its size is enough for me. I’m sure to stay there again next time

Valuable price and services Clean and good designed room Roof top bar close on Monday. I do not know until check in. However we can eat at pool bar. Location a bit far from BTS Should add some dessert for breakfast

I know Novotel and similar hotels from the Accor group in Europe, and I was surprisingly pleased by level - quality, especially for the price. I will return again, as it is both convenient, a nice place and a great location, ... and in fact the room was very romantic !

I’ve stayed here 3 times in the last month and the experience has been consistently excellent. Safety precautions have been thorough, and the staff have managed to be outstandingly friendly and professional despite the pressure on them. Rooms are light and modern, and location is convenient for the BTS.

It's a beautiful hotel - breakfast is a bit odd but that is due to covid and not the hotel's fault. I did book a 3rd night at the front desk and directly said the reason was so that I could go up and see the sky bar - my original stay was for 2 nights. The third night was so that I could visit the bar on the 26th floor and have a meal and a drink. Unfortunately I was turned away because there was some private event up there and it was reserved. That was disappointing - I would have gone home already.