Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 609 comentários

Hotel aprovado por ALLSAFE

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Extras do hotel

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Bar e restaurantes gourmet famosos

  • Quartos comunicantes e Suites Familiares

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Bangkok Sukhumvit 20

19/9 Soi Sukhumvit 20, Klong Toey



  • De avião

    DON MUANG A 25 km / 15 milhas - Transporte Pagante

  • De avião

    SUVARNABHUMI INTL A 25 km / 15 milhas - Transporte Pagante

  • De comboio

    SUKHUMVIT MRT A 1 km / 0 milhas

GPS:13.731522, 100.564021

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

O nosso moderno hotel em Sukhumvit oferece 244 quartos e suites com designs elegantes e contemporâneos. Pode optar por entre cinco tipos de quartos, desde Quartos Superiores a Suites Executive. Estamos sempre à sua disposição! Seja um Quarto Superior ou uma Suite Familiar, os nossos quartos foram concebidos para lhe oferecer o máximo de conforto, num ambiente elegante e com toques de design tailandês. Prometemos um espaço de luxo que pode chamar de "casa" em Banguecoque.

Avaliações dos nossos clientes sobre o
Novotel Bangkok Sukhumvit 20

Avaliações dos nossos clientes sobre o
Novotel Bangkok Sukhumvit 20

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Saber mais

Classificação ALL  4.6/5  609 comentários

Classificação do TripAdvisor  4.5/5  1.532 comentários

Certificado de excelência 2022

Had a bad experience here, not worth to try.

Nota Tripadvisor 1.0/5

pkoompong Famílias - Avaliação com certificação TripAdvisor

We’re family with 2 kids (holding an accor plus platinum card) booking for staycation, arrive at 8pm and received a standard benefit for silver accor member (welcome drink, fruit plate, except a room upgrade), there’s only 2 towel sets and 1 set of amenity for 4 people and baby cot as requested, miss the lounge because its already closed. After unpack and took care of children, we realized that the room was so hot with temp setting at the lowest 18 celcius, the air from the aircon are hardly went out as it like a whisper. The problem was state to the operator immediately, first they tried to send an electrician to see an aircon inside the room, but we’re not comfortable to that, so we need to ask for ourselves to relocate to a new room, the bag was repack, along with children things, my respirator, and the staffs were helping, we finish move to the another (standard/lower floor) room at almost 11pm. The new room took almost 2 hours to cool enough to sleep, meanwhile I borrowed the table fan from the front office which she refused to have it, then it’s bring by a night shift staff. The bathroom is not friendly to elderly children and overweight person, it’s very easy to have an accident by trying to step in and out of the combine mini size bathtub/shower area with no ladder. It was rough and very tried night, nearly my first walkout-to sleep at home experience, but the breakfast is good, nothing happen in the next day as there was no incident at all.

Wonderful staff, facilities need some capital works

Nota Tripadvisor 4.0/5

narayansmate Avaliação com certificação TripAdvisor

I stayed here for a fortnight. Firstly, the General Manager Denis is a great guy. He represents his hotel very openly and doesn't hide from feedback. Not does he ignore it. This perhaps, is the hotel's biggest asset. Sadly, Denis is leaving. I found that some of the facilities were badly in need of capital works. Very loudly bathroom in one suite and potentially hazardous in my opinion. The other suite I stayed in was great. The laundry staff were amazing and very diligent in their work. The female room service staff were cute, fun, sense of humour and very considerate. The food and beverage was just ok. Breakfast was invariably cold, as the chafing dishes were constantly left open. Trainees were commonly left unsupervised, couldn't speak English and found making an omelette difficult. Pans were not cleaned between egg dishes and were left sitting openly on benches. The food at night was ok, but orders were sometimes wrong or too spicy when no slice was requested. The bellboy staff were amazing and no request was ever too much. Always smiling, joking and having a bit of fun as well as being professional. The front desk staff were mostly wonderful, considerate and professional. I would say that the reception staff and one duty manager in particular need to understand that honesty with guests is ALWAYS the best policy. Because if you get caught out, the guest will usually leave with a bad taste in their mouth. Overall this was an above average experience. I find that managers such as Denis are rare and his mark on this hotel should not be understated. I also think the owner needs to revamp the guest rooms and suites and invest in training for managers and staff to make this a truly amazing experience.

5 star service

Nota Tripadvisor 5.0/5

yhasontaya Avaliação com certificação TripAdvisor

We would like to especially thank front office manager Pongpan for making our stay so enjoyable. My husband says he has stayed at 30 Sukhumvit Hotels in the past 25 years and Novotel is one of the very best. We were there from Sept 26- 29. This was our 2nd stay and would book there again. Thanks to all the staff.

Nice Location near Asok

Nota Tripadvisor 4.0/5

manuelh6 Avaliação com certificação TripAdvisor

Always nice to be there. Very friendly staff. The only thing we were missing is the wonderful roof top bar. We hope for our next stay in Oktober it will be open. Always a pleasure to stay in Novotel for some days.

Cosy Room, Nice Staffs, Excellent Service

Nota Tripadvisor 5.0/5

BankThanawat Negócios - Avaliação com certificação TripAdvisor

Here is the one, I love. The room is very cosy and located at the heart of Bangkok. All of staffs are very nice and helpful. And the most important thing is yummy food. Every dishes are delicious. I will come back for sure.

Nice hotel

Nota Tripadvisor 5.0/5

thomascC7169FH Negócios - Avaliação com certificação TripAdvisor

Fantastic staff and very clean hotel . Despite lack of business due to Covid the staff did all possible to ensure a good stay . Will use this hotel again . Quick check in , check out . Secure parking area . Shuttle to nearest BTS which is a few hundred metres away .

Good Hotel

Nota Tripadvisor 4.0/5

Mikeshanghai Avaliação com certificação TripAdvisor

Our second stay at this hotel which is the best recommendation! Our room was comfortable. Breakfast good, but choice restricted due to Covid. Although many other hotels in the area it appears to have a loyal following.

excellent, friendly, bar and domestic staff, helpful reception

Nota Tripadvisor 5.0/5

robertd_ras Negócios - Avaliação com certificação TripAdvisor

got off to a bad start i did not book for myself, so no member benefits, or qualifying nights/points even though i recommended Accor to the agents who booked ? something maybe Accor could look at. the staff at the Bar / Restaurant deserve a special mention, they were excellent, friendly, approachable and went out of their way to make it a welcoming atmosphere.

Birthdaycation on 5th Feb 2021

Nota Tripadvisor 5.0/5

natdanaibuamueang Couples - Avaliação com certificação TripAdvisor

Everything was great, comfortable check in and room very clean. we got upgrade to executive deluxe room it on 24th floor was a nice view. And dinner at sky on 20 it was a nice dinner very delicious. Thank you all staff for excellent take care

thank you.

Nota Tripadvisor 5.0/5

kayinbangkok Avaliação com certificação TripAdvisor

thank you for early check in with good room for me. also your staff's quick service recovery was nice. i will book novotel 20 for my next vacation already, hope to see you very soon. thank you very much.


Nota Tripadvisor 4.0/5

katcyber Avaliação com certificação TripAdvisor

I stay here for celebration 10th Wedding Anniversary.Upon checkin, I had to ask about Credit,benefits and make sure everything by myself. Upon stay TV no signal, Engineer came to fix but seems no service mind.

Beautiful hotel staff room breakfast

Nota Tripadvisor 5.0/5

omarq682020 Avaliação com certificação TripAdvisor

Nice location staff very professional room clean breakfast is good hours keeper is very helpful shuttle is ready all the time I love it sky restaurant are very beautiful and peace of mind I recommend this hotel to all my free

Slightly disappointing

Nota Tripadvisor 3.0/5

Explorer62176185493 Avaliação com certificação TripAdvisor

To begin with I was quite looking forward to stay at this hotel , however at the checkout there was a piece of paper on the desk informing guests that the sky bar would be closed for a private party and also the pool and pool bar areas. It would have been nice to know about this in advance , I would have chosen a different night to stay ( although on checkout the same info was being given for the night ahead) Seems rather inconsiderate if the hotel to to give any advance warning. Other than that the hotel was fine , just a normal business hotel in the city.

Professional, Helpful and Friendly Staff

Nota Tripadvisor 5.0/5

natamonshph Avaliação com certificação TripAdvisor

I stayed here for 4 nights with my wife and daughter. We had really good time. We all love the bed, so comfortable. Place is sparkling clean. Staff are more than 5 stars qualified. We will surely come back to stay here again when we will travel to Bangkok.

Leisure trip

Nota Tripadvisor 5.0/5

Pazhani S Avaliação com certificação TripAdvisor

Excellent hospitality, breakfast spread, clean and good. Except for the water splashing sound regularly in the room I stayed. Probably some drain water line need acoustic. Location of the property is good closer to all requirements

Very clean hotel with high standard and all staffs are friendly with service mind

Nota Tripadvisor 5.0/5

amethakul Avaliação com certificação TripAdvisor

I stayed alone in Superior Room for 2 nights after hard working and need to relax. First impression, everywhere is very clean and safety. My room is comfortable, I like super soft bed and pillows so much. The bathroom is very good, shower separate from toilet. Breakfast is good and delicious. Moreover all staffs are very friendly and full of service mind. I like swimming pool, its size is enough for me. I’m sure to stay there again next time

Clean and good designed room including valuable price and services

Nota Tripadvisor 4.0/5

Duangkaew N Avaliação com certificação TripAdvisor

Valuable price and services Clean and good designed room Roof top bar close on Monday. I do not know until check in. However we can eat at pool bar. Location a bit far from BTS Should add some dessert for breakfast

A romantic night away

Nota Tripadvisor 5.0/5

nickfrance007 Avaliação com certificação TripAdvisor

I know Novotel and similar hotels from the Accor group in Europe, and I was surprisingly pleased by level - quality, especially for the price. I will return again, as it is both convenient, a nice place and a great location, ... and in fact the room was very romantic !

Safety and customer service at the forefront

Nota Tripadvisor 5.0/5

JamesDorset Negócios - Avaliação com certificação TripAdvisor

I’ve stayed here 3 times in the last month and the experience has been consistently excellent. Safety precautions have been thorough, and the staff have managed to be outstandingly friendly and professional despite the pressure on them. Rooms are light and modern, and location is convenient for the BTS.

good hotel, sour ending

Nota Tripadvisor 4.0/5

staycationer77 Avaliação com certificação TripAdvisor

It's a beautiful hotel - breakfast is a bit odd but that is due to covid and not the hotel's fault. I did book a 3rd night at the front desk and directly said the reason was so that I could go up and see the sky bar - my original stay was for 2 nights. The third night was so that I could visit the bar on the 26th floor and have a meal and a drink. Unfortunately I was turned away because there was some private event up there and it was reserved. That was disappointing - I would have gone home already.

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