Grand Mercure Mysore 5 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 156

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2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka, 570021 MYSORE, Indie

Opis

O hotelu

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms. Electric car recharging units 22 Kilowatts A/C

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

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Lokalizacja hotelu

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
Indie

Pozycja GPS:12.330195, 76.64506

Telefon
Faks +91 821 691 4500

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 156

Ocena TripAdvisor  4.7/5  Liczba opinii: 3 113

Exceeded my expectations

Ocena na stronie TripAdvisor 5.0/5

Kogie N Opinia zatwierdzona w TripAdvisor

Great location Staff were so friendly. It was good to see the General Manager and the Executive Chef speaking to customers. Great facilities Fabulous food We highly recommend them

Nice

Ocena na stronie TripAdvisor 5.0/5

Road66817419026 Opinia zatwierdzona w TripAdvisor

Nice house keeping, Kumari madam, Breakfast good , good hotel . Sangram gave us good service. Overall all good. Visit here again..

Dear Guest, Thank you for sharing your feedback with us. We are delighted to know you enjoyed our housekeeping services by Kumari and appreciated the breakfast and overall hotel experience. We’re also glad to hear that Sangram provided you with excellent service. Your kind words mean a lot to our team. We look forward to welcoming you back again soon. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

No way is this 5 stars

Ocena na stronie TripAdvisor 2.0/5

peter S Opinia zatwierdzona w TripAdvisor

I see this hotel claims to be 5 star , no way on earth this is a 5 star hotel . 2 at best . Rooms , clean , bed comfortable . We had no towels on arrival and had to wait an age for them to be delivered , they could cut a second key for the room . No usb points . A window into the shower with a mouldy blind . Wall mounted shower , no rainwater shower here . Scuffed and marked furniture , wallpaper peeling off at seams . No milk . Food : very average had buffet two evenings on the spin , no lamb or goat , chicken is the main food , curries ok but always late with breads . Can’t charge to your room so pay by card or cash only . Tried the ala cart but everything we wanted was not available Gym: old tired machines , no clear floor space . Told reception that the treadmills were dangerous ( every time you speed up to run the machine will stop dead or slow down) , still operating a day later Bar : never any service there waiting always have to walk to the desk to call someone . 15 minute wait for someone to come and take an order .

Dear Mr. Peter, Thank you for taking the time to share such detailed feedback following your stay with us. We truly regret to learn that your experience did not meet your expectations, and we appreciate your candid comments as they help us identify areas requiring immediate attention. We are pleased to note that you found the room clean and the bed comfortable. However, we sincerely apologize for the inconvenience caused by the delay in providing towels upon arrival, the absence of a second room key, and the lack of in‑room amenities such as USB points and milk. Your observations regarding the condition of the shower blind, furniture, wallpaper, and shower fittings have been taken very seriously and shared with our engineering and housekeeping teams for corrective action. We regret that our dining experience fell short during your visit. Your feedback regarding limited buffet variety, delayed bread service, unavailable à la carte items, and the inability to post charges to the room is noted with concern and is being reviewed by our food and beverage leadership to improve consistency, availability, and service efficiency. Regarding the gym facilities, we are particularly concerned by your comments about the treadmills. Guest safety is of utmost importance to us, and this matter has been escalated for immediate inspection and rectification. We apologize that your feedback was not acted upon as promptly as it should have been. We also regret the delays you experienced at the bar. This is certainly not the service standard we aspire to, and additional supervision and staffing reviews are being undertaken to ensure more attentive service. While we understand your disappointment with the hotel’s star positioning, please be assured that we take such feedback very seriously and are committed to continuous improvement across our facilities and service delivery. Thank you once again for sharing your experience. We sincerely hope you might consider giving us another opportunity in the future to offer you a stay that better reflects our service aspirations. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

Peasant stay for a night with the family

Ocena na stronie TripAdvisor 5.0/5

Roving27029734857 Opinia zatwierdzona w TripAdvisor

Pleasant stay with the family , the service and stay was very nice must recommend for family , the reception staff was very polite and the breakfast was a

Dear Guest, Thank you for taking the time to share your kind feedback with us. We are delighted to know that you and your family had a pleasant stay and that our service, accommodation, and overall experience met your expectations. It is especially encouraging to hear your appreciation for our polite reception team and the breakfast experience. Your recommendation for families means a great deal to us and serves as a wonderful motivation for our entire team to continue delivering heartfelt hospitality. We truly look forward to welcoming you and your family back to Grand Mercure Mysore for another comfortable and memorable stay. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

Good stay

Ocena na stronie TripAdvisor 5.0/5

Trip16402711694 Opinia zatwierdzona w TripAdvisor

The stay was awesome, and the reception service was excellent. The food and service was good

Dear Guest, Thank you for sharing your positive feedback with us. We are delighted to know that you had a good stay and that you found our reception service excellent. It is wonderful to hear that you enjoyed the food and appreciated the overall service provided by our team. Your kind words are truly encouraging and motivate us to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Grand Mercure Mysore for another enjoyable and comfortable stay. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 799 Liczba opinii 9.2/10 Lokalizacja
  • 2 030 Liczba opinii 7.2/10 Pokój
  • 3 777 Liczba opinii 8.2/10 Obsługa
  • 33 Liczba opinii 7.5/10 Internet
  • 1 086 Liczba opinii 7.3/10 Czystość
  • 1 036 Liczba opinii 8.2/10 Śniadanie
  • 742 Liczba opinii 8.9/10 Klimat
  • 578 Liczba opinii 4.9/10 Komfort

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