Grand Mercure Mysore 5 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 170

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Opis

O hotelu

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms. Electric car recharging units 22 Kilowatts A/C

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

Pozycja GPS:12.330195, 76.64506

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 170

Ocena TripAdvisor  4.7/5  Liczba opinii: 3 059

Certyfikat Doskonałości 2024

3 stars

Ocena na stronie TripAdvisor 3.0/5

Jullisa Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Mysore. We are pleased to hear that you appreciated our location, cleanliness, and the quality of our breakfast offerings. However, we sincerely regret that your experience did not fully meet your expectations. We acknowledge your concerns about the condition of the rooms and the lack of communication from our breakfast staff. Your comments have been noted, and we will use them to improve our service. Furthermore, we apologize for the chaotic check-out experience you encountered. We strive to provide a seamless experience for all our guests, and it is disappointing to learn that we fell short in this regard during your visit. Please rest assured that your feedback will be shared with our team to ensure improvements are made. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Grand Mercure Mysore

Wonderful team.

Ocena na stronie TripAdvisor 5.0/5

Adventure41269693698 Opinia zatwierdzona w TripAdvisor

Poor communication: worst service, Unresponsive staffs

Ocena na stronie TripAdvisor 2.0/5

Dreamer27118403769 Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the communication and service issues. It is disheartening to learn that you faced delays in receiving your invoice and encountered challenges with our staff’s responsiveness. We value your input, and we are committed to enhancing our communication processes. Additionally, we regret to hear that the variety and freshness of our buffet offerings did not meet your expectations. We aim to provide high-quality food and timely service, and your comments regarding the breakfast experience have been noted. Please rest assured that your observations will be taken into consideration as we strive to improve our services. Thank you for bringing these matters to our attention, and we appreciate your understanding. I am sharing my email id to connect with you - Manoj.SINGHBISHT@accor.com. Best regards, Grand Mercure Mysore

Extremely poor dining experience

Ocena na stronie TripAdvisor 1.0/5

Phiroza304554 Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for sharing your experience with us. I sincerely apologize for the disappointing dining experience you encountered during your visit. It is disheartening to hear that the buffet items were not served at the appropriate temperature, and I understand how it must have been to feel ignored by our staff when you sought assistance. At Grand Mercure Mysore, we strive to maintain high standards of service, and I regret that we fell short during your meal. Your feedback regarding the interaction with our staff members, including their attitude and responsiveness, is taken very seriously. We aim to ensure that all our guests, especially senior citizens, are treated with the utmost respect and care. While I cannot change what happened, please know that your concerns will be addressed internally to help us improve our service. We appreciate your feedback and hope for the opportunity to serve you better in the future. Warm regards, Grand Mercure Mysore

Compact Property in a Great Location, But Falls Short of Accor Standards

Ocena na stronie TripAdvisor 3.0/5

SwarajAnand Opinia zatwierdzona w TripAdvisor

Dear Mr Swaraj Anand, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location near the palace and other attractions, as well as the rooftop pool and open-air jacuzzi. However, we sincerely apologize for the inconvenience you experienced with our reception service and room service delays. We understand how important timely assistance is for our guests and appreciate your comments on this matter. Regarding the freshness of our bakery items, your observations are valued, and we will ensure that they are addressed with our culinary team. We acknowledge your concerns about the pool hours and appreciate your input. Our aim is to provide a relaxing environment for all guests, and your feedback will be taken into consideration for future improvements. Thank you once again for your insights. We hope to welcome you back and provide you with an improved experience. Best regards, Grand Mercure Mysore

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 868 Liczba opinii 9/10 Lokalizacja
  • 2 034 Liczba opinii 7.1/10 Pokój
  • 3 330 Liczba opinii 7.9/10 Obsługa
  • 33 Liczba opinii 8.2/10 Internet
  • 1 080 Liczba opinii 7/10 Czystość
  • 877 Liczba opinii 7.9/10 Śniadanie
  • 694 Liczba opinii 8.7/10 Klimat
  • 617 Liczba opinii 4.4/10 Komfort

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