罗马 Eur 诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 824 评论

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Viale Oceano Pacifico 153, 00144 罗马, 意大利

描述

酒店其他优惠

  • 地理位置优越，方便前往机场和 Palasport 地铁站

  • 设有行政房和豪华房

  • 52 英寸大屏幕，可收看音乐会或体育赛事

  • 意大利菜和国际美食，美式酒吧

  • 方便乘坐公共交通工具前往罗马市中心

我们的客房

酒店位置

罗马 Eur 诺富特酒店

Viale Oceano Pacifico 153
00144 罗马
意大利

GPS:41.821823, 12.458743

电话
传真 +39 06 5220 8441

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GAVIUS RESTAURANT

The Gavius restaurant serves old Italian recipes, traditional dishes and international cuisine to create a timeless menu in a modern and colorful setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  824 评论

TripAdvisor 评级  3.9/5  1,273 评论

Awesome people good service

Tripadvisor 评级 5.0/5

raisinghanidd 经 TripAdvisor 认证的评论

The service is fantastic and particularly I will give a shout out to Emanuele and Francesca for their great support and fabulous service during my stay and this I will be in gratitude ever to them, great location and near Euroma 2 Mall close by

Great overnight stop

Tripadvisor 评级 4.0/5

paulnk2016 商务住宿 - 经 TripAdvisor 认证的评论

Typical Novotel, modern, clean, functional with friendly staff. Nice room with all necessary features. Bar area of particular note with free tapas type buffet in the early evening. For those arriving by car it has ample parking and is easily accessible being on the outskirts of Rome city yet only 10 mins downtown.

Don’t go there

Tripadvisor 评级 2.0/5

Mimi_Brux 商务住宿 - 经 TripAdvisor 认证的评论

Upon arrival the room was frozen (the air con was set at 17 degrees), and there was a strong smell of humidity. Signs of humidity were also shown on the wall paper. The light switch at the entrance of the room was filthy. I have paid €250 for the night as I have a meeting close by, it’s honestly depressing

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

Unwelcome, unclear, not a 4 star

Tripadvisor 评级 1.0/5

486taideg 商务住宿 - 经 TripAdvisor 认证的评论

I was given a handicapped room without being asked. I was only given a choice of a room with bathtub or shower, I chose shower. Apparently this then assigned me to a room with a toilet and shower for handicapped. I was too tired to ask for a change on night one, so next morning I asked. The lady at reception in a. Dry condescending manner accused me of having chosen the room. I checked with the agency and they verified they had not. Then they offered to change the room which I could not take as I was out for work. On top, the room is barely a 3 star- old, used. The room was in front of a noisy laundry room on the fourth floor. Never again in Novotel.

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

Yes and no...

Tripadvisor 评级 3.0/5

Tomasz G 经 TripAdvisor 认证的评论

Do I recommend it? Actually, almost yes. Would I come back - probably yes, but... Overall, I would give it a rating of 3+. Why? First, there was a technical problem when booking the hotel via the website. So I wrote an email to the hotel. This way I booked two rooms for the period from October 4 to October 8, 2023. The disadvantage of this booking method is the lack of online payment. However, I provided the card details in the form as a guarantee of the reservation. The day before arrival, the hotel tried to charge the cost of one night, but I was not informed about this anywhere in advance. However, the hotel employees - despite having correct data - used a primitive authorization method (without the presence of the customer, the Bank blocks transactions without the 3DS secirut). Nobody called me to ask what was going on. However, I immediately received an e-mail informing me that my reservation was not guaranteed and that there was a risk of its cancellation. I was already on vacation, and the situation stressed me out and resulted in a decline in the quality of my rest. I called the hotel, explained what was going on and that the card was OK (the entire Accor chain uses it for my reservations and it's fine). Zero understanding, and as you can see from the status, I'm not a rare online customer. Instead of understanding, the lady I was talking to started talking to me in Italian (we had spoken in English before). I hope that when she goes on vacation, she knows all the languages in the world. Zero empathy and even a smile upon arrival did not change that. The disgust remained. Very big. It was I who proposed the solution - sending me a link with online payment and paying for the reservation immediately. The hotel didn't offer it, it only threatened to cancel it because "I gave the wrong card." There was stress, my day was slightly ruined. After arriving at the hotel, the crew didn't even apologize to me. I received nothing. Is it normal that the hotel authorizes our cards in a primitive way and poses a security risk? Overall, the rooms were ok, as was the bar. I can't say a bad word here. The location is ok. The restaurant too. The only minus is a broken tap in one of the two rooms, and its repair took two days, even though it was reported immediately. For all the confusion and destruction of part of my holiday, I will expect compensation from Accor.

Dear Guest, please note that the matter has been discussed already via email few days ago. Sincerely, Novotel Roma Eur

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其他网络用户评价我们的酒店

  • 389 评论 8.3/10 位置
  • 592 评论 6.1/10 房间
  • 556 评论 8.9/10 服务
  • 8 评论 3.7/10 上网
  • 351 评论 7.9/10 早餐
  • 269 评论 6.8/10 清洁度
  • 141 评论 6.5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。