罗马西部美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 461 评论

保证最优惠房价
罗马西部美居酒店 - Image 1
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Viale Eroi di Cefalonia 301, 00128 罗马, 意大利

描述

酒店其他优惠

  • 所有客房都提供免费无线网络、茶具和咖啡机。

  • Castel Romano 奥特莱斯和游乐园就在附近。

  • 免费室内停车场

  • 付费租车的可能性

  • 会议中心拥有 15 个房间，最多可容纳 800 人。

我们的客房

酒店位置

罗马西部美居酒店

Viale Eroi di Cefalonia 301
00128 罗马
意大利

GPS:41.785923, 12.434851

电话
传真 +39 06 5083 4730

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

Mchef Restaurant

优雅而温馨的餐厅还向未入住我们酒店的客人开放，这里提供各种地中海和国际特色菜。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  461 评论

TripAdvisor 评级  3.5/5  1,515 评论

Disaster and they really didn't care

Tripadvisor 评级 1.0/5

KikiinCanada 经 TripAdvisor 认证的评论

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Tripadvisor 评级 4.0/5

Alexjoey 家庭住宿 - 经 TripAdvisor 认证的评论

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Tripadvisor 评级 4.0/5

Sandy_JSR 经 TripAdvisor 认证的评论

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

Tripadvisor 评级 4.0/5

SierraHotel172 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Bad rooms at Mercure Roma West n Rude Staff

Tripadvisor 评级 1.0/5

VrushalN 家庭住宿 - 经 TripAdvisor 认证的评论

The room allotted for us was in mess no cleaning at all staff very rude and didn’t consider the age factor. Still no rooms allowed for us families and senior citizens are suffering because of this…very poor service we asked him to keep the luggage and allow us for dinner as I had small children’s senior citizens and diabetic guests. Still no attention given

Dear Guest, thank youu very much for sharing with us your opinion. I ensure you that all our staff is friendly and correct and is very appreciated from all pur guests, if with you their had some problem, I give you my apologies and sorry for all. I and all my staff to continue in the future to us improvement for satify all our guests. Sorry again for your dissatisfaction.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 261 评论 6.8/10 位置
  • 421 评论 6.5/10 房间
  • 452 评论 7.9/10 服务
  • 16 评论 6.9/10 上网
  • 215 评论 8/10 早餐
  • 182 评论 6.4/10 清洁度
  • 164 评论 8.2/10 食物
  • 124 评论 8.1/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。