罗马西部美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 261 评论

保证最优惠房价
罗马西部美居酒店 - Image 1
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Viale Eroi di Cefalonia 301, 00128 罗马, 意大利

描述

酒店其他优惠

  • 所有客房都提供免费无线网络、茶具和咖啡机。

  • Castel Romano 奥特莱斯和游乐园就在附近。

  • 免费室内停车场

  • 付费租车的可能性

  • 会议中心拥有 15 个房间，最多可容纳 800 人。

我们的客房

酒店位置

罗马西部美居酒店

Viale Eroi di Cefalonia 301
00128 罗马
意大利

GPS:41.785923, 12.434851

电话
传真 +39 06 5083 4730

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

Mchef Restaurant

优雅而温馨的餐厅还向未入住我们酒店的客人开放，这里提供各种地中海和国际特色菜。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  261 评论

TripAdvisor 评级  3.6/5  1,527 评论

Quite a comfortable though short stay

Tripadvisor 评级 4.0/5

JSS71 Friends getaway - 经 TripAdvisor 认证的评论

Visited mercure west roma for a short duration that is just one night. Reception area is quite huge with lot odf space around and coffee shops. Rooms are quite scattered that is on first floor and to walk for quite some time. Same with breakfast restaurant. We had to walk to third restaurant to eat. Room is quite big with all needed facilities. Staff is quite helpful. Overall a pleasent experience for one night wishes had a longer stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the General manager

A kettle in room - blessed

Tripadvisor 评级 5.0/5

peggyang868 Friends getaway - 经 TripAdvisor 认证的评论

It’s comfortable and they have kettle. One of the 5 hotels that have kettle. It’s a good place. Check in was smooth because our tour leader already prepared everything properly. There is also nothing within our vicinity. Again triple room and we only got two bottles of water. Clean and comfortable Room is without aircond. Expected it in all countries that have winter. So don’t come during summer.

Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

Disaster and they really didn't care

Tripadvisor 评级 1.0/5

KikiinCanada 经 TripAdvisor 认证的评论

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Tripadvisor 评级 4.0/5

Alexjoey 家庭住宿 - 经 TripAdvisor 认证的评论

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Tripadvisor 评级 4.0/5

Sandy_JSR 经 TripAdvisor 认证的评论

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 157 评论 7.2/10 位置
  • 227 评论 6.5/10 房间
  • 263 评论 8.5/10 服务
  • 10 评论 7.5/10 上网
  • 121 评论 8.3/10 早餐
  • 103 评论 6.4/10 清洁度
  • 70 评论 7.5/10 性价比
  • 10 评论 1.4/10 运动休闲

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