宜必思麦凯酒店 4 星

It is always great staying at the Mackay Airport Ibis. All the staff are very friendly and helpful and the food is always good with a good variety. The compact rooms are still quite comfortable. The Ibis always feels like a home away from home.

Accommodation was good, food not so much! If using a breakfast deal for buffet you should not be charged extra for orange juice or hot drink even if it was a la carte. Understand a limited menu right now but one night 2 items off a limited menu were unavailable. If we had known we would have eaten out.

Great service, had a great nights sleep. Friendly staff that meet all my needs in a prompt fashion and time frame. Would recommend as a place to stay and very handy for flights. Food was great and saved driving to another location to eat

I have stayed at this hotel many times and enjoyed it, but this time I was disappointed. Rooms are as usual small, but proximity to airport (30 metres) is great and overcomes a lot of issues. Not so much this trip. The menu had been severely shortened and food was not up to usual standards. Layout in casual dining section was not as good as it used to be and breakfast were just passable. I need to seriously consider if I will stay at this property for future trips to Mackay9

I stay at Ibis Mackay often . It never disappoints . Service is great . The rooms are always clean . Beds a very comfy . One thing that comes to mind is how friendly the staff are , from the front desk too the cleaners . I eat at the restaurant every visit breakfast lunch and dinner , food always spot on .

Customer service really isn't this areas strong point, upon ordering two teas to go with our two slices of cake we were served the two pieces of cake with one tea. Informing the server that we were short one tea the tray was slammed down , hot tea splashed on my companion and "I didn't take the order" was offered. On another occasion the "slow cooked brisket" had the texture of a Michelin radial tyre. Aside from the above incidents, the ibis is usually very clean, convenient and reception staff are pleasant. Management needs to focus on food & bev service and all will be good...

Quiet rooms right at the Airport. A very rare find. Rooms are modern, clean and quite spacious. Beds are comfortable with a selection of pillows to choose from. The restaurant has a wide variety to choose from and the staff are very welcoming. Will be back again for sure.

Great convenient location, good meals and great staff. Recommended for business convenience as car can be easily parked, meals are good size and available over 24 hours. Very clean - begs very comfortable and quiet.

The rooms were clean and comfortable. The staff couldn't do enough for you and just so friendly. I thought I was only getting the continental buffet for the $1.00 brekky deal but it included a pick of the menu plus the continental buffet - just fabulous to start a big day!

I have been staying at this Hotel for the last eighteen months and always look forward in staying here. With modern rooms & a great Restaurant/Bar you are always made to feel welcome every time you stay.

I booked this for an international country music artist who performs on cruise ships and in USA for a few months every year. Wayne Horsburgh was his name and he was extremely impressed by all the facilities and its location for his travel. I deliberately questioned him at length because I have stayed at the hotel acouple of times including my second wedding night and was impressed which was the reason I chose the hotel for Wayne.

everything was very good on this stay excellent staff very friendly and very good service. meals where very good Saturday night being better than Friday night the dollar breakfasts make the stay here very worth while.

Loved it here...Modern,spacious and right above bar and food and only a few metres from the airport.......Not sure how good local transport is to town..Saturday was only every 2 hours but I was lucky and had travel back after event anyway.......No chance of missing your plane..and very quiet...

I was really pleasantly surprised by this hotel, it was cheap so I expected average. its an Ibis so the rooms are small but very clean and comfortable. The staff were fantastic from check in to Bar and house keeping, they will do anything to make your stay better. the restaurant was really good much more than I expected from a airport hotel.

Friendly staff from check in to check out who can't do enough to ensure you enjoy your stay. Not a lot to choose from the menu but I have stayed often enough to try most of it and have not left disappointed for both quality and value for money.